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Fletcher Jones Audi
Chicago, IL
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 918 reviews
February 07, 2020
Great service, thank you very much, I will definitely recommend you to my friends. Tim was great and answered all of my questions. Thanks again. recommend you to my friends. Tim was great and answered all of my questions. Thanks again. More
by John.tomsia
Employees Worked With
Tim Mettille
February 05, 2020
Great Service Tim was friendly and provided very pleasant and comfortable service. Offered Uber and kept me updated with the progress of the repair. I will come b Tim was friendly and provided very pleasant and comfortable service. Offered Uber and kept me updated with the progress of the repair. I will come back here again. A+ More
by mkurka
Employees Worked With
Tim Mettille
January 28, 2020
Tim was great. Very personable and kept me posted on the status of my vehicle. I am looking forward to continuing my relationship with Audi after my lease ends in a few months. status of my vehicle. I am looking forward to continuing my relationship with Audi after my lease ends in a few months. More
by acisneros
Employees Worked With
Tim Mettille
January 24, 2020
Excellent, friendly service I brought my car in with 2 flat tires and Gerardo was fabulous! He found me new tires quickly and sped my service through before the snowfall! Very I brought my car in with 2 flat tires and Gerardo was fabulous! He found me new tires quickly and sped my service through before the snowfall! Very impressed with the fast and friendly service. Gerardo was also easy to reach when I had questions. More
by Connie
Employees Worked With
Gerardo Negrete
January 24, 2020
customer service Valerie Ollar is an incredible salesperson who goes above and beyond for her clients. She is always honest, hard working and helpful. She is a great Valerie Ollar is an incredible salesperson who goes above and beyond for her clients. She is always honest, hard working and helpful. She is a great advocate. She has helped me on a number of issues since my purchase, where other sales people would have considered the deal already "done." I will 100% buy my next mercedes from her. In addition, the GSM Patrick Law got involved in an issue that was causing me a lot of frustration. He immediately assess the situation and resolved it quickly and respectfully . He was fantastic. More
by jdambrogio
Employees Worked With
Valerie Ollar, Patrick Law
January 21, 2020
Great service with attention to detail. Appreciate the Uber voucher. Beautiful facility with all the amenities. Only thing missing was a massage chair and libations. Uber voucher. Beautiful facility with all the amenities. Only thing missing was a massage chair and libations. More
by Cotb
Employees Worked With
Tim Mettille
January 15, 2020
Excellent service, friendly and thorough. Gerardo was great! Gerardo was great. Met me at the car, got me checked in quickly and was provided with a loaner car with no wait... Great experience overall. Highly re Gerardo was great. Met me at the car, got me checked in quickly and was provided with a loaner car with no wait... Great experience overall. Highly recommend. Excellent service! More
by scott
Employees Worked With
Gerardo Negrete
January 14, 2020
Great Experience Othello was a fantastic and it was a great experience working with him. I look forward to the next transaction with Othello and Fletcher Jones. Othello was a fantastic and it was a great experience working with him. I look forward to the next transaction with Othello and Fletcher Jones. More
by bkarm
Employees Worked With
Othello Herbert
January 11, 2020
Recall Maintenance Tim Mettille did a great job in my recent visit, which was primarily occasioned by a recall to address a front seat airbag issue on my A4. He helped m Tim Mettille did a great job in my recent visit, which was primarily occasioned by a recall to address a front seat airbag issue on my A4. He helped me navigate the process and was particularly attentive to personal concerns such as avoiding scented products in the interior of the car. Overall a very fine service operation, which I believe is the core of any dealership’s relationship with its customers. More
by Markdavis
Employees Worked With
Tim Mettille
