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Fletcher Jones Audi
Chicago, IL
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 918 reviews
March 06, 2020
Always Exceptional Service. The service at Fletcher Jones Audi with Tim Mettille is always exceptional. He is clear and accurate describing repair items, cost and time estimates The service at Fletcher Jones Audi with Tim Mettille is always exceptional. He is clear and accurate describing repair items, cost and time estimates in a profesional, relaxed manner. More
by jeff bauer
Employees Worked With
Tim Mettille
March 03, 2020
Very time efficient Made an appt related to a recall notice for my Audi Q5. Was able to book an appt quickly and for a Saturday morning. Was told that the service would Made an appt related to a recall notice for my Audi Q5. Was able to book an appt quickly and for a Saturday morning. Was told that the service would take 1 hr 15 minutes, but Fletcher Jones exceeded my expectations, and the service took 30 minutes. More
by Sidneyd
Employees Worked With
E Lopez
February 29, 2020
Really appreciate the customer service and follow up from Channing and the management team. We purchased a CPO Q8 and the dealership treated us as if it was a brand new Q8, which isn’t always the case with m Channing and the management team. We purchased a CPO Q8 and the dealership treated us as if it was a brand new Q8, which isn’t always the case with many dealers. We look forward to purchasing future Audi’s from this dealer and team. - Ryan More
by s.ryan.ellson
Employees Worked With
Channing Greene
February 28, 2020
This was a great car buying experience. Channing walked me through every step in detail to even showing me new features after I purchased. He really seems to put the consumer first. Gabe was a very und me through every step in detail to even showing me new features after I purchased. He really seems to put the consumer first. Gabe was a very understanding person when it came to my first experience at Audi. He definitely kept me up to date with everything to keep my mind at ease. More
by Howard
Employees Worked With
Gabe Orelove, Channing Greene
February 27, 2020
service appt need a tire replaces and oil change. everything went well. car fixed and on my way! always friendly service from the fletcher jones team. great tr need a tire replaces and oil change. everything went well. car fixed and on my way! always friendly service from the fletcher jones team. great triip! More
by tspencer
Employees Worked With
Tim Mettille
February 27, 2020
Always a pleasure to take our car to Fletcher Jones Audi. Beautiful waiting area that you don’t want to leave and great coffee as well as a clean serviced car delivered on time! Beautiful waiting area that you don’t want to leave and great coffee as well as a clean serviced car delivered on time! More
by James Dion
Employees Worked With
Tim Mettille
February 12, 2020
Malek Abushhiwa really took care of me and simplified the process. I came from Orland park even though there were 3 dealers closer. He followed up after the sale many times as well. process. I came from Orland park even though there were 3 dealers closer. He followed up after the sale many times as well. More
by Hali
Employees Worked With
Malek Abushhiwa
February 09, 2020
Great service My service advisor made a point of explaining what was to be done and how long it would take and the cost to me before the work began. He updated me a My service advisor made a point of explaining what was to be done and how long it would take and the cost to me before the work began. He updated me as the work was being done and the work was done on time for the estimated amount. More
by Peter0904
Employees Worked With
Rodolfo Medina
