Fletcher Jones Audi

Tim was great. Very personable and kept me posted on the status of my vehicle. I am looking forward to continuing my relationship with Audi after my lease ends in a few months. status of my vehicle. I am looking forward to continuing my relationship with Audi after my lease ends in a few months. More

Excellent, friendly service I brought my car in with 2 flat tires and Gerardo was fabulous! He found me new tires quickly and sped my service through before the snowfall! Very I brought my car in with 2 flat tires and Gerardo was fabulous! He found me new tires quickly and sped my service through before the snowfall! Very impressed with the fast and friendly service. Gerardo was also easy to reach when I had questions. More

customer service Valerie Ollar is an incredible salesperson who goes above and beyond for her clients. She is always honest, hard working and helpful. She is a great Valerie Ollar is an incredible salesperson who goes above and beyond for her clients. She is always honest, hard working and helpful. She is a great advocate. She has helped me on a number of issues since my purchase, where other sales people would have considered the deal already "done." I will 100% buy my next mercedes from her. In addition, the GSM Patrick Law got involved in an issue that was causing me a lot of frustration. He immediately assess the situation and resolved it quickly and respectfully . He was fantastic. More

Great service with attention to detail. Appreciate the Uber voucher. Beautiful facility with all the amenities. Only thing missing was a massage chair and libations. Uber voucher. Beautiful facility with all the amenities. Only thing missing was a massage chair and libations. More

Excellent service, friendly and thorough. Gerardo was great! Gerardo was great. Met me at the car, got me checked in quickly and was provided with a loaner car with no wait... Great experience overall. Highly re Gerardo was great. Met me at the car, got me checked in quickly and was provided with a loaner car with no wait... Great experience overall. Highly recommend. Excellent service! More

Great Experience Othello was a fantastic and it was a great experience working with him. I look forward to the next transaction with Othello and Fletcher Jones. Othello was a fantastic and it was a great experience working with him. I look forward to the next transaction with Othello and Fletcher Jones. More

Came in with several complex issues. Gave me a loaner and took care of everything. Audi Q5 drives like new now. Great and fast service. and took care of everything. Audi Q5 drives like new now. Great and fast service. More

Recall Maintenance Tim Mettille did a great job in my recent visit, which was primarily occasioned by a recall to address a front seat airbag issue on my A4. He helped m Tim Mettille did a great job in my recent visit, which was primarily occasioned by a recall to address a front seat airbag issue on my A4. He helped me navigate the process and was particularly attentive to personal concerns such as avoiding scented products in the interior of the car. Overall a very fine service operation, which I believe is the core of any dealership’s relationship with its customers. More

Excellent Customer Service Service agent, Tim Mettille was fantastic-great customer service! He updated me on my service throughout the day and explained everything in detail-Ve Service agent, Tim Mettille was fantastic-great customer service! He updated me on my service throughout the day and explained everything in detail-Very knowledgeable. More

New Car Happy with a new car purchase and the effort that the team went through to fit my needs and wants with the available inventory and jump through some h Happy with a new car purchase and the effort that the team went through to fit my needs and wants with the available inventory and jump through some hoops in order to make sure all my needs were met. Pete was a great sales person to deal with, he was upbeat, friendly, and knowledgeable and was able to keep us informed, comfortable, and engaged during the long process. Would recommend him to anyone looking to purchase in the future. More