Fletcher Jones Audi
Chicago, IL
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Very time efficient Made an appt related to a recall notice for my Audi Q5. Was able to book an appt quickly and for a Saturday morning. Was told that the service would Made an appt related to a recall notice for my Audi Q5. Was able to book an appt quickly and for a Saturday morning. Was told that the service would take 1 hr 15 minutes, but Fletcher Jones exceeded my expectations, and the service took 30 minutes. More
This was a great car buying experience. Channing walked me through every step in detail to even showing me new features after I purchased. He really seems to put the consumer first. Gabe was a very und me through every step in detail to even showing me new features after I purchased. He really seems to put the consumer first. Gabe was a very understanding person when it came to my first experience at Audi. He definitely kept me up to date with everything to keep my mind at ease. More
Really appreciate the customer service and follow up from Channing and the management team. We purchased a CPO Q8 and the dealership treated us as if it was a brand new Q8, which isn’t always the case with m Channing and the management team. We purchased a CPO Q8 and the dealership treated us as if it was a brand new Q8, which isn’t always the case with many dealers. We look forward to purchasing future Audi’s from this dealer and team. - Ryan More
Always a pleasure to take our car to Fletcher Jones Audi. Beautiful waiting area that you don’t want to leave and great coffee as well as a clean serviced car delivered on time! Beautiful waiting area that you don’t want to leave and great coffee as well as a clean serviced car delivered on time! More
service appt need a tire replaces and oil change. everything went well. car fixed and on my way! always friendly service from the fletcher jones team. great tr need a tire replaces and oil change. everything went well. car fixed and on my way! always friendly service from the fletcher jones team. great triip! More
Malek Abushhiwa really took care of me and simplified the process. I came from Orland park even though there were 3 dealers closer. He followed up after the sale many times as well. process. I came from Orland park even though there were 3 dealers closer. He followed up after the sale many times as well. More
Great service My service advisor made a point of explaining what was to be done and how long it would take and the cost to me before the work began. He updated me a My service advisor made a point of explaining what was to be done and how long it would take and the cost to me before the work began. He updated me as the work was being done and the work was done on time for the estimated amount. More
Great service, thank you very much, I will definitely recommend you to my friends. Tim was great and answered all of my questions. Thanks again. recommend you to my friends. Tim was great and answered all of my questions. Thanks again. More