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Fletcher Jones Audi
Chicago, IL
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 918 reviews
June 03, 2020
Service personnel Jorge Gomez was very attentive and kept me informed after I left the service center to let me know what needed to be done to my car and all service was done in a very timely matter. Always me informed after I left the service center to let me know what needed to be done to my car and all service was done in a very timely matter. Always excellent service at Audi!!! More
by luissr67
Employees Worked With
Jorge Gomez
May 29, 2020
Excellent Service The Audi team provided exceptional service in assisting with my car. Everyone was friendly and efficient. It is really nice to have the loaner service The Audi team provided exceptional service in assisting with my car. Everyone was friendly and efficient. It is really nice to have the loaner service, so you don't have to sit and wait for you car. More
by gmopon
Employees Worked With
Gerardo Negrete, Brandon Moore
May 28, 2020
Excellent I didn’t know how to get my car serviced because of shelter in place. It was one of the best experiences since this nightmare started. The valet was I didn’t know how to get my car serviced because of shelter in place. It was one of the best experiences since this nightmare started. The valet was exceptional. Thank you again. More
by Mjwag
Employees Worked With
Calvin Dacancy
May 28, 2020
Very accommodating during COVID I was working diligently with their service team to arrange a drop off and pickup outside of the garage, keeping distance and avoiding contact. Tim, I was working diligently with their service team to arrange a drop off and pickup outside of the garage, keeping distance and avoiding contact. Tim, Manny and others made this very doable and I really appreciate it. More
by rjeffrey1010
Employees Worked With
Manny, Tim Mettille
May 24, 2020
Friendly and efficient service with pick up, drop off and loaner car. Also the staff took all of the appropriate precautions for the current pandemic. loaner car. Also the staff took all of the appropriate precautions for the current pandemic. More
by rtn23@yahoo.com
Employees Worked With
Manual Arroyo
May 22, 2020
Channing was fantastic. He was very thorough explaining everything about the vehicle. Very patient, not pushy and wanted to make sure it was the right car for my needs. Fully recommend. everything about the vehicle. Very patient, not pushy and wanted to make sure it was the right car for my needs. Fully recommend. More
by erinross000
Employees Worked With
Channing Greene
May 22, 2020
Tim was a great service consultant He kept us up to date, was responsive, and understood our situation. Thanks, Tim, for your help and working with me through this process. I apprecia He kept us up to date, was responsive, and understood our situation. Thanks, Tim, for your help and working with me through this process. I appreciate it. More
by denise.poole
Employees Worked With
Tim Mettille
May 21, 2020
excellente knowledge service advisor, proportion all information I need to make my right decision, a little pushing to obtain a extra service (tire rotation, whe knowledge service advisor, proportion all information I need to make my right decision, a little pushing to obtain a extra service (tire rotation, wheel alingment). More
by loultimo
Employees Worked With
Gerardo Negrete Jr.
May 16, 2020
Tire Replacement Alexander was pleasant, knowledgeable and respectful of our time. He kept us informed of the progress throughout the service. He was also respectful o Alexander was pleasant, knowledgeable and respectful of our time. He kept us informed of the progress throughout the service. He was also respectful of our personal space during these times. More
by holtzmanns
Employees Worked With
Alexander Kniazuk
May 10, 2020
Very knowledgeable and professional I like the car screening provided to look beyond what I have seen and believe needs attention. It was comprehensive. The complimentary loaner was an a I like the car screening provided to look beyond what I have seen and believe needs attention. It was comprehensive. The complimentary loaner was an appreciated amenity. The work was done in a timely fashion. More
by richardareschke
Employees Worked With
Jorge Gomez. Everyone else I had experience with (who's names I did not get) was excellent!
