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Fletcher Jones Audi

Chicago, IL

4.4
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams. For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts. You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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1523 W. North Avenue

Chicago, IL

60642

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Showing 918 reviews

July 07, 2020

Excellent Customer Service The loaner was clean!!! Staff is very professional and provided detailed explanations. Love that they call, text, and email to reach me for follow-up. More

by Karla S Wiggan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Jul 07, 2020 -

Fletcher Jones Audi responded

Hi Karla, Thank you for sharing your 5 star rating and great comments with all of us! We will see you again! Best, Your Friends and Family at Fletcher Jones Audi

July 04, 2020

Routine maintenance and oil change. I was advised of some other suggested maintenance items and their cost, and they were all addressed promptly. The car Wassink sparkling clean when I picked it up. More

by nancyschimmel
Recommend Dealer
Yes
Employees Worked With
Alexander Kniazuk
Jul 06, 2020 -

Fletcher Jones Audi responded

Hi Nancy, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Kind Regards, Your Friends and Family at Fletcher Jones Audi

July 03, 2020

Highly recommend, always an exceptional experience. Work was done correctly the first time and in a timely fashion. Will be returning for all my future car needs. More

by Vale Barrera
Recommend Dealer
Yes
Employees Worked With
Tony Prusak
Jul 04, 2020 -

Fletcher Jones Audi responded

Hi Vale, Thank you for this excellent review on your service experience with Tony! We truly appreciate your business and look forward to serving you again. Best, Your Friends and Family at Fletcher Jones Audi

June 26, 2020

Car repairs are a big inconvenience to most people; FJ made it so much easier. Repairs were made in a timely fashion and the communication was superb. More

by Michael
Recommend Dealer
Yes
Employees Worked With
Rudi was great with his communications, Alexander Kniazuk
Jun 27, 2020 -

Fletcher Jones Audi responded

Hi Michael, Thank you for the amazing 5 star review on your recent experience with Alexander! Our team appreciates your business and looks forward to serving you again. Best, Your Friends and Family at Fletcher Jones Audi

June 18, 2020

Fletcher Jones Audi sets the standard for professionalism and service. I have leased and purchased vehicles from this fine dealership and am always impressed with their knowledge, helpfulness and commitment More

by ScottPhillipsPR
Recommend Dealer
Yes
Employees Worked With
Jack Broder
Jun 22, 2020 -

Fletcher Jones Audi responded

Hi Scott, Thank you for the 5 star rating and your wonderful feedback on your recent experience! Our team looks forward to seeing you again. Best, Your Friends and Family at Fletcher Jones Audi

June 17, 2020

We live in the Elkhart, Indiana area and let me tell you, it was worth the drive to Chicago to find our car at Fletcher Jones Audi. We worked with Channing Greene, he's an Audi specialist and knew the ins a More

by Mroffshore
Recommend Dealer
Yes
Employees Worked With
Melinda Speer, Channing Greene
Jun 19, 2020 -

Fletcher Jones Audi responded

Hi Rich! The team at Fletcher Jones Audi is grateful for your loyalty and truly appreciate you making the drive from Elkhart to come see us! We take great pride in treating our guests well and ensuring the best experience possible Thank you for taking the for sharing your genuine feedback regarding your experience with Channing! It's wonderful reviews like yours that truly represent what we strive for everyday! Congratulations on your purchase! All The Best, Your Friends and Family at Fletcher Jones Audi

June 12, 2020

I was pleased that everyone wore a mask.All personnel I was pleased that everyone wore a mask. All personnel were polite and efficient. There were places to social distance and the work was done the day More

by Cbroquet
Recommend Dealer
Yes
Employees Worked With
Joshua Gotangco, Ana
Jun 12, 2020 -

Fletcher Jones Audi responded

Hello, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complementing our level of service. We look forward to welcoming you back! Take Care, Your Friends and Family at Fletcher Jones Audi

June 07, 2020

My fiancé and I worked with Channing at Fletcher Jones to purchase our very first Audi. Channing was knowledgeable, helpful, and incredibly kind! He went above and beyond to advocate for us and to make us fe More

by danielle.m
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Jun 08, 2020 -

Fletcher Jones Audi responded

Hi, Thank you for complementing Channing and our teams level of service. Our number one goal is to provide outstanding experiences for all of our guests! The team at Fletcher Jones Audi is so pleased to have your 5 star rating and genuine feedback. We are grateful to have earned your business and recommendations. Congratulations on your Audi! We hope you enjoy every mile! Best, Your Friends and Family at Fletcher Jones Audi

June 06, 2020

The service was exceptional!!! I am very pleased with the service provided by Fletcher Jones Audi. From start to finish the pick up service driver was courteous, the service technic More

by lindawebster689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geraldo Negrete. Obye the driver for car pickup service
Jun 08, 2020 -

Fletcher Jones Audi responded

Hi Linda, Thank you for the 5 star rating and kind review! We are happy to read that our entire staff treated you very well! We are looking forward to serving you again! Kind Regards, Your Friends and Family at Fletcher Jones Audi

June 06, 2020

I was nervous about going in considering COVID risks but felt safe in the way Audi insisted everyone be masked. Service quickly got my tires changed and addressed questions that I had More

by Chiguy
Recommend Dealer
Yes
Employees Worked With
Gerardo
Jun 08, 2020 -

Fletcher Jones Audi responded

Hello, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great effort put forth during your service visit and appreciate you complementing our level of service. We look forward to welcoming you back! Kind Regards, Your Friends and Family at Fletcher Jones Audi

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