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Fletcher Jones Audi
Chicago, IL
920 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 920 reviews
March 07, 2021
In and out great service all around service guy Andrew was knowledgeable answered all my questions and his response time when texting was wonderful thanks again was knowledgeable answered all my questions and his response time when texting was wonderful thanks again More
by feliciagordon123
Employees Worked With
Andrew Berk
March 05, 2021
Excellent service experience - quick to get something scheduled, super convenient in terms of drop off and pick up and easy communication through mobile app. Also very friendly and responsive service fr scheduled, super convenient in terms of drop off and pick up and easy communication through mobile app. Also very friendly and responsive service from Rudy. I was really impressed overall - way superior to the past experiences I've had at Audi Westmont. More
by megan
Employees Worked With
Rudy (can't remember his last name)
March 04, 2021
Jared Chaimukda was absolutely amazing!He went above and Jared Chaimukda was absolutely amazing! He went above and beyond the call of duty to keep me informed of the status, getting me a loaner at the las Jared Chaimukda was absolutely amazing! He went above and beyond the call of duty to keep me informed of the status, getting me a loaner at the last minute, recommending inly the most necessary Msintenance items and saving me money where he could. I really appreciate it, Jared!!! You’re the best. More
by Tanzanite
Employees Worked With
Jack Broder, Jared Chaimukda
March 04, 2021
Excellent service from Channing and the whole FJ team, from initial inquiry through to driving my new car off the lot. Highly recommend this dealer. from initial inquiry through to driving my new car off the lot. Highly recommend this dealer. More
by John B.
Employees Worked With
Channing Greene, Ravinder Dhiman
March 02, 2021
Well run service department. Knowledgeable and friendly. Appreciate the Uber credit for traveling there and back. Makes going in for my Audi service less painful. 🙂. Appreciate the Uber credit for traveling there and back. Makes going in for my Audi service less painful. 🙂. More
by Tom H
Employees Worked With
Jared Chaimukda
February 28, 2021
Jared took care of my appointment and he did a terrific job with my service issues becoming my advocate and helping me understand priorities and assisted with my warranty coverage etc saving me thousands i job with my service issues becoming my advocate and helping me understand priorities and assisted with my warranty coverage etc saving me thousands in the process. Also friendly, professional. More
by JoaquinCBrieva
Employees Worked With
Jared Chaimukda
February 26, 2021
Calvin, the service manager who took care of us is amazing, he cares and is extremely knowledgeable. I will return to Fletcher Jones due to his great work! amazing, he cares and is extremely knowledgeable. I will return to Fletcher Jones due to his great work! More
by jchipman
Employees Worked With
Calvin Dacanay
February 26, 2021
Good service at Audi Fletcher dealership. I was able to get a ride to and from the service center through UberX. Rudy was a friendly and thorough professional. Wait times were minimal. Everyone was sociall get a ride to and from the service center through UberX. Rudy was a friendly and thorough professional. Wait times were minimal. Everyone was socially distanced and wearing masks. More
by SH
Employees Worked With
Rudy Medina
February 19, 2021
Thank you Erick Lopez in service department for making my annual Audi Q7 service a pleasant experience. Exceptional customer service. Thank you very much for your professionalism. my annual Audi Q7 service a pleasant experience. Exceptional customer service. Thank you very much for your professionalism. More
by AndreiT
Employees Worked With
Erick Lopez
February 16, 2021
Great service always. They even sent me an inspection video for all the recommended repairs to my car. Bravo! I love the transparency. Thank you Servando! video for all the recommended repairs to my car. Bravo! I love the transparency. Thank you Servando! More
by Allan
Employees Worked With
Servando Lopez
