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Fletcher Jones Audi
Chicago, IL
926 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 926 reviews
May 19, 2021
My experience was surprisingly pleasant. Salesperson was very chill. I thought they negotiated in a fair manner. There was no pressure. Was in no way sleazy or unprofessional. Definitely would recommend. very chill. I thought they negotiated in a fair manner. There was no pressure. Was in no way sleazy or unprofessional. Definitely would recommend. More
by Patrickjfox
Employees Worked With
Melinda Speer, Colleen Hertz
May 19, 2021
Jorge Gomez provided friendly, knowledgeable and responsive service and the repair work was completed on time --- annoying that there is a 25 word minimum --- that needs to change if you want people responsive service and the repair work was completed on time --- annoying that there is a 25 word minimum --- that needs to change if you want people to take the time to reply More
by Mike
Employees Worked With
Jorge Gomez
May 18, 2021
Exceptional service. They see issues through the eyes of their customers, not their own, driven by financial reward like other dealers, because they are honest. According to my experience they are professio their customers, not their own, driven by financial reward like other dealers, because they are honest. According to my experience they are professional, reliable, and pretty quick too, no unnecessary wait. They really deserve a 5 star rating in every respect! Thank you, Jorge! More
by Mark N
Employees Worked With
Jorge Gomez
May 10, 2021
Audi team was professional. The Audi loaner was ready for me with my tight schedule between time available to drop off my car and heading to work.Thank you Tim! me with my tight schedule between time available to drop off my car and heading to work.Thank you Tim! More
by Atwq2000
Employees Worked With
Tim Mettille
May 05, 2021
Brought in Q5 for check engine light. Andrew from service was very helpful. Was able to get me in early and repair completed in less than a day. service was very helpful. Was able to get me in early and repair completed in less than a day. More
by Chri
Employees Worked With
Andrew Berk
May 04, 2021
Thanks Andrew! Great communication, honesty, evaluation and opinion. The Uber rides vouchers really helped and I hope to enjoy this A7 for years to come. and opinion. The Uber rides vouchers really helped and I hope to enjoy this A7 for years to come. More
by Dougsaleeby
Employees Worked With
Andrew Berk
April 27, 2021
Great , professional , amazing costumer service: The manager Mr. Ravinder Dhiman and the car salesman Nolan Peek were outstanding 😊 It was a pleasure working with both of them manager Mr. Ravinder Dhiman and the car salesman Nolan Peek were outstanding 😊 It was a pleasure working with both of them More
by Adriana Brodeala
Employees Worked With
Nolan Peek
April 25, 2021
Always professional and proficient from setting up the appointment to getting my car back. Clear communication of the work before it is done and Uber coupons make it a perfect experience. appointment to getting my car back. Clear communication of the work before it is done and Uber coupons make it a perfect experience. More
by JAB
Employees Worked With
Alexander Kniazuk
April 21, 2021
Colleen was great! She was patient and thorough yet kept the process efficient and did all she could to give us out of towners a great experience the process efficient and did all she could to give us out of towners a great experience More
by Ostromfamily
Employees Worked With
Colleen Hertz
