Fletcher Jones Audi

Always professional and proficient from setting up the appointment to getting my car back. Clear communication of the work before it is done and Uber coupons make it a perfect experience. appointment to getting my car back. Clear communication of the work before it is done and Uber coupons make it a perfect experience. More

Colleen was great! She was patient and thorough yet kept the process efficient and did all she could to give us out of towners a great experience the process efficient and did all she could to give us out of towners a great experience More

Karen was great, patient and informative. She ensured that we were comfortable throughout the process. She kept us informed through financing all the way through the conclusion of the deal. that we were comfortable throughout the process. She kept us informed through financing all the way through the conclusion of the deal. More

Michael Chiriboga was in contact via email and text throughout our shopping research. He helped us become informed shoppers and owners of an Audi. I must mention we are repeat customers of his becaus throughout our shopping research. He helped us become informed shoppers and owners of an Audi. I must mention we are repeat customers of his because of our experiences with him. I’ve also referred people and will continue to refer Audi just because of his exceptional customer service. More

I was very pleased with Jared's communication and he answered all my questions. I was given a loan vehicle as well and it was very helpful since I needed to get back to work. Thank you for the great ser answered all my questions. I was given a loan vehicle as well and it was very helpful since I needed to get back to work. Thank you for the great service. More

My car was picked up due to my busy schedule. I was given regular updates by text and phone. They dropped off a great loaner car. All my problems were corrected to my great satisfaction regular updates by text and phone. They dropped off a great loaner car. All my problems were corrected to my great satisfaction More

The Service Center was surprisingly clean and organized. Everyone was courteous and professional. They took the time to listen to my needs and address and each one plus more. My experience exceeded my expec Everyone was courteous and professional. They took the time to listen to my needs and address and each one plus more. My experience exceeded my expectations. More

Jorge was very professional and friendly. He took the time to explain the issue with the MMI and what was the fix and why it possibly happened. time to explain the issue with the MMI and what was the fix and why it possibly happened. More

Our Service Rep was Jared Chaimukda. He was terrific. Knowledgeable, good communication, and answered every question we had. I will ask for Jared next time we schedule a service appointment. Knowledgeable, good communication, and answered every question we had. I will ask for Jared next time we schedule a service appointment. More

Service personnel were professional and work was completed in a timely fashion. The service department waiting area is very comfortable and easily adaptable for remote work. completed in a timely fashion. The service department waiting area is very comfortable and easily adaptable for remote work. More