Fletcher Jones Audi
Chicago, IL
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Very poor communication from sales person and sales manager. I bought cpo car which did not have cargo cover. Left messages to sales person, sales manager, I am yet to receive call back. Once they make manager. I bought cpo car which did not have cargo cover. Left messages to sales person, sales manager, I am yet to receive call back. Once they make a deal, and get deposit they do not care about customer service. More
My experience was surprisingly pleasant. Salesperson was very chill. I thought they negotiated in a fair manner. There was no pressure. Was in no way sleazy or unprofessional. Definitely would recommend. very chill. I thought they negotiated in a fair manner. There was no pressure. Was in no way sleazy or unprofessional. Definitely would recommend. More
Jorge Gomez provided friendly, knowledgeable and responsive service and the repair work was completed on time --- annoying that there is a 25 word minimum --- that needs to change if you want people responsive service and the repair work was completed on time --- annoying that there is a 25 word minimum --- that needs to change if you want people to take the time to reply More
Exceptional service. They see issues through the eyes of their customers, not their own, driven by financial reward like other dealers, because they are honest. According to my experience they are professio their customers, not their own, driven by financial reward like other dealers, because they are honest. According to my experience they are professional, reliable, and pretty quick too, no unnecessary wait. They really deserve a 5 star rating in every respect! Thank you, Jorge! More
Audi team was professional. The Audi loaner was ready for me with my tight schedule between time available to drop off my car and heading to work.Thank you Tim! me with my tight schedule between time available to drop off my car and heading to work.Thank you Tim! More
Brought in Q5 for check engine light. Andrew from service was very helpful. Was able to get me in early and repair completed in less than a day. service was very helpful. Was able to get me in early and repair completed in less than a day. More
Thanks Andrew! Great communication, honesty, evaluation and opinion. The Uber rides vouchers really helped and I hope to enjoy this A7 for years to come. and opinion. The Uber rides vouchers really helped and I hope to enjoy this A7 for years to come. More
Great , professional , amazing costumer service: The manager Mr. Ravinder Dhiman and the car salesman Nolan Peek were outstanding 😊 It was a pleasure working with both of them manager Mr. Ravinder Dhiman and the car salesman Nolan Peek were outstanding 😊 It was a pleasure working with both of them More
Always professional and proficient from setting up the appointment to getting my car back. Clear communication of the work before it is done and Uber coupons make it a perfect experience. appointment to getting my car back. Clear communication of the work before it is done and Uber coupons make it a perfect experience. More