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Fletcher Jones Audi
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Jorge at the service center was great and thorough. He explained everything that was needed and also gave his honest opinion on services that will be needed in the future. I decided to purchase the Audi C explained everything that was needed and also gave his honest opinion on services that will be needed in the future. I decided to purchase the Audi Care when I picked up my car and am impressed with all that is covered and the peace of mind that comes with it. Dealing with Jorge Gomez, Manny Arroyo, and Serena Gonzalez was a pleasant experience. More
Very poor communication from sales person and sales manager. I bought cpo car which did not have cargo cover. Left messages to sales person, sales manager, I am yet to receive call back. Once they make manager. I bought cpo car which did not have cargo cover. Left messages to sales person, sales manager, I am yet to receive call back. Once they make a deal, and get deposit they do not care about customer service. More
My experience was surprisingly pleasant. Salesperson was very chill. I thought they negotiated in a fair manner. There was no pressure. Was in no way sleazy or unprofessional. Definitely would recommend. very chill. I thought they negotiated in a fair manner. There was no pressure. Was in no way sleazy or unprofessional. Definitely would recommend. More
Jorge Gomez provided friendly, knowledgeable and responsive service and the repair work was completed on time --- annoying that there is a 25 word minimum --- that needs to change if you want people responsive service and the repair work was completed on time --- annoying that there is a 25 word minimum --- that needs to change if you want people to take the time to reply More
Exceptional service. They see issues through the eyes of their customers, not their own, driven by financial reward like other dealers, because they are honest. According to my experience they are professio their customers, not their own, driven by financial reward like other dealers, because they are honest. According to my experience they are professional, reliable, and pretty quick too, no unnecessary wait. They really deserve a 5 star rating in every respect! Thank you, Jorge! More
Audi team was professional. The Audi loaner was ready for me with my tight schedule between time available to drop off my car and heading to work.Thank you Tim! me with my tight schedule between time available to drop off my car and heading to work.Thank you Tim! More
Brought in Q5 for check engine light. Andrew from service was very helpful. Was able to get me in early and repair completed in less than a day. service was very helpful. Was able to get me in early and repair completed in less than a day. More
Thanks Andrew! Great communication, honesty, evaluation and opinion. The Uber rides vouchers really helped and I hope to enjoy this A7 for years to come. and opinion. The Uber rides vouchers really helped and I hope to enjoy this A7 for years to come. More
Great , professional , amazing costumer service: The manager Mr. Ravinder Dhiman and the car salesman Nolan Peek were outstanding 😊 It was a pleasure working with both of them manager Mr. Ravinder Dhiman and the car salesman Nolan Peek were outstanding 😊 It was a pleasure working with both of them More