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Fletcher Jones Audi
Chicago, IL
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 918 reviews
June 18, 2021
Andrew is great! Despite purchasing at Audi of Westmont, the service Andrew provides has me getting all of my service done at Fletcher Jones. He is thorough, responsive and provides exceptional service. the service Andrew provides has me getting all of my service done at Fletcher Jones. He is thorough, responsive and provides exceptional service. More
by drt78
Employees Worked With
Andrew Berk
June 18, 2021
Just the best, every time. I’ve been buying cars from Brandon and FJ for years. Always informative, fair with price and bottom line we love Audi cars. Brandon and FJ for years. Always informative, fair with price and bottom line we love Audi cars. More
by Jon
Employees Worked With
Brandon Moore, Jack Broder
June 10, 2021
Service team is always great. Easy to set an appointment, flexible hours and friendly team. Appreciated the $15 uber voucher for the drop off and pick up of my vehicle. appointment, flexible hours and friendly team. Appreciated the $15 uber voucher for the drop off and pick up of my vehicle. More
by KristinH
Employees Worked With
Andrew Berk
June 09, 2021
I am so happy that Fletcher Jones was the dealership/service department to service my vehicle. Even though I didn't purchase from here, the service that I receive each time makes me know that dealership/service department to service my vehicle. Even though I didn't purchase from here, the service that I receive each time makes me know that if I ever purchase again, it will be from here. My service associate, Andrew Berk, was great. He went above and beyond to ensure that my vehicle was serviced with the highest quality. Thanks again. More
by David C
Employees Worked With
Andrew Berk
June 07, 2021
I have bought many vehicles, an have dealt with a lot of salesman an Nolan has been one of the best that I have dealt with.. Its easy to sale a vehicle when everything goes perfect , but its when issues ari salesman an Nolan has been one of the best that I have dealt with.. Its easy to sale a vehicle when everything goes perfect , but its when issues arise an your salesman shows how much he cares an helps you get through things that separate them from average salesman..thanks for helping make a good experience.. More
by cepullio
Employees Worked With
Nolan Peek
June 06, 2021
Bad customer experience, was there to buy Q5 but no one was willing to sell.All I can hear was sorry ,go to another dealership and I am choosing the wrong car. Poor negotiations, no follow up, sales room w was willing to sell.All I can hear was sorry ,go to another dealership and I am choosing the wrong car. Poor negotiations, no follow up, sales room was Dismal. I personally won't go back to them More
by Sandeep
Employees Worked With
Ravinder Dhiman
June 05, 2021
Tony Prusak is an exceptional service manager ; always professional, concerned, caring , knowledgeable and totally trustworthy. If I owned a dealership, he would be my first hire to be a role model for s professional, concerned, caring , knowledgeable and totally trustworthy. If I owned a dealership, he would be my first hire to be a role model for sales and service people re exceptional customer service. More
by Papa Nala
Employees Worked With
Tony Prusak and senior Tech person explain issue resolution to
June 02, 2021
Andrew was a warm welcome to the Audi family. He was a pleasure to work with and provided excellent communication while my vehicle was being worked on. pleasure to work with and provided excellent communication while my vehicle was being worked on. More
by heybiill
Employees Worked With
Andrew Berk
