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Fletcher Jones Audi
Chicago, IL
917 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 18, 2021
Andrew is great! Despite purchasing at Audi of Westmont, the service Andrew provides has me getting all of my service done at Fletcher Jones. He is thorough, responsive and provides exceptional service. the service Andrew provides has me getting all of my service done at Fletcher Jones. He is thorough, responsive and provides exceptional service. More
by drt78
Employees Worked With
Andrew Berk
June 10, 2021
Service team is always great. Easy to set an appointment, flexible hours and friendly team. Appreciated the $15 uber voucher for the drop off and pick up of my vehicle. appointment, flexible hours and friendly team. Appreciated the $15 uber voucher for the drop off and pick up of my vehicle. More
by KristinH
Employees Worked With
Andrew Berk
June 09, 2021
I am so happy that Fletcher Jones was the dealership/service department to service my vehicle. Even though I didn't purchase from here, the service that I receive each time makes me know that dealership/service department to service my vehicle. Even though I didn't purchase from here, the service that I receive each time makes me know that if I ever purchase again, it will be from here. My service associate, Andrew Berk, was great. He went above and beyond to ensure that my vehicle was serviced with the highest quality. Thanks again. More
by David C
Employees Worked With
Andrew Berk
June 07, 2021
I have bought many vehicles, an have dealt with a lot of salesman an Nolan has been one of the best that I have dealt with.. Its easy to sale a vehicle when everything goes perfect , but its when issues ari salesman an Nolan has been one of the best that I have dealt with.. Its easy to sale a vehicle when everything goes perfect , but its when issues arise an your salesman shows how much he cares an helps you get through things that separate them from average salesman..thanks for helping make a good experience.. More
by cepullio
Employees Worked With
Nolan Peek
June 06, 2021
Bad customer experience, was there to buy Q5 but no one was willing to sell.All I can hear was sorry ,go to another dealership and I am choosing the wrong car. Poor negotiations, no follow up, sales room w was willing to sell.All I can hear was sorry ,go to another dealership and I am choosing the wrong car. Poor negotiations, no follow up, sales room was Dismal. I personally won't go back to them More
by Sandeep
Employees Worked With
Ravinder Dhiman
June 05, 2021
Tony Prusak is an exceptional service manager ; always professional, concerned, caring , knowledgeable and totally trustworthy. If I owned a dealership, he would be my first hire to be a role model for s professional, concerned, caring , knowledgeable and totally trustworthy. If I owned a dealership, he would be my first hire to be a role model for sales and service people re exceptional customer service. More
by Papa Nala
Employees Worked With
Tony Prusak and senior Tech person explain issue resolution to
June 02, 2021
Andrew was a warm welcome to the Audi family. He was a pleasure to work with and provided excellent communication while my vehicle was being worked on. pleasure to work with and provided excellent communication while my vehicle was being worked on. More
by heybiill
Employees Worked With
Andrew Berk
May 28, 2021
Jorge at the service center was great and thorough. He explained everything that was needed and also gave his honest opinion on services that will be needed in the future. I decided to purchase the Audi C explained everything that was needed and also gave his honest opinion on services that will be needed in the future. I decided to purchase the Audi Care when I picked up my car and am impressed with all that is covered and the peace of mind that comes with it. Dealing with Jorge Gomez, Manny Arroyo, and Serena Gonzalez was a pleasant experience. More
by lhernandez298
Employees Worked With
Jorge Gomez, Manny Arroyo, Serena Gonzalez.
