Fletcher Jones Audi

Andrew was extremely helpful and efficient. He taught me how to use some of the functions in the new model when I got the loaner, communicated estimates pick up time when service is completed and when we go how to use some of the functions in the new model when I got the loaner, communicated estimates pick up time when service is completed and when we got our own car back, he also checked some minor scratches I have around my car and cleaned some of those paint transfers for us. We definitely will continue to service our car here. More

Dexter Gordon was amazing in helping with our buying experience at Fletcher Jones. All aspects of the process, review of the car features, test drive, paperwork was extremely well done, fast, and effic experience at Fletcher Jones. All aspects of the process, review of the car features, test drive, paperwork was extremely well done, fast, and efficient. In a tough environment these days for car purchases, the process was simple and easy thanks to Dexter. He's the guy to see at Fletcher Jones. More

Service was exceptional. Andrew was very informative and responsive. Took time to explain service being done and explain the process of audicare maintenance schedule. Thank you responsive. Took time to explain service being done and explain the process of audicare maintenance schedule. Thank you More

I worked with Tony yesterday and his communication and professionalism were SUPERB! I used to dread taking my car in for service before buying my Audi Q7 from Fletcher Jones--now it is a pleasant and enj professionalism were SUPERB! I used to dread taking my car in for service before buying my Audi Q7 from Fletcher Jones--now it is a pleasant and enjoyable part of my day. Who knew? More

Michael Krasnow from sales/finance was very rude. The experience of buying a car you've wanted for a long time should have been better. I bought the car, but I walked out feeling very unpleasant. experience of buying a car you've wanted for a long time should have been better. I bought the car, but I walked out feeling very unpleasant. More

I drove in, there was someone waiting for me. Received my loaner car quickly. There work was performed in a timely fashion. I took advantage of the $195 deal on Detailing and I had to have a tire replac my loaner car quickly. There work was performed in a timely fashion. I took advantage of the $195 deal on Detailing and I had to have a tire replaced. I picked my car up the third day and I don’t have any complaints. More

Easy in, easy out. Great communication. Service writer and mechanic were very informative and actually saved me from doing unnecessary work at this visit. I will defiantly be back in the future. My only g and mechanic were very informative and actually saved me from doing unnecessary work at this visit. I will defiantly be back in the future. My only gripe is that I could have scheduled my work earlier but due to a lack of loaners, I was forced to wait an extra week. More

My car was due for a regular maintenance & I also had a problem with the rear License Plate holder & frame, but as usual, Fletcher Jones did a terrific job dealing with everything in less than a day. To problem with the rear License Plate holder & frame, but as usual, Fletcher Jones did a terrific job dealing with everything in less than a day. Tony Prusak, the Asst. Service Manager kept me posted on progress and also arranged Uber Service to get me back to work in the morning & from the office to the dealership when the job was done. I've found this to be More

Tim was excellent. A true master at what he does More

4th car from dealer. Always great experience. However I don’t agree with having to use 25 words to do a voluntary survey for the dealership. don’t agree with having to use 25 words to do a voluntary survey for the dealership. More