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Fletcher Jones Audi
Chicago, IL
917 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 917 reviews
July 16, 2021
I worked with Tony yesterday and his communication and professionalism were SUPERB! I used to dread taking my car in for service before buying my Audi Q7 from Fletcher Jones--now it is a pleasant and enj professionalism were SUPERB! I used to dread taking my car in for service before buying my Audi Q7 from Fletcher Jones--now it is a pleasant and enjoyable part of my day. Who knew? More
by laurie rose
Employees Worked With
Tony
July 14, 2021
Michael Krasnow from sales/finance was very rude. The experience of buying a car you've wanted for a long time should have been better. I bought the car, but I walked out feeling very unpleasant. experience of buying a car you've wanted for a long time should have been better. I bought the car, but I walked out feeling very unpleasant. More
by nurselori
Employees Worked With
Michael Krasnow
July 08, 2021
I drove in, there was someone waiting for me. Received my loaner car quickly. There work was performed in a timely fashion. I took advantage of the $195 deal on Detailing and I had to have a tire replac my loaner car quickly. There work was performed in a timely fashion. I took advantage of the $195 deal on Detailing and I had to have a tire replaced. I picked my car up the third day and I don’t have any complaints. More
by Shammy
Employees Worked With
Andrew Berk
July 02, 2021
Easy in, easy out. Great communication. Service writer and mechanic were very informative and actually saved me from doing unnecessary work at this visit. I will defiantly be back in the future. My only g and mechanic were very informative and actually saved me from doing unnecessary work at this visit. I will defiantly be back in the future. My only gripe is that I could have scheduled my work earlier but due to a lack of loaners, I was forced to wait an extra week. More
by S.R.
Employees Worked With
Tim Mettille
June 30, 2021
My car was due for a regular maintenance & I also had a problem with the rear License Plate holder & frame, but as usual, Fletcher Jones did a terrific job dealing with everything in less than a day. To problem with the rear License Plate holder & frame, but as usual, Fletcher Jones did a terrific job dealing with everything in less than a day. Tony Prusak, the Asst. Service Manager kept me posted on progress and also arranged Uber Service to get me back to work in the morning & from the office to the dealership when the job was done. I've found this to be More
by Scott. Hammans
Employees Worked With
Tony Prusak
June 23, 2021
4th car from dealer. Always great experience. However I don’t agree with having to use 25 words to do a voluntary survey for the dealership. don’t agree with having to use 25 words to do a voluntary survey for the dealership. More
by Ldavidson
Employees Worked With
Michael Krasnow, Karen Hernandez
June 21, 2021
I was impressed with the professionalism of the enitre staff, from the reception desk on the groind floor all the way up to the show room. In particular, I was very pleased with Mike Chiriboga and John Li staff, from the reception desk on the groind floor all the way up to the show room. In particular, I was very pleased with Mike Chiriboga and John Lim. More
by Arman Moseni
Employees Worked With
Mike Chiriboga and John Lim
June 19, 2021
Amazing service as always! Big shoutout to Erick Lopez and the team. Silvercar has been getting service done by Fletcher Jones for years. Always a great experience. and the team. Silvercar has been getting service done by Fletcher Jones for years. Always a great experience. More
by Alejandro Corona
Employees Worked With
Erick Lopez
June 18, 2021
Just the best, every time. I’ve been buying cars from Brandon and FJ for years. Always informative, fair with price and bottom line we love Audi cars. Brandon and FJ for years. Always informative, fair with price and bottom line we love Audi cars. More
by Jon
Employees Worked With
Brandon Moore, Jack Broder
