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Fletcher Jones Audi
Chicago, IL
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 918 reviews
July 20, 2021
Service was exceptional. Andrew was very informative and responsive. Took time to explain service being done and explain the process of audicare maintenance schedule. Thank you responsive. Took time to explain service being done and explain the process of audicare maintenance schedule. Thank you More
by Aesparza312
Employees Worked With
Andrew Berk
July 16, 2021
I worked with Tony yesterday and his communication and professionalism were SUPERB! I used to dread taking my car in for service before buying my Audi Q7 from Fletcher Jones--now it is a pleasant and enj professionalism were SUPERB! I used to dread taking my car in for service before buying my Audi Q7 from Fletcher Jones--now it is a pleasant and enjoyable part of my day. Who knew? More
by laurie rose
Employees Worked With
Tony
July 14, 2021
Michael Krasnow from sales/finance was very rude. The experience of buying a car you've wanted for a long time should have been better. I bought the car, but I walked out feeling very unpleasant. experience of buying a car you've wanted for a long time should have been better. I bought the car, but I walked out feeling very unpleasant. More
by nurselori
Employees Worked With
Michael Krasnow
July 08, 2021
I drove in, there was someone waiting for me. Received my loaner car quickly. There work was performed in a timely fashion. I took advantage of the $195 deal on Detailing and I had to have a tire replac my loaner car quickly. There work was performed in a timely fashion. I took advantage of the $195 deal on Detailing and I had to have a tire replaced. I picked my car up the third day and I don’t have any complaints. More
by Shammy
Employees Worked With
Andrew Berk
July 02, 2021
Easy in, easy out. Great communication. Service writer and mechanic were very informative and actually saved me from doing unnecessary work at this visit. I will defiantly be back in the future. My only g and mechanic were very informative and actually saved me from doing unnecessary work at this visit. I will defiantly be back in the future. My only gripe is that I could have scheduled my work earlier but due to a lack of loaners, I was forced to wait an extra week. More
by S.R.
Employees Worked With
Tim Mettille
July 01, 2021
My car was due for a regular maintenance & I also had a problem with the rear License Plate holder & frame, but as usual, Fletcher Jones did a terrific job dealing with everything in less than a day. To problem with the rear License Plate holder & frame, but as usual, Fletcher Jones did a terrific job dealing with everything in less than a day. Tony Prusak, the Asst. Service Manager kept me posted on progress and also arranged Uber Service to get me back to work in the morning & from the office to the dealership when the job was done. I've found this to be More
by Scott. Hammans
Employees Worked With
Tony Prusak
June 23, 2021
4th car from dealer. Always great experience. However I don’t agree with having to use 25 words to do a voluntary survey for the dealership. don’t agree with having to use 25 words to do a voluntary survey for the dealership. More
by Ldavidson
Employees Worked With
Michael Krasnow, Karen Hernandez
June 21, 2021
I was impressed with the professionalism of the enitre staff, from the reception desk on the groind floor all the way up to the show room. In particular, I was very pleased with Mike Chiriboga and John Li staff, from the reception desk on the groind floor all the way up to the show room. In particular, I was very pleased with Mike Chiriboga and John Lim. More
by Arman Moseni
Employees Worked With
Mike Chiriboga and John Lim
June 19, 2021
Amazing service as always! Big shoutout to Erick Lopez and the team. Silvercar has been getting service done by Fletcher Jones for years. Always a great experience. and the team. Silvercar has been getting service done by Fletcher Jones for years. Always a great experience. More
by Alejandro Corona
Employees Worked With
Erick Lopez
