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Fletcher Jones Audi
Chicago, IL
920 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 920 reviews
September 18, 2021
I was truly impressed but the level of services s the level of detail that went into my inspection. The video inspection was a game changer for me. level of detail that went into my inspection. The video inspection was a game changer for me. More
by Davidbshaw91
Employees Worked With
Jorge
September 15, 2021
Eric and the Audi Team were so accommodating, friendly and professional. I was running behind from a meeting and they still fit me in for my service appointment. Thank you all so much!!! and professional. I was running behind from a meeting and they still fit me in for my service appointment. Thank you all so much!!! More
by Brianne
Employees Worked With
Eric Ponce
September 07, 2021
The experience was great and the staff was extremely helpful and accommodating. Tim was very professional and helped me figure out the best plan for my vehicle. Thank you so much! helpful and accommodating. Tim was very professional and helped me figure out the best plan for my vehicle. Thank you so much! More
by Borabora_1
Employees Worked With
Tim Mettille
September 04, 2021
Great service ! However , very pricey . Brake job was over $2600.00 ! Staff is very friendly and courteous, as well as punctual . Very informative, and professional over $2600.00 ! Staff is very friendly and courteous, as well as punctual . Very informative, and professional More
by Willie
Employees Worked With
Tim Mettille, Jared Chaimukda, Andrew Berk, Eric Ponce
September 03, 2021
Tough times for car buying and they were literally rolling off the showroom floor while we were there. That being said we love our Q5 and the additional money required for the Q3 over other namepla rolling off the showroom floor while we were there. That being said we love our Q5 and the additional money required for the Q3 over other nameplates we were considering seemed worth it after the test drive. Love the dealership and service departments, too They all factored into our buying decision Just wish I would have noticed that the car didn’t come with the rubber all weather floor matts M More
by stevestompanato
Employees Worked With
Omar Ocasio, Ravinder Dhiman
September 03, 2021
Even though the systems were down my service person got the job done exceptionally. It only took 2 hrs or less for my vehicle service. I’m very pleased with Audi I will for sure be back. the job done exceptionally. It only took 2 hrs or less for my vehicle service. I’m very pleased with Audi I will for sure be back. More
by pattyhaywood
Employees Worked With
Tim Mettille, Jared Chaimukda, Andrew Berk, Eric Ponce
September 02, 2021
Jorge is always responsive & helpful. They were able to identify the issues, handled the warranty claim and got the repairs done quickly. Pickup was a breeze. identify the issues, handled the warranty claim and got the repairs done quickly. Pickup was a breeze. More
by megan
Employees Worked With
Jorge Gomez
September 01, 2021
Anthony P. is the best! He goes out of his way to make sure you understand the value of the services being completed. Thank you AP! See you next time! I am 1 year in on my Q7 and decided to stick with Aud sure you understand the value of the services being completed. Thank you AP! See you next time! I am 1 year in on my Q7 and decided to stick with Audi when it was time to say goodbye to my Q5 because I love the service! Relationships are everything! More
by Niki P
Employees Worked With
Anthony Prusak
