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Fletcher Jones Audi

Chicago, IL

Overview
Reviews
Vehicles
4.3
917 Reviews
Call Dealership (312) 628-4300
View Awards

1523 W. North Avenue

Chicago, IL

60642

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Showing 917 reviews

November 06, 2021

Pete at Fletcher Jones took plenty of time to help me find the right car for me. He showed me all the features of the vehicle and made sure I was completely comfortable before I left. The dealership itse More

by ekdibbin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Ojimba
Report | Print
Nov 07, 2021 -

Fletcher Jones Audi responded

Hello! Thank you for allowing Pete Ojimba the privilege to assist you during your quest for a new vehicle. We are truly pleased to read about the genuine helpful and friendly manner you experienced throughout your purchase experience, and beyond thrilled to have such thoughtful recommendations! Congratulations on your purchase and welcome to our Fletcher Jones family! Take care, Your friends and family at Fletcher Jones Audi

November 06, 2021

Servando and Eric did a great job keeping me updated. The work completed was great quality. More

by pg832
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Servando Lopez, Eric Ponce
Report | Print
Nov 07, 2021 -

Fletcher Jones Audi responded

Hello! Thank you for choosing Fletcher Jones Audi to attend to your service needs! Our team, especially Servando and Eric, appreciates your business and is delighted to hear you had an efficient and communicative experience. We look forward to serving you again at your next scheduled service interval! Take care, Your friends and family at Fletcher Jones Audi

November 05, 2021

Just moved to Chicago. Drove into the dealership without an appointment needing emergency service. Service Manager Tim Mettille quickly checked me in and had the car repaired in a timely manner. Top tier se More

by 02phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Report | Print
Nov 07, 2021 -

Fletcher Jones Audi responded

Hi Phil, We are pleased to hear how Tim Mettille was able to assist and provide you with outstanding service throughout your recent visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come and are here to help should you need us. Take care, Your friends and family at Fletcher Jones Audi

November 02, 2021

I was very happy with my service at Fletcher Jones. Andrew Berk was very helpful and accommodating. When I left the service center it was raining and I noticed the windshield wipers were not operating More

by ronjaco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
Report | Print
Nov 04, 2021 -

Fletcher Jones Audi responded

Hello Ronjaco! We take great pride in serving our guests well and pleased to know you have wonderful team members like Andrew Berk to assist you in the care and maintenance of your vehicle. We couldn't be more are grateful to have earned your business and delighted to have you as a valued part of our Fletcher Jones family! Take care, Your friends and family at Fletcher Jones Audi

October 31, 2021

Quick, fast, and convenient service. Everyone was nice and took care of me right away. More

by Chutchen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Mettille, Jared Chaimukda, Andrew Berk, Eric Ponce, David Bonilla
Report | Print
Nov 01, 2021 -

Fletcher Jones Audi responded

Hi Chutchen, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team of associates are looking forward to welcoming you again soon! Take Care, Your Friends and Family at Fletcher Jones Audi

October 30, 2021

Well received when I arrived and Servando came and explained what was going on each step of the way. More

by JMack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Servando Lopez in Service , Tim Mettille, Jared Chaimukda, Andrew Berk, Eric Ponce, David Bonilla
Report | Print
Oct 30, 2021 -

Fletcher Jones Audi responded

Hello JMack! Thank you for taking the time to come in. We're pleased to know the experience went well and Servando was so helpful. Best, Fletcher Jones Audi

October 24, 2021

I was very impressed with the time and care that was taken with me on my purchase. With purchasing a new generation Audi I was given demonstrations on how to work the new systems and put the settings More

by jcgemmecke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Krasnow, Melinda Speer, Matthew Bjorgo
Report | Print
Oct 25, 2021 -

Fletcher Jones Audi responded

Hi Jcgemmecke, Congratulations on your beautiful Audi purchase! The team at Fletcher Jones Audi appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! It was our pleasure to help you get to know every aspect of your vehicle. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Fletcher Jones Audi

October 24, 2021

Check in and out was quick and easy. Friendly and professional front office staffs and knowledge technician. More

by Xinhui Liang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
Report | Print
Oct 25, 2021 -

Fletcher Jones Audi responded

Hello Xinhui Liang, We greatly appreciate you taking the time to post your 5-stars review! It's wonderful to hear that our team delivered an exceptional service experience! Thank you for allowing us the opportunity to earn your business and we're looking forward to serving you for many years to come! Take Care, Your Friends and Family at Fletcher Jones Audi

October 20, 2021

brought my vehicle in for some calibrations that were needed and received back as promised cleaned and waiting in service drive when i arrived thank you More

by m1208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Report | Print
Oct 20, 2021 -

Fletcher Jones Audi responded

Hi M1208, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Fletcher Jones Audi

October 18, 2021

I have never been disappointed by the service at Fletcher Jones Audi. Jared, my service rep, is great to talk to, knows his stuff, and works hard to make sure the work is done well and at an appropriate tim More

by rrg1530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Chaimukda
Report | Print
Oct 19, 2021 -

Fletcher Jones Audi responded

Hi Rrg1530, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with Jared. It brings us so much joy hearing that Jared went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to pass along the kind words expressed on your behalf. Our team of experts are looking forward to welcoming you again soon! Take Care, Your Friends and Family at Fletcher Jones Audi

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