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Fletcher Jones Audi

Chicago, IL

Overview
Reviews
Vehicles
4.5
925 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams. For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts. You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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1523 W. North Avenue

Chicago, IL

60642

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Showing 925 reviews

November 21, 2021

Great experience at Fletcher Jones Audi today thanks to Channing! He was so incredibly knowledgeable and friendly! I will buy another car from Channing! More

by jeffrey.poe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channing Greene
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Nov 23, 2021 -

Fletcher Jones Audi responded

Hi Jeffrey! Thank you for allowing our talented team to be a part of the exciting purchase of your new Audi! We are so pleased to read about your amazing experience working with Channing. Your review means the world to us and we look forward to having you as a valued member of our Fletcher Jones family! Please feel welcome to contact us anytime! Take care, Your friends and family at Fletcher Jones Audi

November 21, 2021

Very professional from customer service, repair technician to decent car wash. It was my first visit & I want to go back again. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bonilla
Report | Print
Nov 23, 2021 -

Fletcher Jones Audi responded

Hi Mike! We are so excited to hear about your first visit with us and even more excited to welcome you back again! Thank you for sharing your experience with us, we are pleased to hear about the professionalism that our service team has delivered from your repair work and your complimentary car wash. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Fletcher Jones Audi

November 18, 2021

Excellent service. My favorite dealership. I will only go to this Audi dealership for anything More

by Carlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille, Jared Chaimukda, David Bonilla
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Nov 19, 2021 -

Fletcher Jones Audi responded

Hi Carlos! We are so thrilled to hear that we are your favorite dealership! Thank you for taking the time to leave us such a kind review. We are so glad that you have experienced such excellent service; we strive for nothing less. Please don't hesitate to reach out for any concerns or questions. We look forward to seeing you soon! Take care, Your friends and family at Fletcher Jones Audi

November 16, 2021

Bill Prince was very easy to work with...got great financing...hard to find car More

by Dcohen225
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Prince
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Nov 18, 2021 -

Fletcher Jones Audi responded

Hello! Thank you for allowing our talented team to be a part of the exciting purchase of your new vehicle! Your review means the world to us and we look forward to having you as a valued member of our Fletcher Jones family! Please feel welcome to contact us anytime! Take care, Your friends and family at Fletcher Jones Audi

November 13, 2021

Tony Prusak was great. Got me in and out with no notice on an unexpected problem which needed to be fixed before I could head out on a road trip. Everything well done, on time and at the stated price. Th More

by martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Prusak I did not work with the others listed
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Nov 15, 2021 -

Fletcher Jones Audi responded

Hello Martin! Thank you for your business and the opportunity to attend to your service needs. It was a pleasure to have you in for service and we are so pleased to know of the excellent service you experienced working with Tony Prusak. Your genuine comments are truly a gift to our team as we strive to provide the best customer service experience possible! All of us at Fletcher Jones Audi look forward to welcoming you back for all of your Audi needs. Take care, Your friends and family at Fletcher Jones Audi

November 12, 2021

Very pleasant experience, Tim is very friendly and helpful. Work was completed aon time and very thorough. More

by stevemorrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Report | Print
Nov 15, 2021 -

Fletcher Jones Audi responded

Hi Steve! Thank you for taking the time to leave us a wonderful 5-star review. Your feedback means so much to us and we could not be more pleased to hear about your recent pleasant experience with Tim. We look forward to assisting you with all of your Audi needs! Take care, Your friends and family at Fletcher Jones Audi

November 11, 2021

Great service! Excellent communication and nice people. Work was completed to satisfactory standards thanks team. More

by dave.rand
Recommend Dealer
Yes
Employees Worked With
Eric Ponce
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Nov 13, 2021 -

Fletcher Jones Audi responded

Hi Dave! Thank you for your business and 5 star review! It is wonderful to know of the excellent service you received from our team during your recent service visit! We are grateful to have you as a valued part of our Fletcher Jones family and are always here to assist you with all of your Audi needs! Take care, Your friends and family at Fletcher Jones Audi

November 09, 2021

Horrible experience, my car was there for three weeks, charged me 2K for labor for a $420 part. I brought it in with a full tank of gas and got it back empty, check engine light still on. How are they sti More

by kimbershan
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tim Mettille
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November 06, 2021

Pete at Fletcher Jones took plenty of time to help me find the right car for me. He showed me all the features of the vehicle and made sure I was completely comfortable before I left. The dealership itse More

by ekdibbin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Ojimba
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Nov 07, 2021 -

Fletcher Jones Audi responded

Hello! Thank you for allowing Pete Ojimba the privilege to assist you during your quest for a new vehicle. We are truly pleased to read about the genuine helpful and friendly manner you experienced throughout your purchase experience, and beyond thrilled to have such thoughtful recommendations! Congratulations on your purchase and welcome to our Fletcher Jones family! Take care, Your friends and family at Fletcher Jones Audi

November 06, 2021

Servando and Eric did a great job keeping me updated. The work completed was great quality. More

by pg832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Servando Lopez, Eric Ponce
Report | Print
Nov 07, 2021 -

Fletcher Jones Audi responded

Hello! Thank you for choosing Fletcher Jones Audi to attend to your service needs! Our team, especially Servando and Eric, appreciates your business and is delighted to hear you had an efficient and communicative experience. We look forward to serving you again at your next scheduled service interval! Take care, Your friends and family at Fletcher Jones Audi

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