Fletcher Chrysler Dodge Jeep RAM

I called Fletchers on a Friday morning to have them check some numbers for me on a trade-in, 2008 Jeep Wrangler Rubicon, because I was in a negative equity situation with my current vehicle, a 2007 Hyundai T some numbers for me on a trade-in, 2008 Jeep Wrangler Rubicon, because I was in a negative equity situation with my current vehicle, a 2007 Hyundai Tuscon. They called me back in the afternoon and told me they could help me get out of my vehicle and into the Jeep and be in the payment range I wanted to be in. They had the financing done and the deal was already made before I made the 3 hour trip down to see them. Ron Mills had all the information he needed to get everything taken care of before we arrived. I had talked with the Finance Manager, Keith White, and he told me he could have me done with the paperwork in less than 45 minutes. It was closer to 30 minutes and we were cleaning out our vehicle and loading up in our 2008 Jeep Wrangler Rubicon to make the 3 hour trip back home to make another appointment we had at 2:00 p.m. From the time we walked in until we were driving away, we were treated like we were important and with respect the whole time. Thank you Fletchers and I hope to be able to do business with them again!! More

I provided the rating based on the fact that once again we received ummatched client service from the folks at Fletcher....what is unmatched client service. To us that means do what you say, when you say, we received ummatched client service from the folks at Fletcher....what is unmatched client service. To us that means do what you say, when you say, for the correct price, all while being candid and forthright. More

I would like to retract my second review posted 5/28/10. I have since returned to the dealership and they have gone to great lengths to rectify the problem. I was contacted by them even before I returned t I have since returned to the dealership and they have gone to great lengths to rectify the problem. I was contacted by them even before I returned this morning. This all appears to be the result of misunderstandings/miscommunications. I would like to commend and thank the management at Fletcher Dodge for putting the customer (me) first and making sure I am a satisfied customer, which I now am. I look forward to doing business with them in the future. My one suggestion would be to make sure, beyond any doubt, that the customer is, in fact, getting what they think they are buying. We all know what the word ASSUME can mean. Thank you Fletcher Dodge for your understanding and response. More

We were looking to drive up to another dealer to look at We were looking to drive up to another dealer to look at compass. Fletcher offered to beat their best deal by $500.00. So I thought if they are will We were looking to drive up to another dealer to look at compass. Fletcher offered to beat their best deal by $500.00. So I thought if they are willing to do that then I'm willing to give them my business. I had dealt with Fletcher in the past but I had been out of state for four years so i figured things had changed at Fletcher. I WAS WRONG. They are still willing to do what ever it takes to get the job done. Anyone would be greatly benefitted by giving these guys a chance. More

Good deal and Brad worked hard to get me a good deal. Would have liked to have had a little longer warranty on the truck as the dealer was 60 miles from my home. Found the service department was happy to Would have liked to have had a little longer warranty on the truck as the dealer was 60 miles from my home. Found the service department was happy to work with the customers. Will buy again from Fletcher. More