
Fletcher Chrysler Dodge Jeep RAM
Franklin, IN
By Type
715 Reviews of Fletcher Chrysler Dodge Jeep RAM
Great Job! It was a quick and easy process leasing our Jeep. So grateful to the staff for helping us in this process. Would highly recommend to anyone. It was a quick and easy process leasing our Jeep. So grateful to the staff for helping us in this process. Would highly recommend to anyone. More
Disappointed to Elated...Gotta Love Fletcher I knew I wanted a Jeep and I went to lots of dealers. Out of the first 5 I went to, 4 of them wouldn't help me. I must not look like I have money ;- I knew I wanted a Jeep and I went to lots of dealers. Out of the first 5 I went to, 4 of them wouldn't help me. I must not look like I have money ;-) So I gave up and looked to the Internet where anonymity makes all buyers equal. I found 2 Renegades that I was interested in; one at Fletcher and one online. I sent a chat message and Anna took care of me right away. I work ALOT so coming down for multiple trips wasn't an option. They helped me do everything remotely. I just had to show up with my check and drive away with my new ride. I love my Jeep Renegade. I love it even more that I wasn't pressured, had great communication and got a good deal. I even got my picture taken in the Slingshot and we talked sports! The showroom has amazing older model cars. Thanks to Anna, Brad and Chuck for all your help! More
James is Miracle Worker I’ve came here expecting getting some type of used car with High Milage because of my credit. After speaking with James he assured me I can get the ca I’ve came here expecting getting some type of used car with High Milage because of my credit. After speaking with James he assured me I can get the car I wanted and I walked out with a 2018 Dodge Journey! I cannot thank him enough! More
Great There all were very helpful and nice and easy to deal with even I decided not buy a truck then I broke down just minutes after leaving the dealer ship There all were very helpful and nice and easy to deal with even I decided not buy a truck then I broke down just minutes after leaving the dealer ship they came and picked me up and brought me back to dealership? and helped buy my new truck thank you Fletcher for helping me with my new truck More
POOR MANAGEMENT I left my current employer in sales and was hired for a sales position at Fletcher with a start date on Jan 10th after completing background check and I left my current employer in sales and was hired for a sales position at Fletcher with a start date on Jan 10th after completing background check and drug test and well then I was called from James Romine saying that they couldn’t hire me because of a few extra points I had on my license for insurance coverage until I get that taking care of. So I get that taking care of the next day and I inform James it was fixed and I have no points after talking to the license branch and he said he would call me on Jan 22nd once he was back from vacation. Ok??? So I wait and wait then call I call him on the 22nd and he say I will call you back to get you started. I passed up many opportunities because I had this job lined up and After 3 weeks of consistently calling and trying to get ahold of James I was ignored and then finally get an answer today on Feb 8th of him saying he can’t get an answer back and he was sorry. Can you believe how unprofessional and inconsiderate these people are. After leaving my previous employer I have no job and on the search again. I wouldn’t recommend anyone to work there. Poor management period!!!!! More
Best experience I have had by far at ANY dealership! We stopped to look at a truck we saw just passing by the dealership. We were greeted by a gentleman named Dakota, SUPER nice guy! He wasn't pushy, ans We stopped to look at a truck we saw just passing by the dealership. We were greeted by a gentleman named Dakota, SUPER nice guy! He wasn't pushy, answered all of our questions, and was very kind! We test drove the vehicle, had our trade appraised...when we were negotiating the trade in price for our vehicle they seemed to be very eager to try and come close to what we wanted out of our car (I believe James was the gentleman we worked with on numbers). James was very polite and helpful! Needless to say we found out that Dakota had only worked at this dealership for 2 weeks!!!! We received better service from Dakota and James than we have ever received from any salesman EVER! We could tell Dakota was learning, but he kept a calm attitude through the whole ordeal. Very impressed with these individuals and they are the reason we will continue to use fletcher in the future! More
good people great service no hassle I had a great experience buying my 2016 Ram today. Dick was very helpful dealer. He knew all the answers to my questions. You could tell he had experi I had a great experience buying my 2016 Ram today. Dick was very helpful dealer. He knew all the answers to my questions. You could tell he had experience and knew how to please a customer. More
Excellent service Thank you to Sarah Oudin for reaching out to us regarding a lease special on Chrysler Pacificas. We got a great deal and she has always been very pro Thank you to Sarah Oudin for reaching out to us regarding a lease special on Chrysler Pacificas. We got a great deal and she has always been very professional. Will Baxter, in finance, was very efficient and timely in finalizing our deal. More
They want the best for you! I wasn't planning on trading my GMC Acadia last week. Then I hit some black ice causing some front end damage. I called the dealership right after a I wasn't planning on trading my GMC Acadia last week. Then I hit some black ice causing some front end damage. I called the dealership right after and they said to bring my car into the collision center and they'd get me set up in something to drive. Since Dick Giles knew I would want another GMC Acadia when I did trade, he put me in a 2016 to test drive for a few days. I fell in love with the new car. So as the insurance and collision center did their best for my banged up vehicle, Dick worked his magic to get the new Acadia in my price range. I trust Dick to have my best interest in mind and he did! I could very easily have gone to a GMC dealer to get a GMC vehicle, but I wanted to work with Fletcher Chrysler. Thanks everyone! My family loves the new ride! More
I got my new Jeep Renegade and love it! I had two older cars that were both not in the best shape and needed something reliable to drive my family around in. I always look at the Fletcher de I had two older cars that were both not in the best shape and needed something reliable to drive my family around in. I always look at the Fletcher dealership in Franklin, IN because my extended family and parents always seem to have good luck there. I did as well! The staff was super nice and accommodating. I test drove the Jeep Compass and Jeep Renegade, and I was sold! I was able to trade in my two older cars and get my beautiful new ride. Everything went very smooth and I was able to ride home in style! More