Fletcher Chrysler Dodge Jeep RAM
Franklin, IN
By Type
705 Reviews of Fletcher Chrysler Dodge Jeep RAM
You don't see this very often anymore! Its almost a lost art! I am grateful to Dick Giles and the Fletcher team. It is so refreshing to partner with someone that still shakes hands, makes Its almost a lost art! I am grateful to Dick Giles and the Fletcher team. It is so refreshing to partner with someone that still shakes hands, makes eye contact and doesn't try to B.S their way through a deal. Dick rolled up his sleeves and go to work to give a honest and more than fair deal on the new 2025 that we purchased. Dick, you are a man of your word and you are greatly appreciated. Thank you sir! More
Matt, Jason, James, and Rich are a rockstar team! They negotiated a great trade-in deal for us to move from a commercial vehicle no longer needed for our business fleet to get us into a Jeep Gladiato They negotiated a great trade-in deal for us to move from a commercial vehicle no longer needed for our business fleet to get us into a Jeep Gladiator. To say they went above and beyond is an understatement. This is our third purchase with Fletcher and we will definitely be back. More
I found the staff to be extremely friendly and professional. Isaac and Anthony were great to work with and we were able to complete a deal. I would recommend these guys and this dealership to ev professional. Isaac and Anthony were great to work with and we were able to complete a deal. I would recommend these guys and this dealership to everybody. More
Purchased a new Jeep Grand Cherokee. Process was smooth and professional. Negotiations on finance rates were challenging and not as favorable as expected. Process was smooth and professional. Negotiations on finance rates were challenging and not as favorable as expected. More
I found a RAM truck online at this dealership, at a very good price. I sent them an inquiry, and they responded saying the truck was on the lot and available. The online ad stated the vehicle had only 63 mi good price. I sent them an inquiry, and they responded saying the truck was on the lot and available. The online ad stated the vehicle had only 63 miles. I scheduled an appointment the next morning to view the vehicle and speak to a sales person. I received several confirmation texts before, and even during, the drive to the dealership. When I got there the vehicle was not on the lot. The dealership owner had the vehicle as a demo, and was in KY. "No problem" they have another similar vehicle on the lot. Pretty obvious bait and switch tactic from my perspective. The sales manager, James Romine, obviously has little, to no, ethics. After writing an offer sheet he attempted to hike the price by $4,000. All the information is on their website as I type this. The truck still shows having 63 miles and no mention of a demo. The website also shows the vehicle "final price" of $71,695 but its actually $67,695. Go to Edmunds and it lists the vehicle as a "final price" of $67,995. To say the least my conversation with Mr. Romine did not go well. Avoid this place like the plague unless you want to be the victim of unethical practices, and extremely lousy customer service. More
Isaac was the best salesman that we have ever dealt with. He was able to get us the exact Durango that we wanted within 24 hours from a different state. He was able to get us the exact Durango that we wanted within 24 hours from a different state. More