724 Reviews of Flemington BMW - Service Center
Nobody beats BMW service! How good is Flemington BMW? So good that we drive from Brooklyn to service our car there. We purchased the car at Flemington and will buy all future B How good is Flemington BMW? So good that we drive from Brooklyn to service our car there. We purchased the car at Flemington and will buy all future BMW's there. The staff is outstanding - efficient, friendly and very service oriented. It's always a pleasure to come. Thank you for making this process so easy. More
Excellent customer service! We have always experienced great customer service, and this time with Dana was no exception! After years of stress regarding car purchases, maintenan We have always experienced great customer service, and this time with Dana was no exception! After years of stress regarding car purchases, maintenance, etc, I am so grateful for a dealership who always goes over-and-above providing service with integrity for me and my family. Thanks Dana and team! More
Professional & Helpful I have been considering a new car for over a year (having owned a Jeep Liberty since 2003). The new Jeeps received negative reviews and most other SU I have been considering a new car for over a year (having owned a Jeep Liberty since 2003). The new Jeeps received negative reviews and most other SUVs I have looked at have not excited me much until I decided to check out the BMW X series. My neighbor has an X-3 which I liked, but thought it a bit too large for my needs or taste. At the dealership, I discovered the X-1...a perfect looking fit to what I imagined I would like. My wonderful salesman, Jayson Tornberg took me out for a test drive and in a matter of minutes I was sold! He skillfully guided me through the detail selection process to be sure I had every feature that was meaningful to me added to my list. I chose the premium and luxury packages and chose my color: Chestnut Bronze (though I now call it my chocolate fudge car). As it was a custom choice, I had 6-7 weeks to dream about it's arrival from Germany. The big day came at last, and I can honestly say there was no hint of disappointment with my new treasure! I have had 2 BMWs in the past, and I will testify that this one is certainly on top of the heap. I am definitely one very happy and satisfied customer and wish to thank all the folks at Flemington BMW for their guidance and help making this dream come true! More
Impressive and Prompt I recently visited Flemington BMW for Service and was impressed by the Professional and Prompt service I got from Michael Riccardi Jr. who is very kno I recently visited Flemington BMW for Service and was impressed by the Professional and Prompt service I got from Michael Riccardi Jr. who is very knowledgeable and helpful. More
Extraordinary Support to Help Us with a Special Purchase My wife and I have been avid BMW owners since 1990 when we bought our first E30 325. Then...kids, sports, schools, colleges and the commitments that a My wife and I have been avid BMW owners since 1990 when we bought our first E30 325. Then...kids, sports, schools, colleges and the commitments that all that life can bring. We have always wanted an M3. We visited Flemington BMW last Fall after a brief call with Tom Terrill. He let us drive a new M3. Great car, but he could see that we were not comfortable with the balance of every day driveability and performance. So, he introduced us to the 340 and 440 models. After a second test drive and many emails, we settled on a list of options for the 440i that brought it close to the M3/4 feel, but with the every day comfort we had grown to appreciate. Then, the long winter wait while the car was built to our specifications. The car arrived. We couldn't be happier. Tom helped us through the selection, optioning and the various finance options that allowed us to get back to the early joy we had with our first sporting BMW. When we picked up the car, several of the sales staff asked us about the options we chose. They commented that we had built a real BMW! Two Door, Manual Transmission - Rear Drive, Track Handling Package and the Performance-Sound Kit. We did add the heated leather seats because...well...we like those too! Our experience with Tom Terrill and Flemington BMW was excellent. The dealership worked with us in the most professional and patient way. This was a big purchase for us. There was no pressure, but there was a great deal of support to make the process a real pleasure. Thank You Tom! Brian and Debra Hoffman More
Joe Murray Experience Just wanted to write and let you know my wife and I just had an outstanding experience with Joe Murray at your dealership. He was of immense help i Just wanted to write and let you know my wife and I just had an outstanding experience with Joe Murray at your dealership. He was of immense help in getting our car set up and explaining all the features and options available. Joe saved us hours of poring over the manual trying to figure things out. To be honest, while the manual contains everything you need, it is not well organized. For example, my key was deprogrammed (operator error). The manual explains all the features that can be programmed, but is really not clear on how to reset the key settings. Joe took care of all that and was very patient with our obtuse questions. On top of that he showed us a lot of things we would never have known about or had the patience to figure out such as how to program all the dashboard presets in a highly configurable & useful fashion. In any event, to reiterate, it was a highly informative and worthwhile experience. Based on Joe's performance we strongly recommend the BMW Genius program to all new BMW owners. More
Great Job Took my 528i in for service. What a great experiance I had. They performed every repair and more. It is hard to find that kind of service today. Thank Took my 528i in for service. What a great experiance I had. They performed every repair and more. It is hard to find that kind of service today. Thank you More
Smooth Routine Service Just a while-you-wait routine oil and filter service along with replacement of the cabin air filter, wiper blades and a handbrake adjustment. I was se Just a while-you-wait routine oil and filter service along with replacement of the cabin air filter, wiper blades and a handbrake adjustment. I was seen immediately upon arrival by Dana Claxton who could not have been more accommodating and helpful. The car was promised in 90 minutes; it was ready to go in just over an hour. Perfect! More
A well run dealership I have acquired five cars thus far from this dealership. On all accounts I rate this dealership as excellent. From purchase to service it is done very I have acquired five cars thus far from this dealership. On all accounts I rate this dealership as excellent. From purchase to service it is done very well. Tom Terill has sold all of them to me . He is knowledgeable and a pleasure to work with. Service is always most helpful and I was pleased to work most recently with a new service advisor , Dana who was most pleasant and helpful. More
Good experience! I had gone into this dealership to service my car. My warranty was just about up and I was considering trading it in. I met with Vince Dillon who work I had gone into this dealership to service my car. My warranty was just about up and I was considering trading it in. I met with Vince Dillon who worked up the financials for me (which were very satisfactory!). He then introduced me to Eric Christensen who worked was a great salesman. He was easy with no pressure, just pleasant and very informative. When I picked up the car, he took his time going over the features and offered to give me another "lesson" when the plates arrive. All in all, this was a very simple purchase and everything went extremely smoothly. More