730 Reviews of Flemington BMW - Service Center
Excellent Service I've been dealing with Flemington BMW for the last several years and continue to be impressed by their professionalism and expertise. The sales depart I've been dealing with Flemington BMW for the last several years and continue to be impressed by their professionalism and expertise. The sales department starting with Vince Dillon have been extremely patient and helpful in making sure I am happy with all my choices and finding the right fit for me. My experiences with the service department have been exceptional. I had previous experience with a different BMW service department which was horrendous. Flemington has been just the opposite. From the greeting from Trini when I pull in, to the sign in and check out process at the desk, everything is done with a smile and a welcome. Most recently Dana Claxton was my service adviser and she was excellent in her communication and professionalism. More
Service Dana's professional attitude and heart felt caring honest personality speaks for itself. She definitely is a reason I will come there again and again Dana's professional attitude and heart felt caring honest personality speaks for itself. She definitely is a reason I will come there again and again. More
Excellent experience Great job all around. Dana and the service team did a great job with my vehicle, Communication was timely, honest, and thorough. I highly reco Great job all around. Dana and the service team did a great job with my vehicle, Communication was timely, honest, and thorough. I highly recommend and will be returning in the future. More
Honest Service Prior to coming into Flemington BMW, I’d had numerous issues related to service provided elsewhere. Nonetheless, Dana was very helpful in working to d Prior to coming into Flemington BMW, I’d had numerous issues related to service provided elsewhere. Nonetheless, Dana was very helpful in working to determine how best to rectify those issues. Additionally, she did a great job of leveraging warranty coverage for me that I had previously not been made aware of, saving me a good portion of money on requisite services to my 2009 328i. Overall, she was very helpful and honest throughout the process and genuinely interested in resolving my issues. More
appreciate the text messaging I received from Dana! I usually deal with Jim Hierl who is awesome, but this time I had Dana. I was equally impressed. She kept me totally informed through text messagin I usually deal with Jim Hierl who is awesome, but this time I had Dana. I was equally impressed. She kept me totally informed through text messaging and up to date pricing. She answered all my questions and if she didn't know the got back to be quickly. Has an excellent memory also. She even remembered my dogs name! More
Great service, as always, from Dana! I have had Dana as a service advisor before, and she is a great addition to the Flemington BMW service team. She is friendly, efficient, and very know I have had Dana as a service advisor before, and she is a great addition to the Flemington BMW service team. She is friendly, efficient, and very knowledgeable about car systems. She explains everything in detail, and triages problems, so that the customer has a better understanding of what needs to be done immediately, and what can wait. I also would like to make a recommendation that the service technician who performed the work be recognized, also. So I would like to say thank you to Mr. Kavanaugh. He has worked on my car before and has always done a great job. Thanks again!!!! More
Great Service Flemington BMW always makes service easy...from scheduling to picking up your car. First rate dealership....great customer service and friendly peopl Flemington BMW always makes service easy...from scheduling to picking up your car. First rate dealership....great customer service and friendly people. I would highly recommend. More
In for tire service = Great Its always a pleasure having the car serviced (and buying) at Flemington BMW Dana was informative , professional and helpful Email & Texts for upd Its always a pleasure having the car serviced (and buying) at Flemington BMW Dana was informative , professional and helpful Email & Texts for updates were great ! Thank you again More
Oil Change Dana was courteous and prompt; she called with updates when she said she would, she was thorough in her explanations of additional maintenance that wa Dana was courteous and prompt; she called with updates when she said she would, she was thorough in her explanations of additional maintenance that was uncovered during the car's inspection. She was clear in stating which ones she recommended to be addressed on this visit and which ones should be monitored moving forward. Positive experience for sure. More
Efficient, pleasant, thorough. Over many years, efficient, pleasant, thorough service has been consistent. Service needs are well explained; Jim Hierl listens carefully and asks go Over many years, efficient, pleasant, thorough service has been consistent. Service needs are well explained; Jim Hierl listens carefully and asks good questions. Overall, a really professional experience. More