Flemington BMW - Service Center

Saturday issue, no problem I was surprised on a Friday evening with an issue with my car. Without an appointment I went in on Saturday morning. They/Dana jumped through hoops I was surprised on a Friday evening with an issue with my car. Without an appointment I went in on Saturday morning. They/Dana jumped through hoops to get me a loaner and get me on my way. They weren't able to fix my car that morning but they did the next best thing. Darren More

Excellent review for Dana She is truly phenomenal Time and again. Listens carefully and address your car needs very well. Keeps you posted and works in your best interests. A j She is truly phenomenal Time and again. Listens carefully and address your car needs very well. Keeps you posted and works in your best interests. A joy to work with. Highly recommended. Everything and everyone at this dealership is just superb. Greatly appreciate your help guys. More

Another Great Service Experience Just completed two service visits within one week - one for routine maintenance and the other for a paint scratch touch up. Both were handled professi Just completed two service visits within one week - one for routine maintenance and the other for a paint scratch touch up. Both were handled professionally, the work was done in the initially stated time frame and the car was, in both cases, returned washed. My long time service adviser Dana Claxton shepherded both visits and, as usual, I was kept informed all though out the process. Seamless and painless. This in the way all service visits should be but, many times are not. Definitely not the case at Flemmington BMW. Thanks Dana! More

Exceptional Customer Service Dana Claxton always provides friendly and informed customer service. Questions get answered, phone calls get returned, useful advice is offered. I hi Dana Claxton always provides friendly and informed customer service. Questions get answered, phone calls get returned, useful advice is offered. I highly recommend asking for her to be the service rep for your next appointment. More

Excellent Service I've been dealing with Flemington BMW for the last several years and continue to be impressed by their professionalism and expertise. The sales depart I've been dealing with Flemington BMW for the last several years and continue to be impressed by their professionalism and expertise. The sales department starting with Vince Dillon have been extremely patient and helpful in making sure I am happy with all my choices and finding the right fit for me. My experiences with the service department have been exceptional. I had previous experience with a different BMW service department which was horrendous. Flemington has been just the opposite. From the greeting from Trini when I pull in, to the sign in and check out process at the desk, everything is done with a smile and a welcome. Most recently Dana Claxton was my service adviser and she was excellent in her communication and professionalism. More

Service Dana's professional attitude and heart felt caring honest personality speaks for itself. She definitely is a reason I will come there again and again Dana's professional attitude and heart felt caring honest personality speaks for itself. She definitely is a reason I will come there again and again. More

Excellent experience Great job all around. Dana and the service team did a great job with my vehicle, Communication was timely, honest, and thorough. I highly reco Great job all around. Dana and the service team did a great job with my vehicle, Communication was timely, honest, and thorough. I highly recommend and will be returning in the future. More

Honest Service Prior to coming into Flemington BMW, I’d had numerous issues related to service provided elsewhere. Nonetheless, Dana was very helpful in working to d Prior to coming into Flemington BMW, I’d had numerous issues related to service provided elsewhere. Nonetheless, Dana was very helpful in working to determine how best to rectify those issues. Additionally, she did a great job of leveraging warranty coverage for me that I had previously not been made aware of, saving me a good portion of money on requisite services to my 2009 328i. Overall, she was very helpful and honest throughout the process and genuinely interested in resolving my issues. More

Great service, as always, from Dana! I have had Dana as a service advisor before, and she is a great addition to the Flemington BMW service team. She is friendly, efficient, and very know I have had Dana as a service advisor before, and she is a great addition to the Flemington BMW service team. She is friendly, efficient, and very knowledgeable about car systems. She explains everything in detail, and triages problems, so that the customer has a better understanding of what needs to be done immediately, and what can wait. I also would like to make a recommendation that the service technician who performed the work be recognized, also. So I would like to say thank you to Mr. Kavanaugh. He has worked on my car before and has always done a great job. Thanks again!!!! More