Flemington BMW - Service Center

Sync help I’ve already complimented the dealership Now I’d like to express my satisfaction with a gentleman known as “Hez”. Hez is known as their computer ge I’ve already complimented the dealership Now I’d like to express my satisfaction with a gentleman known as “Hez”. Hez is known as their computer genius , his skill level is outstanding, his amiability extraordinary and his dedication to help unsurpassed I contacted him last week after purchasing an iPhone X . I had been unable to sync the phone . Even though it was his day off , he walked me through the multiple steps to connect my phone to my car .... all from memory He followed up with me today to be sure everything was working properly This kind of employee dedication is truly laudable . Another judo for this dealership Thank you again More

Excellent service Jim has provided excellent service over the years I have brought my BMWs to Flemington BMW. He is courteous, knowledgeable, and very easy to deal with Jim has provided excellent service over the years I have brought my BMWs to Flemington BMW. He is courteous, knowledgeable, and very easy to deal with. I always ask for him when I am dropping off my car. More

Great service - quick and easy! My service experience with Jim was excellent. He was pleasant and informative. He was able to get me in and out quickly and made the process easy. My service experience with Jim was excellent. He was pleasant and informative. He was able to get me in and out quickly and made the process easy. More

Saturday issue, no problem I was surprised on a Friday evening with an issue with my car. Without an appointment I went in on Saturday morning. They/Dana jumped through hoops I was surprised on a Friday evening with an issue with my car. Without an appointment I went in on Saturday morning. They/Dana jumped through hoops to get me a loaner and get me on my way. They weren't able to fix my car that morning but they did the next best thing. Darren More

Excellent review for Dana She is truly phenomenal Time and again. Listens carefully and address your car needs very well. Keeps you posted and works in your best interests. A j She is truly phenomenal Time and again. Listens carefully and address your car needs very well. Keeps you posted and works in your best interests. A joy to work with. Highly recommended. Everything and everyone at this dealership is just superb. Greatly appreciate your help guys. More

Another Great Service Experience Just completed two service visits within one week - one for routine maintenance and the other for a paint scratch touch up. Both were handled professi Just completed two service visits within one week - one for routine maintenance and the other for a paint scratch touch up. Both were handled professionally, the work was done in the initially stated time frame and the car was, in both cases, returned washed. My long time service adviser Dana Claxton shepherded both visits and, as usual, I was kept informed all though out the process. Seamless and painless. This in the way all service visits should be but, many times are not. Definitely not the case at Flemmington BMW. Thanks Dana! More

Exceptional Customer Service Dana Claxton always provides friendly and informed customer service. Questions get answered, phone calls get returned, useful advice is offered. I hi Dana Claxton always provides friendly and informed customer service. Questions get answered, phone calls get returned, useful advice is offered. I highly recommend asking for her to be the service rep for your next appointment. More

Excellent Service I've been dealing with Flemington BMW for the last several years and continue to be impressed by their professionalism and expertise. The sales depart I've been dealing with Flemington BMW for the last several years and continue to be impressed by their professionalism and expertise. The sales department starting with Vince Dillon have been extremely patient and helpful in making sure I am happy with all my choices and finding the right fit for me. My experiences with the service department have been exceptional. I had previous experience with a different BMW service department which was horrendous. Flemington has been just the opposite. From the greeting from Trini when I pull in, to the sign in and check out process at the desk, everything is done with a smile and a welcome. Most recently Dana Claxton was my service adviser and she was excellent in her communication and professionalism. More

Service Dana's professional attitude and heart felt caring honest personality speaks for itself. She definitely is a reason I will come there again and again Dana's professional attitude and heart felt caring honest personality speaks for itself. She definitely is a reason I will come there again and again. More

Excellent experience Great job all around. Dana and the service team did a great job with my vehicle, Communication was timely, honest, and thorough. I highly reco Great job all around. Dana and the service team did a great job with my vehicle, Communication was timely, honest, and thorough. I highly recommend and will be returning in the future. More