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Flemington BMW - Service Center

Flemington, NJ

4.9
718 Reviews

718 Reviews of Flemington BMW - Service Center

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April 29, 2020

Dana and Noha are warm, professional, effective, and helpful I spoke with Noha about service and warranties and was directed to Dana. I just got off the phone with Dana. She, once again, has been amazing in hel More

by neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noha Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Claxton Sabo
May 04, 2020 -

Flemington BMW responded

Neal - Thank you so much for not only for letting us know what a great job Dana and Noha did for you but for your continued loyalty to our team. We are so glad ot have you as part of OUR family!

April 25, 2020

Jim is the absolute best! Great communication and a pleasure to work with! I can always count on him to respond swiftly to all of my service needs. He is an asset to your service team! Thank you! More

by sbtalan
Recommend Dealer
Yes
Employees Worked With
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Flemington BMW responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

April 24, 2020

Great service! Jim is always there for us! I particularly appreciate the car pick up and drop off. This was the first time I took advantage of it. You set the standard for excellence. More

by GTDS
Recommend Dealer
Yes
Employees Worked With
Mike Riccardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Riccardi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Flemington BMW responded

GTDS - While we are not operating normally, taking care of our customers is still our first priority. We are so glad to hear that our team did such a great job helping you

April 21, 2020

Dana has been my service advisor for a few years and is top notch! Always explaining things to me in detail in a way that is understandable and very professional. She remembers me always and that goes alon More

by kakimeyer
Recommend Dealer
Yes
Employees Worked With
Dana Claxton Sabo
Apr 21, 2020 -

Flemington BMW responded

Kakimeyer - We know we are working through unusual times, but taking care of our customers will always be our top priority! Thank you so much for letting us know what a great job Dana did for you. We are proud to have her on our team.

April 21, 2020

My appt was handeled very professionally. Excellent care taken to minimize contact. Very pleased. Dana was teriffic. The service performed was done quickly. Loved the loner car. More

by Chuck
Recommend Dealer
Yes
Employees Worked With
Dana Claxton Sabo
Apr 21, 2020 -

Flemington BMW responded

Chuck - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

April 17, 2020

Friendly, receptive, and solution oriented. I did not have a positive experience at another NJ BMW dealership when I purchased my vehicle. However, I will definitely bring my business to Flemington BMW. More

by Ericdesmondlee
Recommend Dealer
Yes
Employees Worked With
Dana Claxton Sabo
Apr 21, 2020 -

Flemington BMW responded

Eric - thank you so much for trusting our team to treat you right! It is our goal for each and every visit.

April 17, 2020

Great service especially during these hard times this was the easiest service we’ve ever had and drop off and pick was quick and easy! More

by Mizz B
Recommend Dealer
Yes
Employees Worked With
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mirka Portillo
Apr 21, 2020 -

Flemington BMW responded

Mizz B - We are so glad we could do it so quickly for you!

April 16, 2020

Simply the best? Great follow up and communication during the service process. Dana is obviously personally invested in providing an exceptional customer experience. Trust my M cars to her completely. More

by mksmithjr
Recommend Dealer
Yes
Employees Worked With
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Claxton Sabo
Apr 21, 2020 -

Flemington BMW responded

We are so proud to have been your go to team all these years. Thank you for the trust and loyalty you have always extended to us.

April 09, 2020

Always great customer service, when issues arise as they will both Deb and Flemington BMW have been great to deal with and always try to make it as easy as possible More

by buyer
Recommend Dealer
Yes
Employees Worked With
Debra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Flemington BMW responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

April 03, 2020

car is back in the shop to repair the repair done on my car 4 days ago. Everything about the service experience was wonderful with the exception of the repair completed. More

by gsh1981
Recommend Dealer
No
Employees Worked With
Dana Claxton Sabo
Apr 09, 2020 -

Flemington BMW responded

At Flemington BMW, our customers' satisfaction is very important. As we explained, unfortunately the issue you are having is related to another issue your vehicle. We are so sorry you are going through this as it is as frustrating for us as it is for you. I would be happy to discuss this even further should you like. Please feel free to contact me at your convenience - Mike Riccardi, Service Manager, mriccardi@flemington.com.

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