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Flemington BMW - Service Center

Flemington, NJ

4.9
709 Reviews

709 Reviews of Flemington BMW - Service Center

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April 03, 2020

car is back in the shop to repair the repair done on my car 4 days ago. Everything about the service experience was wonderful with the exception of the repair completed. More

by gsh1981
Recommend Dealer
No
Employees Worked With
Dana Claxton Sabo
Apr 09, 2020 -

Flemington BMW responded

At Flemington BMW, our customers' satisfaction is very important. As we explained, unfortunately the issue you are having is related to another issue your vehicle. We are so sorry you are going through this as it is as frustrating for us as it is for you. I would be happy to discuss this even further should you like. Please feel free to contact me at your convenience - Mike Riccardi, Service Manager, mriccardi@flemington.com.

April 03, 2020

Excellent service and very professional and thorough. Nice facility. Clean. Good coffee. Nice receptionists. I really appreciate that they clean my car- inside and out More

by Norman Cella
Recommend Dealer
Yes
Employees Worked With
None, Dana Claxton Sabo
Apr 06, 2020 -

Flemington BMW responded

Norman - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

March 23, 2020

Excellent timing and they did good Sevice. They also spoke to us amicably. I like their work that why I go there in spite distances. More

by Durairaj.baskaran
Recommend Dealer
Yes
Employees Worked With
Dana Claxton Sabo
Mar 25, 2020 -

Flemington BMW responded

Durairaj - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

March 21, 2020

Dana was very informative and helpful. She answered questions professionally, and appreciate Dana working during a difficult time. The service tech was excellent and will definitely return. More

by Anne Beckley
Recommend Dealer
Yes
Employees Worked With
Dana Claxton Sabo
Mar 25, 2020 -

Flemington BMW responded

Anne - We are staying upon for YOU so that you can get where you need to safely and secure in the knowledge that your vehicle is in good condition. Thank you so much for letting us known what a great job Dana did for you.

March 20, 2020

Debra was super helpful & personable! She took the time y to understand what I felt was wrong and explained how & what they would do to correct it. More

by fmscally98
Recommend Dealer
Yes
Employees Worked With
Debra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Flemington BMW responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

March 19, 2020

Dana was great. She fought to get my tire covered by the insurance. She kept me informed and had great concern that I knew what was happening. More

by rhpost
Recommend Dealer
Yes
Employees Worked With
Dana Claxton Sabo
Mar 19, 2020 -

Flemington BMW responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

March 17, 2020

Dana is an asset to your organization. She is always professional, courteous and knows the business. You are lucky to have such a dedicated and knowledgeable employee. More

by Regina.Alonge
Recommend Dealer
Yes
Employees Worked With
Dana Claxton Sabo
Mar 19, 2020 -

Flemington BMW responded

Regina - We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

March 17, 2020

Excellent Experience Dana could not have been more knowledgeable and helpful in sorting out a warranty issue. Kudos to her and the service department and the mechanic who More

by jrnorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanic who worked on my car, Dana Claxton Sabo
Mar 19, 2020 -

Flemington BMW responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

March 17, 2020

Dana was very helpful and efficient and everything was done as promised in the time specified. Very pleased with the service experience. That is why I have purchased 13 cars from Flemington BMW More

by Mark Robson
Recommend Dealer
Yes
Employees Worked With
Dana Claxton Sabo
Mar 19, 2020 -

Flemington BMW responded

Mark - Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

March 16, 2020

Always reliable and professional Jim Hierl is always reliable and professional. He knows me and he knows my cars. I always feel I’m in capable hands when Jim is my service advisor. He More

by K16kid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

Flemington BMW responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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