Flemington BMW - Service Center

Very disappointed in the dealership. Car went for service and had to replace a piece that fell off... what piece should fall off a 65000 car. I had to pay for it no problem but they kept the car a week and and had to replace a piece that fell off... what piece should fall off a 65000 car. I had to pay for it no problem but they kept the car a week and when I came home and looked the tow hook cover is a different white. I called 3 different times. No return call. When I called the second time and explained what the issue was the woman simply said I don’t know if there is anything we can do about that. Let me give you a clue fix it!!! Will never recommend this dealer and will be looking at another make vehicle. Do not go to Flemington BMW they are nice until you leave with the car then they could care less. Poor customer service!!! Gave a star because I had to. Dana my advisor was off the day the car got dropped so I don’t blame her but the other woman was rude. They finally called to tell me my new price was in the mail. How unprofessional. More

I thought that the were well organized with the loaner and everything set to minimize time in the dealership. They also made certain that all car concerns were addressed and everything set to minimize time in the dealership. They also made certain that all car concerns were addressed More

My wife & I have been working with Jim for a few years now. He is our go to person at BMW. Jim is great! Very knowledgeable, friendly & knows how to get things done. now. He is our go to person at BMW. Jim is great! Very knowledgeable, friendly & knows how to get things done. More

Fast, courteous and thorough service as usual. Vehicle was done on time and returned clean inside and out. The included maintenance plans from BMW are great. was done on time and returned clean inside and out. The included maintenance plans from BMW are great. More

Flemington BMW’s excellent service team and support is why I will be buying my next car from them and why I always recommend them why I will be buying my next car from them and why I always recommend them More

As always, Dana made the BMW service experience seamless providing detailed information about the work being done to the vehicle. She is terrific to work with! providing detailed information about the work being done to the vehicle. She is terrific to work with! More

Dana was really helpful & stayed in touch to keep me updated on my car. She also showed me some features on my car that I didn’t know already. updated on my car. She also showed me some features on my car that I didn’t know already. More

Debrah and Noah were very attentive and courteous. After servicing my car, they cleaned and sanitized , which was great in these day and age. Awesome! servicing my car, they cleaned and sanitized , which was great in these day and age. Awesome! More

Awesome staff! ‘ People’ people! I would absolutely recommend them and this group of dealerships! Have purchased two great cars through them! From sales to service tops! The front desk is always wonde recommend them and this group of dealerships! Have purchased two great cars through them! From sales to service tops! The front desk is always wonderful as well! More

Dana was extremely helpful! As usuall! 😉 she's a great service professional. Takes care of all my needs and doesn't upset. I look forward to seeing her again. service professional. Takes care of all my needs and doesn't upset. I look forward to seeing her again. More