Flatirons Subaru

After having a horrible experience with another Subaru dealership where we walked out without a car, we went to Flatirons. We had heard that they were an excellent dealership and we should have gone there dealership where we walked out without a car, we went to Flatirons. We had heard that they were an excellent dealership and we should have gone there first.Our experience was good from the salesman Jeremy to the finance manager Shae. My mother is buying a Subaru next month and I have already told her where to go! Even if it is far for you to get there- please take the time and don't waste your time at another dealership like we did. Flatirons Subaru actually reflects the corporate branding of Subaru which is all about customer appreciation and understanding customer needs. More

Recently visited Flatirons Subaru with my 90 year old mother. She was in need of a new car. I spoke to my salesman Judd before we stopped in and described what we were looking for. When we arrived at mother. She was in need of a new car. I spoke to my salesman Judd before we stopped in and described what we were looking for. When we arrived at the dealership he has a couple of cars pulled up and ready for us to look at. He was very patient and polite. We took a couple of vehicles for a test drive and told him we would have to think about it and would get back with him if we chose to go with the Subaru. We never felt any pressure to have to buy that day. He was very understanding and told us if we had any questions to give him a call. Before we got home he had already sent us an email thanking us for the visit. Within a few days we had made our decision and decided to go with the Subaru. I gave Judd a call and told him which vehicle we wanted to go with and the color we were interested in. He informed us that he didn't have that particular color in stock and that he would have to see if he could get one for us. Within 30 minutes he had called us with good news and informed us that he could have the vehicle there the same day. Upon arrival Judd had the vehicle pulled up for my mother to see and took us for a final test drive to make sure everything was to our liking. After our test drive we proceeded to do paper work. The initial paperwork took a while. The finance experience was great to. We were presented with several offers for extended warranties and maintenance options, but never felt pressure to buy them. Overall I would say we had a great experience buying from Flatirons and would highly recommend them to anyone who is interested in a new Subaru More

Purchasing a car at Flatirons Subaru was very easy-- it was unlike any car-buying experience we’ve had in the past! We test-drove three vehicles and looked at several more. Bill Kidd was very friendly, k was unlike any car-buying experience we’ve had in the past! We test-drove three vehicles and looked at several more. Bill Kidd was very friendly, knowledgeable, patient and never applied any sales pressure. He helped us get exactly the car we wanted through a dealer trade. Thank you Bill and Flatirons Subaru!!! More

This dealership will only tell you what you want to hear. They won't be honest. I wanted a manual transmission, and the only one had been a demo, so it had over 400 miles on it when I bought it. The i They won't be honest. I wanted a manual transmission, and the only one had been a demo, so it had over 400 miles on it when I bought it. The inside looked like it had been a demo and they said they'd clean it up before I picked it up. They didn't, footprints on the dash board, smudges on the back seat, dust and dirt on the floor mats. A little disappointing for a "new" car. Before I paid my deposit, I asked about a free extended warranty that was being offered by another dealer - they said "We can talk about that". When I sat down to do the final paperwork and asked about the extended warranty they almost laughed and said it wasn't going to happen and the other dealership were crooks. The bluetooth is not reliable, the seat heaters are unreliable and get WAY too hot, the gas mileage was a huge disappointment, and the pickup on the highway was disappointing also. I took it into service and of course they couldn't make any of the problems happen again. When I called the store manager to disucss with them, my sales person called me back and said "Come on in, we'll take care of you". The deal was, if I was willing to take a 20% hit in 8 weeks, I could use my new car with 3000 miles as a trade in. The same trade in value that any dealership would have given me. They want to sell cars, not establish relationships. More

I came to buy my first car, a Subaru Impreza, last month here after trying another local dealership that I found slick and ready to take advantage of my car-buying ignorance. At Flatirons Subaru, I had a w here after trying another local dealership that I found slick and ready to take advantage of my car-buying ignorance. At Flatirons Subaru, I had a wonderful experience with Mark Berger. He's uniquely low-key, no-pressure, (not what I expected from salespeople going into the process of buying my first car) and works hard for his customers. I sort've knew what I wanted, but as a first-time car buyer, I was a bit nervous about the process and was hoping to find someone who could educate as well as sell me a car- Mark the perfect answer. He quoted me a lower, reasonable price, walked me through the car completely, and was very flexible about my schedule during the process. He worked super hard with the also very nice finance manager to arrange the financing that I needed to buy it. Although I've only had the car a couple hundred miles, I came back with the car after I felt the brakes were soft and the transmission was a little off. Mark arranged for Keith, a technician, to ride along with me and check out the car- after having Keith (very knowledgable and helpful) do that with me, I felt assured. Overall, just a great experience with this dealership and Mark, and I feel good about buying my first car from them. More

We have purchased 12 vehicles (new and used) from Flatirons Acura Subaru over twenty plus years from Jon Eric Ferguson. He's the best salesperson you'll ever deal with hands-down. We've become so u Flatirons Acura Subaru over twenty plus years from Jon Eric Ferguson. He's the best salesperson you'll ever deal with hands-down. We've become so used to his honesty, fairness and low key, no pressure way of doing business that when we've looked elsewhere, we are quickly turned off and we always come back. You will get a great deal, no BS, someone who cares about what's best for you and never any pressure to buy "today only" type deals. Their service department(s) are also terrific! We won't go anywhere else. If Jon Eric doesn't sell it, we are not interested. He's gotten us too spoiled! More

My experience at Flatirons Subaru and with Jon Eric Ferguson was outstanding. My needs were met better than anticipated since I was looking for a low mileage used car but was able to get a new car at s Ferguson was outstanding. My needs were met better than anticipated since I was looking for a low mileage used car but was able to get a new car at such a good price that I went with the new car. Jon Eric did a great job in getting me into this new car with his professionalism, knowledge and friendly manner. I would highly recommend Jon Eric and Flatirons Subaru for anyone in the market for a new or used car. More

I love Subaru, and have made the majority of my auto purchases at Flatirons Subaru. I have had excellent service in regards to sales, service and the paperwork process waw quick and efficient. I have purchases at Flatirons Subaru. I have had excellent service in regards to sales, service and the paperwork process waw quick and efficient. I have worked with Jon Ferguson and he has provided stellar service - so much so that for my last purchase of a 2012 Legacy Sedan, I drove from Omaha to Boulder to make the purchase, despite the fact that we have 2 Subaru dealers in the city More

Mark was honest, straightforward, and easy to work with. I bought two cars from him within a month and will go back as well as highly recommend him! I bought two cars from him within a month and will go back as well as highly recommend him! More

I was shopping for a new SUV, had two options and wanted to inspect both in person. Visited Boulder Flatirons Subaru as I wanted to see the 2012 models and to get more details from the sales person, compare to inspect both in person. Visited Boulder Flatirons Subaru as I wanted to see the 2012 models and to get more details from the sales person, compare two models, etc. My salesman was Bill Kidd who basically said that he has 3 other customers at the same time, pointed to the car so that I can look at it and walked away to the other customers. I had to find all the specs sheet myself, after checking out the cars, and still no sign of Bill I was ready to leave, the receptionist called him. When he finally showed up his attitude was, well we are busy, and this dealership sells most Subarus of the whole state of Colorado. The way I was treated was Just take the number, get in line, when I have the time, I might sell you the car. This is no way to treat the potential customers and I would never deal with him again. More