Flatirons Subaru

Great for new car sales, but absolutely horrible service department. I made an appointment and took my car in for a simple oil change, which was really just an overall terrible experience. I was there clos department. I made an appointment and took my car in for a simple oil change, which was really just an overall terrible experience. I was there close to two hours in the middle of the day on a weekday. The service advisor never called me to tell my my vehicle was ready and didn't bother to fill out the inspection form nor did he take the two minutes to even go over it. For all the money spent on the waiting room, it seems like ownership and management would spend a little more time monitoring the horrible customer service this service department gives. I am actually in the market for another vehicle, but I will go to a different Subaru dealership that actually cares about customer experience not just the appearance of the lobby. More

My experience paying a car with Kyle was smooth and easy. Kyle didn’t rush us and answered all the questions and provided recommendations to us. We loved working with Kyle and we recommend him for your futur Kyle didn’t rush us and answered all the questions and provided recommendations to us. We loved working with Kyle and we recommend him for your future car. More

My son and I had a really great experience at Flatirons Subaru. Travus Borek was a true professional from our very first interaction all the way until the end. I would highly recommend him and the Flatiron Subaru. Travus Borek was a true professional from our very first interaction all the way until the end. I would highly recommend him and the Flatirons team to anyone who is in the market for a new car. Really well done. Thank you! More

Kyle is the man. I urgently needed a new vehicle and he helped me secure my 2024 Legacy Premium in less than a business week. Flatirons Subaru has a customer for life I urgently needed a new vehicle and he helped me secure my 2024 Legacy Premium in less than a business week. Flatirons Subaru has a customer for life because of this gentleman 👏 More

Kyle was super quick and thorough with my paperwork. Whole process was very stress free and even relaxing. He basically makes car buying a easy conversation. Kerrie Bowen made the loan a breeze and Ian Whole process was very stress free and even relaxing. He basically makes car buying a easy conversation. Kerrie Bowen made the loan a breeze and Ian did the paperwork great, he explained everything very simply. Flatirons Subaru is my forever dealership! More

Worked with Mark Berger looking to get a new car as my old one was nearing the end of its life. Dealerships have always overwhelmed me, but from the moment I walked in, mark and the team worked with me wi old one was nearing the end of its life. Dealerships have always overwhelmed me, but from the moment I walked in, mark and the team worked with me without pushing the sales which was huge. Mark had such amazing communication throughout the process and got me in my dream Outback! Mark, as well as Ian, in financing helped right down to the finish to get me what I was looking for! More

Very kind, knowledgeable, good hearted salesman, that wanted to, and found, the best option for me and my family! wanted to, and found, the best option for me and my family! More

After exhausting my search for the exact Subaru I wanted (Blue or Red Outback Touring XT with Nappa Brown leather) in Oklahoma, NW Arkansas, and SW Missouri, even KCMO, I tried the Denver Metro Area, only b (Blue or Red Outback Touring XT with Nappa Brown leather) in Oklahoma, NW Arkansas, and SW Missouri, even KCMO, I tried the Denver Metro Area, only because I could get a direct flight to Denver from Tulsa. As opposed to some OK, MO, and AR dealers, who called back days later (if at all), Flatirons got right back with me. Within a few hours I had a very attractive offer price from James Wells, their ecommerce salesperson. For a long distance purchase involving a vehicle in transit, booking a flight and a hotel, it could not have gone better or smoother. Everything up front, no surprises, excellent service, friendly/professional staff at every turn, in every department. I could go on, but suffice it to say if I would have known how easy it was going to be I would not have hesitated to buy new in the first place. Great communication from the git-go to the drive off. I don't often deliver effusive praise for companies, mainly because in this day and age I seldom receive service that deserves it. These folks are the exception. I saved a bunch, too, even after adding in my travel expenses. If you are thinking of buying from out of state (or local), give Flatirons a shout. It worked out well for me. More

Shane was extremely open and transparent about the features on the various models as well as the pricing. It was easy to work with him and find a vehicle that met our needs at a fair price. I've worke features on the various models as well as the pricing. It was easy to work with him and find a vehicle that met our needs at a fair price. I've worked with other Subaru dealerships in the area and there's no comparison -- Flatirons is clearly superior. More

I had a wonderful experience purchasing a vehicle at Flatirons Subaru with the help of Kyle Hoffman. The process was stress-free and pleasant. Kyle was very thorough and knowledgeable and went above and Flatirons Subaru with the help of Kyle Hoffman. The process was stress-free and pleasant. Kyle was very thorough and knowledgeable and went above and beyond to help find me a vehicle that suited my needs. More