Flatirons Subaru

This couldn't have been easier, even during a pandemic. The dealership was able to get the exact car I wanted, and handle the transaction smoothly. The dealership was able to get the exact car I wanted, and handle the transaction smoothly. More

We just bought our Subaru last night.Mark Berger was We just bought our Subaru last night. Mark Berger was incredibly professional, polite, honest, and informative about the car. We had a pleasant exper We just bought our Subaru last night. Mark Berger was incredibly professional, polite, honest, and informative about the car. We had a pleasant experience buying a car! I highly recommend talking to Mark when you are ready for a positive car buying experience. More

Easy purchase even during pandemic In late May of 2020, I shopped online at several Denver-area dealers and got a good price in writing, in advance, on the exact 2020 Outback I was look In late May of 2020, I shopped online at several Denver-area dealers and got a good price in writing, in advance, on the exact 2020 Outback I was looking for, at Flatirons Subaru from Mark Berger. Mark is very easy to communicate with before the sale (text/email) and during the transaction at the dealership. Upon arrival at the dealership the car I'd put a deposit on over the phone was awaiting out front. This was during the coronavirus pandemic; Mark was wearing a mask as were other employees I saw, which was much appreciated. Mark invited me inside to start the paperwork; I instead requested he bring the paperwork to me outside given the pandemic. I did not need financing so that simplified things. This request I made was granted and we finished up with appropriate social distancing after I took a short solo test drive. I never went in the building. I was in and out with the new car in a little over 2 hours, including time for the car to be washed and whatever else they do back in the shop before handing over to the customer. I gave the steering wheel and controls a wipe with disinfectant towels I'd brought with me. I did not need a full sales pitch as I'd done my research online, so this experience was nearly perfect for me. The only negatives at this dealership were as follows: There's a $599. "processing/doc fee" added to their lowest price. This is however explained up front. If you ask for a price match, they may do it but will add the dealer fee. Because of issues at another dealer I won't get into here, I accepted this extra cost. Also I was told (again, upfront) I could not escape getting a car with protective film on the front end, door handles, etc. They do this to all their cars at Flatirons (apparently). This was an extra $349. It may be a useful feature, but it added to the overall cost of the car and seems overpriced for the product delivered. Finally there is a fairly obnoxious "Flatirons Subaru" sticker-logo applied to the back window of the Outback. I didn't complain about it at the dealer but it's not something I wanted on my new car. As I suspected, it was easily removed with fingernails and some Windex after I got home, as it had been recently applied. Overall I would consider buying here again, there were no "games" here except for the items I've mentioned which were disclosed beforehand. More

Amazing personalized service in Boulder / Denver area Mark Berger was a huge help in finding my new Subaru and a pleasure to work with. He was extremely responsive and fought to make sure I got the exact Mark Berger was a huge help in finding my new Subaru and a pleasure to work with. He was extremely responsive and fought to make sure I got the exact car I wanted and the very best financing and pricing possible. I would highly recommend both Flatirons Subaru and working with Mark Berger when you are looking for your next car. More

Super easy process Worked with Mark Berger to buy a Crosstrek for taking my fiancee to appointments. Had to do the car buying purchase remotely to a certain extent, sinc Worked with Mark Berger to buy a Crosstrek for taking my fiancee to appointments. Had to do the car buying purchase remotely to a certain extent, since she's immunocompromised, and she can't be around other people. Mark was super easy to work with and they let me take the paperwork home for her to sign then come back with it. Definitely weird buying a car during a pandemic but Mark made it as painless as possible. Will definitely be coming back here the next time we need a car! More

Great experience, smooth purchase Lars took great care of us and answered any questions we had. We were able to make our decision and drive our new car home within a matter of hours. Lars took great care of us and answered any questions we had. We were able to make our decision and drive our new car home within a matter of hours. Excellent service. More

New Car Purchase Lars was great to work with! We don't buy new cars very often, so research and test drive a lot. He was very accommodating, patient and with no pres Lars was great to work with! We don't buy new cars very often, so research and test drive a lot. He was very accommodating, patient and with no pressure while we were assessing various Subaru and other manufacturer options. Once we made our decision on a new Legacy, he guided us through order options, kept us informed along the way, and spent a great amount of time on the day of delivery to walk us through all the new technological features. Would highly recommend Flatirons and Lars to anyone looking to buy a new Subaru! We have also experienced great customer service at Flatirons on our first car purchased there in 2011- as well as in their service department,completing all of our service interval work there over the past 8+ years. Alex & Audrey May More

Outstanding service! Shane was awesome! Very patient and answered all our questions. A good family guy and easy going. We felt very at home with him. This is our second p Shane was awesome! Very patient and answered all our questions. A good family guy and easy going. We felt very at home with him. This is our second purchase from this dealership and we absolutely recommend it. Great inventory and good deals. Shane follow up with us after the purchase several times making sure that we were happy with our purchase. Great service! More

Mark Berger was great Mark was a pleasure to work with, I always felt he was working hard to find the best deal for me and was transparent through out the whole process. Th Mark was a pleasure to work with, I always felt he was working hard to find the best deal for me and was transparent through out the whole process. Thanks! More

Travus was extremely helpful regarding a first car purchase. He made it especially easy to understand my financing options. I would certainly recommend him and flatirons Subaru to anyone looking for a purchase. He made it especially easy to understand my financing options. I would certainly recommend him and flatirons Subaru to anyone looking for a new or used car. More