Flatirons Subaru

I had a fantastic experience with Kyle at Flatirons Subaru. Everyone I encountered was incredibly friendly and open to answering any questions I had. Kyle was very easy and fun to work with. He made th Subaru. Everyone I encountered was incredibly friendly and open to answering any questions I had. Kyle was very easy and fun to work with. He made the car buying process easy and transparent. I would definitely recommend you work with Kyle when buying from Flatiron Subaru!!! More

The staff was amazing and very friendly. Kyle offered to help right away! He was very knowledgeable and patient in answering all our questions. The overall process was a breeze! help right away! He was very knowledgeable and patient in answering all our questions. The overall process was a breeze! More

Getting work done at Flatirons Subaru is, weirdly, kind of an enjoyable experience. Staff is super friendly, the waiting area is really comfortable and sufficiently spacious for COVID times, and coffee is of an enjoyable experience. Staff is super friendly, the waiting area is really comfortable and sufficiently spacious for COVID times, and coffee is free and okay. It's welcoming that they have dedicated customer service reps to answer questions, give updates, et cetera. Most recently Moses Valdez helped me out, and he was great. More

It may sound strange to say but I actually look forward to my periodic maintenance appointments at Flatiron Subaru in Boulder as, with no exaggeration, the waiting lounge reminds me of those first class ai to my periodic maintenance appointments at Flatiron Subaru in Boulder as, with no exaggeration, the waiting lounge reminds me of those first class airport years back with that clean, inviting environment -- and the coffee! . . . . yesterday was another wonderful experience with host Cesar Valdez who was so totally thorough and professional as he carefully addressed every single matter from the perspective of my best interests as to what I did/did not need for my 2000 Outback (btw, which I've loved for 20-some years) . . . and that video technician review is jaw-droppingly informative. Just thanks for another wonderful appointment! More

This dealership provides poor customer service in their Parts/Service Department. I did give them a second chance. They were rude and I was put on hold twice. Parts/Service Department. I did give them a second chance. They were rude and I was put on hold twice. More

Kyle went above and beyond to get us the exact car we wanted even though inventory was super limited for 2020 Subaru Foresters. He made the entire experience seamless and pleasant and we absolutely love wanted even though inventory was super limited for 2020 Subaru Foresters. He made the entire experience seamless and pleasant and we absolutely love our new car! More

People often ask us why we have our Subarus (2000 Legacy and 2016 Outback) serviced at the dealership ... Flatirons Subaru. People like Alex Berger, that's why. The service department at Flatirons is supe and 2016 Outback) serviced at the dealership ... Flatirons Subaru. People like Alex Berger, that's why. The service department at Flatirons is superior in every way, starting with customer service. As a senior citizen and long-time Subaru owner, as always, I was treated with courtesy and respect, informed every step of the way, and given excellent advice. Thank you Alex. Thank you technicians. Thank you Flatirons. More

I was extremely nervous regarding purchasing a new car. I saw one that I liked online-a Forester Touring. Kyle contacted me, we set up an appointment and I had my new car within 2.5 hours. Absolutely no pres saw one that I liked online-a Forester Touring. Kyle contacted me, we set up an appointment and I had my new car within 2.5 hours. Absolutely no pressure or games. I test drove it on my own and he answered all my questions. I’ve never felt so sure about buying a new car as I did with this one. Then a few days later, he set a meeting up with Riley, who went through all the bells and whistles and different settings. I asked if I could get tinted windows and Kyle set that up, too. And got me a loaner car so I didn’t miss any time at work. I never thought I would say this about the car buying experience, but it was great! Thanks Kyle! More

We recently traded in our 2005 Outback, bought new at Flatirons, for a pre-owned 2019 Outback. When I found the car I wanted online, I contacted the dealership and was connected to Kyle, who was outstan Flatirons, for a pre-owned 2019 Outback. When I found the car I wanted online, I contacted the dealership and was connected to Kyle, who was outstanding in getting the deal done in a short amount of time. I called on Wednesday, told him I wanted it on Friday, and we drove away early Friday afternoon in our new purchase. Kyle was extremely helpful with recommendations on warranties (the windshield warranty was the best! We got a rock chip before we even arrived home.). He was personable and never pushy. I would highly recommend him as a resource. Ian, the finance manager, was also very helpful & personable. More

Kyle has made my purchasing a 2020 Outback Onyx XT a very enjoyable experience for me, an older buyer who needs, dare I say, a bit of help in understanding and managing its sophisticated features. He continu enjoyable experience for me, an older buyer who needs, dare I say, a bit of help in understanding and managing its sophisticated features. He continues to be very accessible after I bought the car and alerted me to other in-house resources offered by the dealership. Plus, he's warm and fun and gave me a good deal! I highly recommend him. More