Flatirons Subaru

Serena was super helpful, very knowledgeable and awesome to work with. I have no reservations about recommending Flatirons Subaru or Serena Pokowitz. Plus our new subie is awesome! to work with. I have no reservations about recommending Flatirons Subaru or Serena Pokowitz. Plus our new subie is awesome! More

Third time I have brought in daughters car for service and they are awesome to deal with, especially Jen. She goes above and beyond to keep us informed and the cost. Like other dealers we went to previous and they are awesome to deal with, especially Jen. She goes above and beyond to keep us informed and the cost. Like other dealers we went to previously, they did not try to tell us we need service when we could wait. More

Mark Berger was extraordinarily supportive throughout my purchase experience. He embodies the aspiration of H.E.A.R.T. (That’s: Honesty, Empathy, Appreciation, Respect, Trust:) purchase experience. He embodies the aspiration of H.E.A.R.T. (That’s: Honesty, Empathy, Appreciation, Respect, Trust:) More

Mark was very professional. Answered all of our questions before and during our visit. Mark made sure to present the vehicle in the best manner possible. He explained benefits of the additional wa questions before and during our visit. Mark made sure to present the vehicle in the best manner possible. He explained benefits of the additional warranty...which we purchased. We drove six hours to buy the car...Mark made it easy and comfortable. Best salesperson that I’ve ever dealt with... More

My salesperson, Mark Berger, was the most friendly and efficient car dealership representative I have ever dealt with. I knew my lease was ending in a couple of months, so i stopped by just to collect inf efficient car dealership representative I have ever dealt with. I knew my lease was ending in a couple of months, so i stopped by just to collect information. Within 2 hours, I drove away in my new 2021 Forester. I was delighted with Mark's friendliness and professionality. it was the first time in my life when buying/leasing a new car was actually pleasant. It was a no hassle afternoon, and I adore my new car. More

Mark Berger was terrific to work with. Friendly, efficient, and responsive. I'm very no-nonsense when it comes to buying a car, and he worked with me on my terms to get me into a Subaru Forester efficient, and responsive. I'm very no-nonsense when it comes to buying a car, and he worked with me on my terms to get me into a Subaru Forester Limited with as little fuss and wasted time as possible. Very accessible for questions and follows up with everything. In fact, everyone I spoke to during this process was been helpful and efficient, and at no time did I feel like anyone was attempting to lie to me or take advantage of me. Not like other dealerships in the area, one of whom sold me a car and then told me I would have to pay extra for the key after I'd written the check. I would happily go back to Mark Berger and Flatirons Subaru for my next vehicle purchase. More

Had a great experience! A pleasure dealing with Flatirons! Serena and the entire staff were fantastic! Without hesitation, would return in the future to purchase my next Subaru. Flatirons! Serena and the entire staff were fantastic! Without hesitation, would return in the future to purchase my next Subaru. More

Edgar Gonzalez was very helpful when I brought in my Subaru Outback for service. Thank you for your time yesterday. I appreciate your training in the service department. Subaru Outback for service. Thank you for your time yesterday. I appreciate your training in the service department. More

I made my first service appointment for my outback that I had purchased at flat irons. In addition to the oil change and general check up, I had a minor issue that needed to be repaired. I made this clear to had purchased at flat irons. In addition to the oil change and general check up, I had a minor issue that needed to be repaired. I made this clear to the agent I spoke with on the phone. She said she would make an appointment with their “Express Service”, and that “they’ll have no problem fixing your issue” in addition to doing the oil change. When I arrived two weeks later for my appointment, I was informed that my appointment was with the express service and that they could not handle anything other than oil changes. I insisted that this was why I took the time to call in to schedule an appointment and stressed that I had an additional issue with my brand new vehicle that needed to be addressed, and I reiterated that the representative confirmed that the issue with the seat would be looked at and fixed. My only option was to wait 4 to 6 hours for the car since I did not have an appointment with an actual mechanic. Of course this was unacceptable as I had planned to be there no more than two hours. So I’m stuck with having to make a separate trip from Denver to Boulder in order to have this issue with the seat fixed. This entire scenario could’ve been avoided if the agent knew what she was talking about when she scheduled my appointment with the express side of their service center rather than an actual mechanic. Very dissatisfied and this just adds to my dissatisfaction with the entire dealership. More

I had the pleasure of working with Travus Borek to purchase my car. He was knowledgeable and personable! He made the whole experience a pleasure! purchase my car. He was knowledgeable and personable! He made the whole experience a pleasure! More