Flatirons Subaru

I was in for an evaluation of several issues. I want to thank Jen Ruby for being friendly and through in getting my car serviced, questioned answered and on my way. thank Jen Ruby for being friendly and through in getting my car serviced, questioned answered and on my way. More

The dealership is clean, comfortably spaced with covid precautions in mind, and has a friendly staff. Kyle was very helpful, he's knowledgeable about all inventory and the process of reserving my vehicle. precautions in mind, and has a friendly staff. Kyle was very helpful, he's knowledgeable about all inventory and the process of reserving my vehicle. I felt ZERO pressure the entire time. I chose a 2021 Ascent I had to reserve and Kyle was great at keeping me up to date on delivery time. I would absolutely recommend working with him. More

Very pleased with the no-pressure sales experience we had at Subaru over the weekend with Mark. He's very experienced, knowledgeable and understood our needs and requirements when we walked in the door. Ever at Subaru over the weekend with Mark. He's very experienced, knowledgeable and understood our needs and requirements when we walked in the door. Everyone else in the dealership was very nice also. Would highly recommend Flatiron to anyone else looking for a pleasant car-buying experience. More

Serena is amazing and it was a pleasure working with her! She was friendly, knowledgeable, answered all of our questions, and made the entire process seamless. Kerrie in Finance was such a pleasure to work She was friendly, knowledgeable, answered all of our questions, and made the entire process seamless. Kerrie in Finance was such a pleasure to work with as well! We couldn’t have asked for a better experience. We highly recommend working with Serena and Kerrie! More

EVERY TIME I bring my vehicle into Flatirons Subaru, the staff is genuine, professional, personable, and laugh at my foolishness! Am grateful to have a trustworthy, efficient and quality dealership to be staff is genuine, professional, personable, and laugh at my foolishness! Am grateful to have a trustworthy, efficient and quality dealership to being my car in for suggested upkeep appts, AND random issues that arise! I never have felt I am being bamboozled into unnecessary services. It means a lot to trust where I bring my car! More

Luciano was extremely helpful explaining every little thing I needed to know. He was very responsive and kept me updated throughout the process. He is not only knowledgeable and talented but also made th thing I needed to know. He was very responsive and kept me updated throughout the process. He is not only knowledgeable and talented but also made the whole experience more fun! It was an absolute pleasure working with him. More

We have purchased 3 cars from Flatirons Subaru over the past 5 years and have been very happy. The most recent purchase was due to 36 week pregnant wife being rear ended in her 2020 Crosstrek at a red ligh past 5 years and have been very happy. The most recent purchase was due to 36 week pregnant wife being rear ended in her 2020 Crosstrek at a red light. Fortunately everyone involved was fine but her car was totaled. It did its job in the accident. Purchasing a car 3 weeks before having a baby and dealing with insurance/layers etc was the last thing we wanted to deal with. Kyle Hoffman went above and beyond to get us the car that we wanted in a timely manner. Kyle was incredibly thorough and had excellent communication. He made the process of getting the car as simple and quick as possible, even during a time when inventory was very low due to CoVid. We will certainly continue to purchase our vehicles from Flatirons Subaru and I hope that we have the chance to work with Kyle again! More

Awesome employessEspecially travus a sales person . Awesome employess Especially travus a sales person . Very good guy Awesome employess Especially travus a sales person . Very good guy More

After both of my daughters have been happy and proud subie owners, I joined the club. While I don't think its a law that you must own one if you live in Colorado, it sure does seem like a good idea. I r subie owners, I joined the club. While I don't think its a law that you must own one if you live in Colorado, it sure does seem like a good idea. I rode my bike to flatirons Subaru, a bit sweaty just to check out the situation. James Wells welcomed me to the dealership, asked his associate to watch my bike (who she seemed eager to help) and offered me some water and a seat at his desk. He was friendly, engaging and asked me about what I was looking for. I said, just looking around. A month later, I called him and said, let's talk about options, prices, availability, etc. BTW, James often replied to my many inquiries on his days off, from the mountains. After I apologized for bothering him on his days off, he said, "Its no bother at all I want you to have the information you need, reach out any time". Apparently, he meant it as after he walked me through all the cool functionality of my new Outback, he again offered, "Call me any time if you have any questions about your new car or anything else. I don't ever write reviews (okay, hardly ever), but James could not be a better ambassador of the Subaru brand experience....customer first, friendly experience and happiness to at this customer. BTW, I got some great tips on bike racks and trails around Boulder. Couldn't be happier with my decision and the total experience, certainly reinforced my decision. Thanks James! More

great customer service, always follow up and answer all my needs. Serena doesn’t pressure me into buying. She was very patient towards my request. my needs. Serena doesn’t pressure me into buying. She was very patient towards my request. More