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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,159 Reviews

1,159 Reviews of Flagship Motorcars of Lynnfield

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April 23, 2021

Rena is my service advisor. You couldn't ask for anyone nicer than her. Not possible. She is very knowledgeable efficient and caring. She is a tremendous asset to this dealership. As a matter of fact every More

by Sterl1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rena Elshrafi
Apr 26, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you so much for your kind words and loyal business, Denis! We're truly grateful for all of your support over the past 25 years and we'll be sure to share your wonderful feedback with Rena and the team. Thanks again and we'll see you next time here at Flagship Motorcars of Lynnfield!

April 22, 2021

Service Manager Renan Marchet is excellent and pleasure to work with. X X X C X X X X X C C C X C More

by verncoffey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Swirka
Apr 22, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for choosing Flagship Motorcars of Lynnfield, we appreciate your positive feedback!

April 22, 2021

Nate is always professional, attentive and a pleasure to work with. I’ve said what I wanted to say. Have tried 5 times to complete this survey I’ll bet many people say this survey is too demanding. Th More

by My Opinion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for taking the time to share these kind words about Nate; he will be so happy to hear them! We apologize for the length requirements of the survey - this is a DealerRater policy, not our own, and we appreciate you posting your review regardless. Thanks again.

April 22, 2021

Always greets me and checks in if there are delays. Service was complete on time and car was delivered after going through the car wash! More

by TT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Flagship Motorcars of Lynnfield responded

We are so pleased to hear we've made your service experience worthy of five stars! Thanks for choosing Flagship Motorcars of Lynnfield! See you next time!

April 22, 2021

After almost 25 years, Flagship Motors continues to maintain an exemplary level of professionalism from sales to service. Joe Davoie and Stephen Lopes work together as a team to make sure that their cl More

by aemaguire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Swirka
Apr 22, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for being a Flagship Motorcars of Lynnfield customer! We're so grateful for all of your support over the years, and we look forward to your next visit with us!

April 21, 2021

Customer service is top notch, and always treated well, and made to feel very welcome. I feel depending on which technician is assigned my vehicle determines how well it’s repaired. Not all technicians are More

by Swingwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Flagship Motorcars of Lynnfield responded

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

April 21, 2021

I love in south shore but drive all the way to Lynnfield because of Nathan, who always services my cars! He is amazing and expedites all the needs for my cars. I only go back to this dealership because serv More

by Pknst8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Flagship Motorcars of Lynnfield responded

Pknst8 - Thank you for this terrific review and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. We're so glad Nathan has been able to assist you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Flagship Motorcars of Lynnfield team

April 21, 2021

Nathan gone over and beyond his service I cannot thank him enough he is excellent I would not ask for anyone else. Thank you Nathan Eileen Shiner More

by Bellissimo.s.e
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Flagship Motorcars of Lynnfield responded

Bellissimo.s.e - Thank you for the five-star review! We're so happy to hear that Nathan and our service department were able to assist you. Nathan is a real asset to our team and we know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! - Flagship Motorcars of Lynnfield team

April 21, 2021

excellent, reliable, courteous I cannot thank Nathan enough for the time and help that he has given me on both my car and daughters car. More

by Bellissimo.s.e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Flagship Motorcars of Lynnfield responded

We are so happy our Flagship Motorcars of Lynnfield team earned your five stars. Thanks!!

April 21, 2021

This dealership employees are friendly, accommodating and knowledgeable. They always care about customer' safety in the car first, suggest preventive measures and maintenance to avoid problems on the road. T More

by Igor K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Flagship Motorcars of Lynnfield responded

Igor K - Thank you, for this terrific review and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. We're so glad Nathan has been able to assist you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. - Flagship Motorcars of Lynnfield team

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