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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,187 Reviews

1,187 Reviews of Flagship Motorcars of Lynnfield

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June 02, 2021

Excellent response fast informative to my text and ease of scheduling appoint to my convenience. Service rep was very professional. On service day everything was done right on time More

by haroldfreedman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for reviewing Flagship Motorcars of Lynnfield! It was so kind of you to share your experience, Harold!

June 01, 2021

Excellent service, they always go the extra distance. Professional,courteous,knowledgeable. Received my service and then also got a car wash. Can’t say enough Thank you Renan More

by pmorneau72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Flagship Motorcars of Lynnfield responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! -Flagship Motorcars of Lynnfield

June 01, 2021

Nathan always gets the job done . Friendly, kind, nice, Nathan is a team player. Mr. Herb don’t lose this guy. Give him a raise. He is a key man Thank You, Mike DiOrio More

by Michaeldiorio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Jun 03, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for the five-star review! We're so glad Nathan showed you such a great time here at Flagship Motorcars of Lynnfield! We look forward to seeing you next time, Mike!

May 28, 2021

Great people! Very thoughtful and helpful! All the departments sales, service, finance work together to get you in and out quickly! Great service capacity and quality. More

by John.cascio.saugus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bresnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
Jun 02, 2021 -

Flagship Motorcars of Lynnfield responded

This is a fantastic review! Thanks from the entire team at Flagship Motorcars of Lynnfield!

May 27, 2021

Ranen was extremely helpful. Contacted tow company right away they got back to me promptly and picked up the car right on time. Service was fine quickly. Fixed the broken key fob and showed me how to use i More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
May 27, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you so much, Sue! We are so glad Ranen made this experience better and helped improve a bad situation! We appreciate you choosing Flagship Motorcars of Lynnfield! See you next time!

May 27, 2021

Excellent facility. Offers multiple options for care of Excellent facility. Offers multiple options for care of my car. Always courteous and efficient. RenanIs my assigned service manager and is always c More

by hwb534
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Flagship Motorcars of Lynnfield responded

Thanks for the five-star rating and kind words! We're glad to hear Renanis helped you enjoy your visit to our Flagship Motorcars of Lynnfield service center! We look forward to seeing you at your next appointment!

May 27, 2021

Flagship Motors has always addressed my vehicles with prompt attention! The relief from the pandemic has increased the volume of customers, otherwise the service is quick More

by Wolverton784
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Flagship Motorcars of Lynnfield responded

We couldn’t ask for a better review of Flagship Motorcars of Lynnfield, thanks so much!

May 25, 2021

Stephen was great. He offered a rental car or because I was there for five hours a car to go to lunch. The job got done I had a tv, coffee and ladies room. The noise is gone in the car and it was clean. More

by Tishcampagnoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for your wonderful review! We're happy Stephen helped make your visit so special! We appreciate you being part of our Flagship Motorcars of Lynnfield family!

May 24, 2021

Outstanding service, great communication as usual from Nathan Haugh who is outstanding. My car was in for brakes and rotors and job was completed by early afternoon More

by Robert@extax1.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Flagship Motorcars of Lynnfield responded

Thanks for the positive review! We're so glad Nathan made the experience of such an in-depth repair easier! We appreciate you coming to work with us and look forward to seeing you again! - Flagship Motorcars of Lynnfield

May 24, 2021

Per usual treated to top level service by Steve Lopes and the techs at Flagship Service. Its a pleasure working with Steve and he always keeps me informed along the way with the process and explains everythi More

by MikeBren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you so much for the awesome review and rating! We're happy to hear Steve and our team went above and beyond to provide another five-star experience! We couldn't be happier to have you as a Flagship Motorcars of Lynnfield customer!

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