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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,160 Reviews

1,160 Reviews of Flagship Motorcars of Lynnfield

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June 15, 2021

Check in and check out was smooth and fast.Time required Check in and check out was smooth and fast. Time required for the service was as promised and so were the costs Very pleased overall. More

by Juergen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Jun 16, 2021 -

Flagship Motorcars of Lynnfield responded

We’re glad we could deliver a 5-star experience, Juergen! Thanks for choosing Flagship Motorcars of Lynnfield!

June 15, 2021

Nathan was very accommodating in taking me in earlier than my appointment. I was told that my regular service would take 1.5 hours. The charges were $163 in parts and $429 in labor. I don’t mind payin More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Flagship Motorcars of Lynnfield responded

Richard, thank you for your honest feedback. We appreciate the opportunity to earn your business and always try our best to offer competitive pricing. Please don't hesitate to reach out to me directly with any questions on costs, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

June 14, 2021

Everyone at Flagship was Friendly and very efficient! Great customer service every visit. I’d recommend this dealership to all! Nathan Is a great help! More

by Chefaiell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Flagship Motorcars of Lynnfield responded

We appreciate you taking the time to leave us your review! We're glad Nathan gave you such excellent care and we'll see you next time! Thank you! - Flagship Motorcars of Lynnfield

June 13, 2021

Nathan in service is great!Great communication on Nathan in service is great! Great communication on updating what work needs to be done and when it will be completed. Very friendly and helpful. More

by Tonyravida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for your kind review and great feedback! We will share this with Nathan and our team and look forward to seeing you at your next appointment! - Flagship Motorcars of Lynnfield

June 11, 2021

Nathan is the best service advisor at this MB dealership. I have been buying Certified MB’s/BMW/Porche and he is responsive/informative and above all your best resource at the Dealership- I highly recommend More

by Robertkirk89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Flagship Motorcars of Lynnfield responded

It means so much to hear Nathan and our team gave you such excellent care! Thank you for this awesome review and rating! We'll see you at your next appointment! - Flagship Motorcars of Lynnfield

June 11, 2021

Steve is very nice person He understand of the work and give you right advice I will be back with him if I need to fix my car More

by Dkaria4352
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Flagship Motorcars of Lynnfield responded

We are so happy to hear that Steve took great care of you! He is such an asset to Flagship Motorcars of Lynnfield!

June 10, 2021

Nathan Haugh has been my service rep for several years and is always on top of his game. He treats me more like a friend than a customer and I appreciate that very much. Rich Yagjian More

by ryagjian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Flagship Motorcars of Lynnfield responded

Nathan is a valued member of our team and we're so glad they provided a five-star experience this time around for you! Thank you for the awesome review and rating, and for being part of our Flagship family! We'll see you next time, Rich!

June 09, 2021

Every time I take my car in for service I always look to speak to Renna. She is so upbeat, friendly and professional from beginning to end. She is extremely knowledgeable and answers all of my questions in More

by Mercedeschick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Jun 09, 2021 -

Flagship Motorcars of Lynnfield responded

We are so happy to hear that Renna has done such a great job for you! We love having her on the team at Flagship Motorcars of Lynnfield. Thank you for your kind words!

June 08, 2021

Always excellent customer service, from drive in to end of appointment Personnel are attentive and helpful, solicitous without being swarmy. Everyone seems to have the same work ethic More

by htalberth
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Jun 09, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for your confidence in Flagship Motorcars of Lynnfield, and for your business. We are thankful to have you as a customer!

June 06, 2021

Took my car in on June 5th 2021 for service and an inspection sticker. As always Renan is always able to answer my questions. He is extremely professional and very helpful. More

by Tinaguarracino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for the wonderful five-star rating! We're happy to hear your service visit with Renan was so great and they earned your business! See you next time! - Flagship Motorcars of Lynnfield

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