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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,160 Reviews
Call Service Center (781) 596-9700

1,160 Reviews of Flagship Motorcars of Lynnfield

Sort by
September 01, 2021

Great service! Able to fit us in last minute and solve our problem quickly! Service department was very busy however our service team was terrific More

by DJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Clickstien
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Sep 01, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for your amazing review! Our team appreciates your business! -Flagship Motorcars of Lynnfield

August 30, 2021

Excellent service Advisor Stephen Lopes took care of recall issue on my car. Promptly, courteously, and professionally. Will come back for any mercedes car service. More

by Tlcars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for visiting Stephen at Flagship Motorcars of Lynnfield for your recent recall! We look forward to seeing you next time!

August 30, 2021

Excellent service, very courteous staff! A very good experience. Leslie scheduled (and rescheduled) the appointment and Nate was my customer service representative- both were great! More

by Ldigi27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your experience working with Leslie and Nate! We look forward to seeing you next time at Flagship Motorcars of Lynnfield!

August 27, 2021

5 star service in line with the Mercedes-Benz brand. More

by Joe_doolin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you so much for the great review! Your business is much appreciated by all of us here at Flagship Motorcars of Lynnfield and we hope to see you again next time!

August 26, 2021

Stephen in the service department was very friendly and professional More

by Lisa353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2021 -

Flagship Motorcars of Lynnfield responded

Lisa, we are so happy to hear that you had such a great time at Flagship Motorcars of Lynnfield! Thank you!

August 25, 2021

Professional and courteous attention to customers. The technicians who greet you, the customer service rep, general staff are all Excellent! More

by ruthferg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
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Aug 25, 2021 -

ruthferg responded

Hi

Aug 26, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for these wonderful comments about our team here at Flagship Motorcars of Lynnfield! We're grateful for your support and look forward to seeing you again next time!

August 23, 2021

Very clean and safe all staff was wearing masks. I travel from Nh to Lynnfield for service it’s a 45 minute ride but it’s worth the trip. I could easily go to another dealership that is 20 minutes awa More

by Royalservicesllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you so much for the kind words and for continuing to travel so far to come to see us at Flagship Motorcars of Lynnfield! We're so grateful to you for choosing us as your go-to automotive resource! We look forward to seeing you again!

August 23, 2021

Everyone is friendly and very nice. The place is spotless. More

by jgrimesfa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for the kind feedback! We appreciate your business and look forward to seeing you again next time here at Flagship Motorcars of Lynnfield!

August 23, 2021

Stephen is very kind with taking card of my 1st Mercedes. He took card of all that was needed Thank you Stephen More

by mjm0820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you! We're glad Stephen could help you keep your ride running in top shape! We'll see you next time!

August 23, 2021

Excellent service & professional staff @ every level , kept you updated on progress of work being performed. More

by sgtperez56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Report | Print
Aug 24, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for trusting Flagship Motorcars of Lynnfield with your business! We appreciate your positive feedback and hope we can be of service to you again in the future!

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