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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,186 Reviews

1,186 Reviews of Flagship Motorcars of Lynnfield

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October 09, 2024

My advisor Renan known him over 10ths always attentive to my concerns and addresses in timely manner. More

by Mhbsjennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for your loyalty and kind words about Renan! We're delighted to know he's been consistently attentive during your visits at Flagship Motorcars of Lynnfield. We look forward to continuing to serve you in the future!

October 07, 2024

Renan has been my service advisor over several years & 2 cars. He is great, a thoughtful considerate guy who helps me navigate my car service with ease. Goes the extra mile. 😀 More

by Chantal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitru Marcu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Flagship Motorcars of Lynnfield responded

Chantal, we're delighted to hear that Renan has consistently provided you with excellent service at Flagship Motorcars of Lynnfield. Thank you for your continued trust and support!

October 05, 2024

The Service experience at Flagship Is amazing. From the quick and efficient drop off, the ease of getting a loaner and the fact that Nathan recognized I needed an inspection sticker and just did i More

by Hmcgotty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John who handles the loaner process has exceptional customer service skills!
Oct 07, 2024 -

Flagship Motorcars of Lynnfield responded

Gilly, we're delighted to hear that Nathan and the team at Flagship Motorcars of Lynnfield provided such a seamless service experience for you. Thank you for sharing your positive feedback!

October 04, 2024

Excellent all around customer service! Efficient and a pleasure to deal with! Waiting area clean & comfortable. More

by DF30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hannafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Krol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Mesquita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Oct 05, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Flagship Motorcars of Lynnfield provided excellent service and a comfortable experience. We appreciate your support! Safe travels!

October 04, 2024

Stephen Lopes was very attentive and pleasant. I arrived almost 30 minutes before my scheduled appointment but he waited on me right away. He also called as soon as my car was ready for pick up an More

by Mfapviana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your experience with Stephen and the team at Flagship Motorcars of Lynnfield! We're delighted to hear that everything went smoothly, from early arrival to pick-up. Your recommendation means a lot to us!

October 01, 2024

Typical excellent service, attention to detail and perfect attitude toward the customers. Only place that I bring my vehicle for service More

by Warrenzr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for the glowing review! We're delighted to hear that Flagship Motorcars of Lynnfield continues to meet your expectations with excellent service and attention to detail. We appreciate your loyalty and look forward to serving you again!

October 01, 2024

The place is most of the time busy, but people there are friendly, respectfull and helpful. Renan has been our SA for a long time there. People like him make this place unique. More

by Kris
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Flagship Motorcars of Lynnfield responded

Kris, we're delighted to hear that Renan and the team at Flagship Motorcars of Lynnfield have been providing you with exceptional service. Thanks for sharing your positive experience!

October 01, 2024

Many cars to choose from and my salesman was very knowledgeable and professional explaning many features of my new Mercedes Benz C300 4 matic More

by Gileno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Marinos
Oct 07, 2024 -

Flagship Motorcars of Lynnfield responded

Gileno, We strive to keep our customers informed and appreciate your feedback. Please reach out so we can provide you with an update. Thank you, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

September 30, 2024

Professional and fast service with a caring attitude. Reasonable cost for service provided. Attentive to my needs. More

by Dharmaqwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in parts.
Oct 01, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your experience! We're glad to hear that our team at Flagship Motorcars of Lynnfield provided professional and attentive service. We appreciate your support!

September 29, 2024

The current service quality is not as good as before. Put a little water on car to pretend the car is washed, but not washed at all. The reflection mirror was in a good position before, but move to down, More

by John.jiang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell Caruso-Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Flagship Motorcars of Lynnfield responded

John, I'm sorry to hear about your recent experience. We strive for consistent quality and it sounds like we fell short this time. Please reach out so we can address these issues directly. Thank you, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

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