Flagship Motorcars of Lynnfield

Service request was handled quickly and courteously. I have been pleased with the entire staff and facilities since purchasing my car at Flagship in 2008 and my annual ‘smart’ service visits. have been pleased with the entire staff and facilities since purchasing my car at Flagship in 2008 and my annual ‘smart’ service visits. More

Received excellent service from Flagship Motor of Lynnfield. I would recommend Flagship Motorcars to my friends and family. Lynnfield. I would recommend Flagship Motorcars to my friends and family. More

There are always people willing to help me solve any issues with my car. Nathan is always working to best help me with getting my car in excellent conditions and offers me options that fit my schedule t issues with my car. Nathan is always working to best help me with getting my car in excellent conditions and offers me options that fit my schedule to bring the car and get it fix. Paul who is the GM is always available to talk to costumers. What a great team of people. Best place to buy and service my car. More

Renan Marchet always exceeds my expectations. He advises me on the issues that must be addressed and what can wait until my next service visit. me on the issues that must be addressed and what can wait until my next service visit. More

Renan was very knowledgeable, professional, transparent, responsive and patient. I brought my MB GLE in for B service and was provided a loaner so that I was able to still get to work. Renan provided me an responsive and patient. I brought my MB GLE in for B service and was provided a loaner so that I was able to still get to work. Renan provided me an estimate for service along with his recommendation w/explanation for a brake flush, which I decided to do. He respected my request to be contacted if anything of significance came up during the service and text me early enough in the day so that I had the option to have additional recommended repair performed. He also emailed me an auto status report and upon request he immediately broke out the labor and parts costs. He answered any questions I had and took the time to walk me to my vehicle so I could better understand the recommended repair (why recommended and level of urgency). I appreciated that he did not talk down to me and was never pushy. Renan is an effective communicator and I will be requesting to work with him for future services at this location. More

Excellent service adviser.No appointment but engine Excellent service adviser. No appointment but engine light on. Steve explained the possible causes but cautioned they had limited technicians (Sat). Excellent service adviser. No appointment but engine light on. Steve explained the possible causes but cautioned they had limited technicians (Sat). They ran some tests and determined the cause. Total time 1 hour👍👍👍 More

Flagship motor cars is the best Mercedez Benz dealership in the Boston area. They service department is Perfect. Especially if you are working with Nathan. in the Boston area. They service department is Perfect. Especially if you are working with Nathan. More

Stephen was a pleasure to deal with, he's a keeper. Grateful for his good advice. Grateful for his good advice. More

Nathan was very helpful when I had to have my car towed to the dealership due to a nail in the tire. to the dealership due to a nail in the tire. More

He does good job washed my car perfect Thank you and the consultant done a good service consultant done a good service More