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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,160 Reviews

1,160 Reviews of Flagship Motorcars of Lynnfield

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October 26, 2021

Nathan is very professional and helpful,Great customer service maybe the best dealer in this area thanks More

by Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ibe Ogwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
Oct 27, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you so much for the kind words! It was a pleasure having you visit us here at Flagship Motorcars of Lynnfield and we're thrilled to hear that Nathan delivered such excellent service. Thanks again for your business and please don't hesitate to reach out if there's anything else we can do for you!

October 25, 2021

They were Very accommodating and pleasant to work with. I would highly recommended this dealership. More

by Njveglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for the kind review! It means a lot to hear that we earned your recommendation and we hope to see you again next time here at Flagship Motorcars of Lynnfield!

October 25, 2021

Every time I go to Flagship in Lynnfield they are absolutely wonderful! Whatever I need is always fixed and addressed. They have a great customer service! More

by Onehappywoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Flagship Motorcars of Lynnfield responded

We're so happy the Flagship Motorcars of Lynnfield team has earned your business and provided five-star care to you! Thank you for being a customer!

October 25, 2021

The Service team Helped me in a jam 10 minutes before closing! Very accommodating & great attitude. More

by jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

jackie responded

Thank you!!!

Oct 26, 2021 -

Flagship Motorcars of Lynnfield responded

We're so happy the Flagship Motorcars of Lynnfield team could help you out, Jackie! Thank you for taking the time to leave us your kind five-star review!

October 24, 2021

Great service and employees in all aspects of the dealership. I recommend the dealership highly More

by Leslie.cushing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Flagship Motorcars of Lynnfield responded

It's so great to hear, Leslie! Thank you for coming to Flagship Motorcars of Lynnfield!

October 22, 2021

Great service! Steve was so helpful! He explained what needed to get done and not! Took care of everything and got my car done fast More

by Rockangela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Flagship Motorcars of Lynnfield responded

This is what we like to hear! See you next time at Flagship Motorcars of Lynnfield!

October 21, 2021

Nathan Haugh has always been excellent with answering my questions regarding service, up-dates me regularly on the service process and is very courteous. I can’t say enough about Mike Daly, he still reme More

by Carolebrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
Oct 22, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for taking the time to share these wonderful comments about our team - we'll make sure to pass them along to both Nathan & Mike. Your business is greatly appreciated by all of us here at Flagship Motorcars of Lynnfield and we look forward to seeing you at your next visit. Take care!

October 20, 2021

My experience with Renna was not a good one. She let me wait 1hr 55 mins before I asked for the repair estimate and same when the repair was completed. I had to call again for an update around 6pm. More

by ljsagail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Oct 21, 2021 -

Flagship Motorcars of Lynnfield responded

At this time we have staggered staffing hours, as well as longer than usual waiting times due to less staff. We apologize for any inconvenience this may have caused. I understand that you had a less-than-positive experience and I'd like to apologize to you for that. As a Herb Chambers dealership we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. If there is anything I can do for you please do not hesitate to let me know, and please reach out at your earliest convenience. Thank you, Paul McDaniels - General Manager pmcdaniels@herbchambers.com

October 20, 2021

Nathan was excellent. Tremendous customer service. I will certainly be back. I strongly recommend Flagship Motors. More

by gneagle24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for your 5-stars! We're so happy that Nathan and our team worked hard during your recent service! See you next time at Flagship Motorcars of Lynnfield!

October 19, 2021

Service was great. Personable, efficient. Identified the problem and took care it. Gave me confidence. More

by BethM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Flagship Motorcars of Lynnfield responded

We appreciate your wonderful review! Thanks for trusting Flagship Motorcars of Lynnfield with your business and please don't hesitate to reach out if we can be of assistance again in the future!

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