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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,207 Reviews

1,207 Reviews of Flagship Motorcars of Lynnfield

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December 09, 2021

Renan and team are always helpful, courteous and prompt, and the whole crew does a great job with service and the ease of a loaner when needed. Thank you all! More

by Sean Kane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Flagship Motorcars of Lynnfield responded

Hi Sean, thank you for your 5-stars! We're so happy that Renan worked hard during your recent appointment! We appreciate your review, and look forward to seeing you next time at Flagship Motorcars of Lynnfield!

December 09, 2021

Always a pleasure working with the wonderful staff at flagship motorcars I recommend this dealership to all of my friends More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
Dec 10, 2021 -

Flagship Motorcars of Lynnfield responded

John, we are so proud to hear that you had such a great time working with our team at Flagship Motorcars of Lynnfield! Thank you.

Dec 10, 2021 -

John responded

Alfred Aloise was very helpful to my wife this week making sure her car was prepared for the winter thank you very much Alfred

December 08, 2021

Taking my Benz for maintenance at flagship is a pleasure. Alfred Aloise is very helpful, knowledgeable and accommodating. Alfred does not “upsell” me with unnecessary services and fully explains precisely wh More

by joanie25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Aloisi
Dec 10, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you! We're happy to hear the Flagship Motorcars of Lynnfield team helped make this a five-star service visit! We'll be sure to let Alfred know they've made this a great experience! We look forward to seeing you next time!

Dec 10, 2021 -

joanie25 responded

I was excited to discover that Alfred had returned to Flagship. He is terrific at reducing or eliminating stress associated with these maintenance appointments. Alfred is a gem. Thanks, Joan Kitsis

December 07, 2021

Nathan is a great service rep. He gets it done quickly and as painless as possible More

by Nomtg2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for your review! We're happy that Nathan worked his magic during your recent visit! See you next time at Flagship Motorcars of Lynnfield!

December 07, 2021

Can’t say enough good about Flagship Lynnfield and most importantly Renna’s professionalism. Class act experience every time. Keep up the good work. Thanks, Frank More

by Fscalli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Dec 09, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for your review! We're so happy that Renna and our team earned your 5-stars! See you next time at Flagship Motorcars of Lynnfield!

December 07, 2021

Had to get my first scheduled service work performed. Scheduled visit online with no problems. Showed up early was attended to rapidly and car was returned to me clean and in good shape More

by Vppanzini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Flagship Motorcars of Lynnfield responded

This is what we like to hear! Thank you for trusting our team with your service needs! -Flagship Motorcars of Lynnfield

December 04, 2021

Great service the problem that I was having with my automobile was found and corrected More

by Biggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
Dec 07, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for your review, Biggie! See you next time at Flagship Motorcars of Lynnfield!

December 04, 2021

Any & every time I bring my car into the dealership I have been given prompt excellent service even for things as minor as review how something works. More

by renric2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Dec 07, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for trusting the Flagship Motorcars of Lynnfield team with your vehicle's service needs! We're glad to hear our team continues to deliver excellent service and we look forward to seeing you at your next visit!

December 03, 2021

Nathan call me and I felt like he was very knowledgeable and honest discussing my options for my repairs and my budget. More

by Carlosinboston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Flagship Motorcars of Lynnfield responded

Thanks for taking the time to share this feedback - Nathan will be really happy to hear it! Your business is greatly appreciated by all of us here at Flagship Motorcars of Lynnfield and we hope we can be of service to you again in the future!

November 30, 2021

As always great service, fast and efficient. We have been doing business at this dealership because of the service dept. More

by Ken R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ioannidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Flagship Motorcars of Lynnfield responded

It means so much to us that you feel confident coming to the Flagship Motorcars of Lynnfield team for your routine maintenance! Thank you for being a customer, Ken!

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