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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,161 Reviews

1,161 Reviews of Flagship Motorcars of Lynnfield

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December 11, 2021

Renna has upmost respect and service for her customer by phone and also in person thank you renna for your upmost and well appreciated customer service More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
Dec 14, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for the wonderful feedback, Anthony! Renna is a truly valued asset to our team and we'll be sure to pass along your kind comments to her. Thanks for being a Flagship Motorcars of Lynnfield customer and we'll see you next time!

December 11, 2021

Had another great experience at flagship motors after bringing my car I for a few minor services . Thanks Renna for your help . The service department is top notch even starting when you pull in the driv More

by MikeBren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Arena, Renna Elshrafi
Dec 13, 2021 -

Flagship Motorcars of Lynnfield responded

It's our pleasure to serve you! Thank you for being a Flagship Motorcars of Lynnfield customer and also for taking the time to share these kind comments about our team. We're grateful for your support and look forward to seeing you at your next visit!

December 10, 2021

Never had a surprise problem always courteous received vehicle when I was told it would be ready my service associate was very good and knowledgeable More

by Bostonjrz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Flagship Motorcars of Lynnfield responded

We're so happy our team could help! Thank you for the awesome review! – Flagship Motorcars of Lynnfield

December 10, 2021

This dealership successfully resolved my sound system issue. I like that they kept me notified of the process throughout and informed me of any delays. I also like that they give out loaner vehicles as I More

by arthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Dec 10, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for the excellent feedback, Arthur! We're so glad you came to visit us here at Flagship Motorcars of Lynnfield and we hope we can be of service to you again in the future. Take care!

December 09, 2021

Renan and team are always helpful, courteous and prompt, and the whole crew does a great job with service and the ease of a loaner when needed. Thank you all! More

by Sean Kane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Flagship Motorcars of Lynnfield responded

Hi Sean, thank you for your 5-stars! We're so happy that Renan worked hard during your recent appointment! We appreciate your review, and look forward to seeing you next time at Flagship Motorcars of Lynnfield!

December 09, 2021

Always a pleasure working with the wonderful staff at flagship motorcars I recommend this dealership to all of my friends More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
Dec 10, 2021 -

Flagship Motorcars of Lynnfield responded

John, we are so proud to hear that you had such a great time working with our team at Flagship Motorcars of Lynnfield! Thank you.

Dec 10, 2021 -

John responded

Alfred Aloise was very helpful to my wife this week making sure her car was prepared for the winter thank you very much Alfred

December 08, 2021

Taking my Benz for maintenance at flagship is a pleasure. Alfred Aloise is very helpful, knowledgeable and accommodating. Alfred does not “upsell” me with unnecessary services and fully explains precisely wh More

by joanie25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Aloisi
Dec 10, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you! We're happy to hear the Flagship Motorcars of Lynnfield team helped make this a five-star service visit! We'll be sure to let Alfred know they've made this a great experience! We look forward to seeing you next time!

Dec 10, 2021 -

joanie25 responded

I was excited to discover that Alfred had returned to Flagship. He is terrific at reducing or eliminating stress associated with these maintenance appointments. Alfred is a gem. Thanks, Joan Kitsis

December 07, 2021

Had to get my first scheduled service work performed. Scheduled visit online with no problems. Showed up early was attended to rapidly and car was returned to me clean and in good shape More

by Vppanzini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Flagship Motorcars of Lynnfield responded

This is what we like to hear! Thank you for trusting our team with your service needs! -Flagship Motorcars of Lynnfield

December 07, 2021

Nathan is a great service rep. He gets it done quickly and as painless as possible More

by Nomtg2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for your review! We're happy that Nathan worked his magic during your recent visit! See you next time at Flagship Motorcars of Lynnfield!

December 07, 2021

Can’t say enough good about Flagship Lynnfield and most importantly Renna’s professionalism. Class act experience every time. Keep up the good work. Thanks, Frank More

by Fscalli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Dec 09, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for your review! We're so happy that Renna and our team earned your 5-stars! See you next time at Flagship Motorcars of Lynnfield!

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