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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,161 Reviews

1,161 Reviews of Flagship Motorcars of Lynnfield

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December 23, 2021

Was easy to schedule and had abundant loaner vehicles that didn’t force me to push my service date out. Communication was good while my vehicle was in for service. Took a day longer than I expected but w More

by jason.novack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Dec 27, 2021 -

Flagship Motorcars of Lynnfield responded

Hello, Jason! Thank you for coming to Flagship Motorcars of Lynnfield for your service needs. We're glad that the loaner served as a convenient option and that your advisor could provide you with an honest assessment. We are here for you if you have any questions!

December 22, 2021

My Service experience was amazing. Very efficient and kept me updated throughout the entire process. Renan was great to work with! More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you so much, Stephanie! We appreciate you coming to visit us here at Flagship Motorcars of Lynnfield and hope we can be of service to you again in the future!

December 21, 2021

It’s always a pleasure working with Renna and the service department at flagship. Just received my 20k service and couldn’t be happier. More

by wmroderick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Dec 22, 2021 -

Flagship Motorcars of Lynnfield responded

This is great news! Thank you for coming to see Renna and our service team! - Flagship Motorcars of Lynnfield

December 19, 2021

Renna was great. Kept me informed throughout the day. Always great service at Herb Chambers. More

by John F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
Dec 20, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for being a Flagship Motorcars of Lynnfield customer, John! We appreciate your kind words and look forward to seeing you at your next visit!

December 17, 2021

Renan delivers professional service and is very reliable. You could say that he goes the extra mile. Very helpful. More

by lpfortin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Dec 17, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for the kind review! We're glad Renan continues to earn your business and we look forward to your next visit with us here at Flagship Motorcars of Lynnfield!

December 17, 2021

Nathan always delivers excellent customer service and meet his own high standard on our latest visit. More

by Robert Ciociola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Flagship Motorcars of Lynnfield responded

Nathan and our team will be so glad to hear they've made this a five-star experience for you! Thank you for coming to Flagship Motorcars of Lynnfield, Robert!

December 16, 2021

Reliably prompt, courteous and professional. Excellant status communication from Renan. Everyone at Flagship is helpful. More

by jlgreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Flagship Motorcars of Lynnfield responded

We're so happy to hear our team provided such excellent care! Thanks for coming to Flagship Motorcars of Lynnfield!

December 16, 2021

Always complete repair / service in time.Good sitting / Always complete repair / service in time. Good sitting / waiting area. Easy to get rental car if needed More

by Igor K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Flagship Motorcars of Lynnfield responded

It's so great to hear, Igor! Thank you for coming to see the Flagship Motorcars of Lynnfield team!

December 16, 2021

As usual all very excellent. - all work done timely ahead of schedule, very courteous and friendly, and exceedingly professional. More

by rjmckennajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daly SUPERB !!!!!!, Renna Elshrafi
Dec 17, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for being a Flagship Motorcars of Lynnfield customer! We appreciate your wonderful feedback and look forward to your next visit!

December 15, 2021

Nathan is the best! Always on top of everything! Customer service is always top notch at flagship More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Flagship Motorcars of Lynnfield responded

We're glad to hear that Nathan and the Flagship Motorcars of Lynnfield team have provided you with a five-star experience, Michael! Thank you for taking the time to leave us your review!

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