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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,162 Reviews

1,162 Reviews of Flagship Motorcars of Lynnfield

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September 23, 2024

Very professional Know the cars and maintenance specs Quick and efficient service with a smile More

by lspetrovick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Flagship Motorcars of Lynnfield responded

Hi l S Petrovick! Thank you for leaving us this five-star review and the kind words about our service team at Flagship Motorcars of Lynnfield! We'll see you next time!

September 21, 2024

Dealership is very on point and clean, very respectful. Always, hear on the customer needs and they get to the point. More

by forcefitathletics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for the positive feedback! We're glad to hear that our team at Flagship Motorcars of Lynnfield met your expectations and provided a respectful, efficient experience. We appreciate your support!

September 20, 2024

My service advisor Renan makes servicing my car a less stressful process when things needs to be done. Friendly and professional. More

by Ekittiphane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your rating. We appreciate your business and look forward to sharing this with Renan. We look forward to seeing you again at Flagship Motorcars of Lynnfield!

September 12, 2024

The staff is very knowledgeable and did exactly what was requested. The loaner car was provided and returned without any problems. My rating is a (5) star experience. More

by GLK350W4Rated#1-2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Flagship Motorcars of Lynnfield responded

We're delighted to hear that our knowledgeable staff and seamless loaner car process made your experience at Flagship Motorcars of Lynnfield a five-star one. Thanks for the great review!

September 11, 2024

Always pleased with the service explanation the employees are very courteous, and the work is John correctly More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Flagship Motorcars of Lynnfield responded

Marie, we're delighted to hear that you consistently receive courteous service and clear explanations at Flagship Motorcars of Lynnfield. Thanks for sharing your positive experience!

September 10, 2024

Always very attentive Renan goes out of his way to take care of my needs More

by Stephendgoodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Flagship Motorcars of Lynnfield responded

Stephen, thank you for trusting Renan & the Flagship Motorcars of Lynnfield team with your vehicle's service needs! We appreciate your kind review and look forward to seeing you next time!

September 10, 2024

Poor service experience. I was there for an A service on a car that has less than 10,000 miles. I was told “realistically” I should expect the service to take 1.5 hours, so I More

by SS1234
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Lopes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Flagship Motorcars of Lynnfield responded

We apologize for the delay and lack of communication during your recent service visit. This is not the level of service we strive to provide and we have reviewed what you shared with our team. We hope you will consider reaching out to me directly, so we can discuss what went wrong. We hope to regain your confidence. Thank you, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

September 07, 2024

Great service by Nathan…. Routine oil check…but Nathan noticed that I need the inspection sticker done…very attentive and polite! More

by hmartins8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Flagship Motorcars of Lynnfield responded

Hi Martin, thank you for sharing your experience! We're glad Nathan provided attentive and polite service during your visit to Flagship Motorcars of Lynnfield. We appreciate the feedback and look forward to serving you again!

September 05, 2024

Nathan is the beat service advisor. He and Flagship Autocars helped me out when i had a major problem with my car. They pointed out a recall and got my car tight into service. I ju More

by whatachief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Flagship Motorcars of Lynnfield responded

We're delighted to hear that Nathan and the Flagship Motorcars of Lynnfield team were able to assist you. Thank you for being a loyal customer and choosing us for your fourth vehicle purchase. We'll see you next time!

August 24, 2024

Steven is extremely attentive and polite. He resolved my issue quickly and professionally. I have dealt with him on two occasions and each time i left the dealership pleased More

by deltatyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Flagship Motorcars of Lynnfield responded

We're delighted to hear that Steven provided attentive and professional service during your visits to Flagship Motorcars of Lynnfield. Thank you for sharing your positive experiences with us! Safe travels!

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