1,162 Reviews of Flagship Motorcars of Lynnfield
Very professional Know the cars and maintenance specs Quick and efficient service with a smile specs Quick and efficient service with a smile More
Dealership is very on point and clean, very respectful. Always, hear on the customer needs and they get to the point. Always, hear on the customer needs and they get to the point. More
My service advisor Renan makes servicing my car a less stressful process when things needs to be done. Friendly and professional. stressful process when things needs to be done. Friendly and professional. More
The staff is very knowledgeable and did exactly what was requested. The loaner car was provided and returned without any problems. My rating is a (5) star experience. requested. The loaner car was provided and returned without any problems. My rating is a (5) star experience. More
Always pleased with the service explanation the employees are very courteous, and the work is John correctly are very courteous, and the work is John correctly More
Always very attentive Renan goes out of his way to take care of my needs care of my needs More
Poor service experience. I was there for an A service on a car that has less than 10,000 miles. I was told “realistically” I should expect the service to take 1.5 hours, so I I was there for an A service on a car that has less than 10,000 miles. I was told “realistically” I should expect the service to take 1.5 hours, so I decided to wait. I was there 3.5 hours, even though no extra work was done. I know from the MB app that it was an hour before my car was taken in for service, and at least 45 minutes after the service was completed before it was returned to me. At no point did anyone communicate with me about the delay, or explain it. I also had a bad sales experience at this dealership. It is unlike the other MB dealers I have used in other states. Very disappointing. More
Great service by Nathan…. Routine oil check…but Nathan noticed that I need the inspection sticker done…very attentive and polite! Routine oil check…but Nathan noticed that I need the inspection sticker done…very attentive and polite! More
Nathan is the beat service advisor. He and Flagship Autocars helped me out when i had a major problem with my car. They pointed out a recall and got my car tight into service. I ju He and Flagship Autocars helped me out when i had a major problem with my car. They pointed out a recall and got my car tight into service. I just purchased my 4th car from Flagship and am happy. More
Steven is extremely attentive and polite. He resolved my issue quickly and professionally. I have dealt with him on two occasions and each time i left the dealership pleased He resolved my issue quickly and professionally. I have dealt with him on two occasions and each time i left the dealership pleased More