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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,162 Reviews

1,162 Reviews of Flagship Motorcars of Lynnfield

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February 23, 2022

Great service getting my brakes/fluids replaced. I love that this dealership gives loaner vehicles, has good communication, and always returns the car cleaner than when I bring it in! More

by arthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Feb 24, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for trusting the Flagship Motorcars of Lynnfield team with your vehicle's service needs! We appreciate your fabulous feedback and look forward to your next visit!

February 23, 2022

The service department was absolutely excellent. Made it extremely convenient and easy plus sufficient and prompt. More

by egravalese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Lisa Papagno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for visiting us here at Flagship Motorcars of Lynnfield! We appreciate your kind review and hope to see you again next time!

February 19, 2022

Great service and great people would highly recommend this dealership ! Best service available..Best wishes More

by bhorrigan8144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Flagship Motorcars of Lynnfield responded

It's great to hear we've made your service experience great! Thank you for coming to Flagship Motorcars of Lynnfield!

February 19, 2022

From the moment I pull into the bay for my service appointment, it is a pleasure to be treated so kindly. The attendants are friendly and efficient and Service Advisor Renan is extremely professional More

by janetroach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Flagship Motorcars of Lynnfield responded

We're happy our service team could make the experience great! Thank you for letting Renan and Flagship Motorcars of Lynnfield care for your vehicle! We'll see you next time!

February 17, 2022

Friendly, efficient, prompt, knowledgeable. Nathan kept me informed throughout the day. Very easy and accommodating pick up and return. Same staff tear after year who know and appreciate their More

by Bbeckerlegge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you so much for taking the time to share these kind comments about our team! We're truly honored to have you as a Flagship Motorcars of Lynnfield customer and look forward to your next visit!

February 11, 2022

Nathan was excellent but the broken button was not fixed. It was replaced and the tech never checked to see if it worked More

by Fcampatelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for reaching out. I'm sorry to hear the button was not fixed. Please feel free to contact me directly so that we can work to resolve this issue for you. Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

February 10, 2022

I have purchased several cars from them over the years, as well as using them for service. Without exception, they have been thorough, professional and accommodating. My advisor, Nathan Haugh, has provid More

by gcabbott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Flagship Motorcars of Lynnfield responded

It means so much to hear that our team has earned your business all these years! We value you as a customer and look forward to seeing you at your next service visit! Thank you! - Flagship Motorcars of Lynnfield

February 08, 2022

Nathan in the service department from Flagship Motorcars of Lynnfield is the best. Very professional and efficient. Has always taken care of me and my car for the past 13 years. Very impressed. Thank you Na More

by Lola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Flagship Motorcars of Lynnfield responded

Our team will be so glad to hear they've made this a great experience for you! Thank you for coming to see Nathan at Flagship Motorcars of Lynnfield, Lola!

February 03, 2022

Renna is wonderful, a true pleasure for taking care of my vehicle and me at my most recent car service. More

by Ernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Feb 04, 2022 -

Flagship Motorcars of Lynnfield responded

Hi Ernie, thank you for your 5-stars! We look forward to seeing you next time at Flagship Motorcars of Lynnfield!

February 02, 2022

Top notch service team does a great job every time! They are prompt and efficient, and always return a clean car! More

by Alex Wiberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hannafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
Feb 03, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for your confidence in the Flagship Motorcars of Lynnfield team, Alex! We appreciate your support and look forward to your next visit!

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