Flagship Motorcars of Lynnfield

The service is always of high quality and the service consultant Nathan is fantastic. I typically work with him when my vehicle is in for service because I know that everything will be handled in a profe consultant Nathan is fantastic. I typically work with him when my vehicle is in for service because I know that everything will be handled in a professional manner. More

The service is top notch. Very attentive and prompt. I highly recommend Renna in Service and Julia Lisa as a sales person Very attentive and prompt. I highly recommend Renna in Service and Julia Lisa as a sales person More

Excellent experience all around. Especially helpful was Nathan’s service advice, courteous style and, overall customer centric approach. It’s reassuring to see the same people in the Especially helpful was Nathan’s service advice, courteous style and, overall customer centric approach. It’s reassuring to see the same people in the service department each time I visit Flagship making it an easy choice for repeat service. More

Welcomed by Service advisor Steven, advised me of what to expect for time etc. had me wait in the waiting room one hour for oil change and lube. I thought there would be some kind of sales pitch for other it expect for time etc. had me wait in the waiting room one hour for oil change and lube. I thought there would be some kind of sales pitch for other items. Nothing of the kind. Had paper work ready signed off came out and found my car washed and vacuumed. Great first experience at Flagship. More

Service department Always responsive to my needs. Appointments easy to make online . Wait times typically not long . Appointments easy to make online . Wait times typically not long . More

Rena the representative was friendly and took care of my problem with speed and was very profu problem with speed and was very profu More

We have been with flagship for many years and always have had great experiences! Nathan in service has always been my go to guy and always very attentive and very helpful ! Flagship is very lucky to have him had great experiences! Nathan in service has always been my go to guy and always very attentive and very helpful ! Flagship is very lucky to have him ! Today was another great experience 👍 More

Customer service Excellant My Representative R. Marchet Throughly explains assessment with the Mechanics findings Waiting area comfortable In my situation offered a courtesy car Marchet Throughly explains assessment with the Mechanics findings Waiting area comfortable In my situation offered a courtesy car More

Nathan and the dealership team made the whole process of servicing my car from drop off; discussing service needed, to the car loaner process communication on service progress to drop off and finalizing the servicing my car from drop off; discussing service needed, to the car loaner process communication on service progress to drop off and finalizing the whole service process… which was seamless and and quick. Will be back again to service my Mercedes Benz. Thank you! Joe More

Good communication during my service, and accurate labor costs and the end of it. Good service costs and the end of it. Good service More