Flagship Motorcars of Lynnfield

Nathan Haugh, is and always has been, extremely professional, courteous, knowledgeable, communicative and does an exceptional job each time. professional, courteous, knowledgeable, communicative and does an exceptional job each time. More

Service Advisor explained type of service and related cost and time required. Car was returned within estimated service time, so were the charges. Service Advisor provided additional thorough information cost and time required. Car was returned within estimated service time, so were the charges. Service Advisor provided additional thorough information about possible future service needs, i.e. brakes, etc. More

Excellent service. Alfred was extremely knowledgeable and professional. The service was extremely accommodating. I went in for an inspection sticker. I mentioned I was Alfred was extremely knowledgeable and professional. The service was extremely accommodating. I went in for an inspection sticker. I mentioned I was going to make an appt. for service. Alfred said they could do it today while I was there. Flagship Motorcars of Lynnfield has such a pleasant atmosphere. Everyone is very cordial and friendly. More

Great service professional work, fast constantly in touch throughout the process reasonable priced very thorough throughout the process reasonable priced very thorough More

I have dealt with Renan for years with any service needs. He is very knowledgeable about my car and extremely thorough in explaining what is needed. The dealership is very accommodating when I need a loaner He is very knowledgeable about my car and extremely thorough in explaining what is needed. The dealership is very accommodating when I need a loaner car or a ride. I highly recommend Flagship motorcars of Lynnfield. More

Stephen Lopes in the Service department was an absolute pleasure to work with. When I called the service department he was very accommodating and even reserved a loaner car for me on a short notice. Not on pleasure to work with. When I called the service department he was very accommodating and even reserved a loaner car for me on a short notice. Not only did he address my Service B and transmission request that had to be done, he also ensured that the technicians carefully reviewed my car for other issues. An RF spring issue was a little loose, in which he fixed without question and billed it under my CPO warranty. He was courteous and nothing short of fantastic. After a long relationship with other Mercedes Dealerships in the area, I will 100% be only going to this Mercedes dealership in the future. More

Awesome customer service … made transaction perfect ! !! Steve was a pleasure to talk with .. woukd go back anytime for anything… very nice !! Steve was a pleasure to talk with .. woukd go back anytime for anything… very nice More

Service rep was knowledgeable and helpful answering several questions. I was satisfied with the service several questions. I was satisfied with the service More

Flagship Motorcars of Lynnfield is in a league of their own! The entire staff is customer oriented, efficient and knowledgeable. Nathan Haugh in the service department never disappoints, he understands the own! The entire staff is customer oriented, efficient and knowledgeable. Nathan Haugh in the service department never disappoints, he understands the importance of customer expectations and values their time! Given my location I certainly have the option of going to another Mercedes dealership, but in my opinion Flagship Motorcars does an excellent job, why would I go anywhere else? More

I bought my C300 at herb chambers of Natick but didn’t want to drive that far so went to flagship knowing that being a Herb Chambers dealership as well I would be treated well. I was not disappointed, gre want to drive that far so went to flagship knowing that being a Herb Chambers dealership as well I would be treated well. I was not disappointed, great service and people . More