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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,162 Reviews

1,162 Reviews of Flagship Motorcars of Lynnfield

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October 04, 2024

Stephen Lopes was very attentive and pleasant. I arrived almost 30 minutes before my scheduled appointment but he waited on me right away. He also called as soon as my car was ready for pick up an More

by Mfapviana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your experience with Stephen and the team at Flagship Motorcars of Lynnfield! We're delighted to hear that everything went smoothly, from early arrival to pick-up. Your recommendation means a lot to us!

October 01, 2024

Typical excellent service, attention to detail and perfect attitude toward the customers. Only place that I bring my vehicle for service More

by Warrenzr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for the glowing review! We're delighted to hear that Flagship Motorcars of Lynnfield continues to meet your expectations with excellent service and attention to detail. We appreciate your loyalty and look forward to serving you again!

October 01, 2024

The place is most of the time busy, but people there are friendly, respectfull and helpful. Renan has been our SA for a long time there. People like him make this place unique. More

by Kris
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Flagship Motorcars of Lynnfield responded

Kris, we're delighted to hear that Renan and the team at Flagship Motorcars of Lynnfield have been providing you with exceptional service. Thanks for sharing your positive experience!

October 01, 2024

Many cars to choose from and my salesman was very knowledgeable and professional explaning many features of my new Mercedes Benz C300 4 matic More

by Gileno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Marinos
Oct 07, 2024 -

Flagship Motorcars of Lynnfield responded

Gileno, We strive to keep our customers informed and appreciate your feedback. Please reach out so we can provide you with an update. Thank you, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

September 30, 2024

Professional and fast service with a caring attitude. Reasonable cost for service provided. Attentive to my needs. More

by Dharmaqwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in parts.
Oct 01, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your experience! We're glad to hear that our team at Flagship Motorcars of Lynnfield provided professional and attentive service. We appreciate your support!

September 29, 2024

The current service quality is not as good as before. Put a little water on car to pretend the car is washed, but not washed at all. The reflection mirror was in a good position before, but move to down, More

by John.jiang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell Caruso-Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Flagship Motorcars of Lynnfield responded

John, I'm sorry to hear about your recent experience. We strive for consistent quality and it sounds like we fell short this time. Please reach out so we can address these issues directly. Thank you, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

September 27, 2024

Nate Hough is an Excellent Service Representative. His assistance made the entire service visit an effortless experience. More

by carmot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Flagship Motorcars of Lynnfield responded

Carmot, we're delighted to hear that Nate made your service visit effortless at Flagship Motorcars of Lynnfield. Thanks for sharing!

September 27, 2024

My service rep Renan is a wonderful professional to work with. He is very knowledgeable with great friendly personalities. Thank you for the outstanding service!!! More

by Howie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Flagship Motorcars of Lynnfield responded

Hi Howie, we're delighted to hear that Renan provided you with outstanding service at Flagship Motorcars of Lynnfield! We look forward to serving you again! Safe travels!

September 25, 2024

My experience at Flagship Motors is always pleasant and their service is always first rate. More

by gogomp64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for trusting Flagship Motorcars of Lynnfield with your service needs! We look forward to your next visit!

September 25, 2024

Nathan in service makes it happen correctly the first time. Great person to work with. Service department in my experience is one of the best in the country. Honest and reliable. More

by pm123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Flagship Motorcars of Lynnfield responded

We're delighted to hear that Nathan and our service team at Flagship Motorcars of Lynnfield provided you with such a positive experience. Thank you for your kind words about our honest and reliable service!

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