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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,207 Reviews

1,207 Reviews of Flagship Motorcars of Lynnfield

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August 24, 2022

I've been a long time customer of the Herb Chambers franchise and purchased several Mercedes as well as other vehicles over the years. Nathan Haugh, my Service Advisor is always great to work with and More

by tpenziner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for your confidence in the Flagship Motorcars of Lynnfield team! We're so glad Nathan continues to earn your support and we look forward to seeing you at your next visit!

August 23, 2022

Great service, I showed up with a problem and it was fixed with smiles in less than an hour and a half! More

by Mbeckvold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Aug 23, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for your confidence in Flagship Motorcars of Lynnfield, and for your business. We are thankful to have you as a customer.

August 23, 2022

Service advisor Renna is outstanding… used her in the past and now request her for all services More

by Stephanie Warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Aug 24, 2022 -

Flagship Motorcars of Lynnfield responded

Thanks for the five stars, Stephanie! We're glad to hear that Renna could assist you during your visit with us here at Flagship Motorcars of Lynnfield. We hope to see you back!

August 22, 2022

Fast and pain free . Stephen is a pleasure to deal with . Makes it very easy . More

by ttracy1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Flagship Motorcars of Lynnfield responded

We appreciate you leaving us this great five-star review! We look forward to assisting you again at your next appointment! Thank you! - Flagship Motorcars of Lynnfield

August 22, 2022

Service by Nathan always exceptional Sales led by Ken the same always a pleasure to do business More

by JSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Julian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Flagship Motorcars of Lynnfield responded

Nathan and Ken are proud to have earned your five-star rating! We look forward to assisting you again in the future! Thank you! - Flagship Motorcars of Lynnfield

August 20, 2022

Flagship Service Department is a 10+. Michael the Manager is an 11+My Service Rep Alfred is an 11. 🙏 More

by Lucilefabiano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hannafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Aloise, Renna Elshrafi
Aug 22, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you, Lucile! We're happy that you had such a great visit to Flagship Motorcars of Lynnfield! We look forward to assisting you again with all your automotive needs!

August 17, 2022

Excellent service…. car picked up and returned when promised…..phone calls to keep me up to date. All service B correctly done and the car was washed and vacuumed and loo More

by Fleabag123!!!
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for rating Flagship Motorcars of Lynnfield five stars! We look forward to assisting you again the next time you need anything!

August 16, 2022

Everyone was very nice to us today and the job was done quickly. Thank you More

by Star5831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Flagship Motorcars of Lynnfield responded

Thanks for the five stars! We hope to see you back here at Flagship Motorcars of Lynnfield for all of your future automotive needs!

August 16, 2022

Renna was excellent as always. They took my car in right away and it was completed within an hour. Another perfect service experience at Flagship! More

by ptorch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Aug 17, 2022 -

Flagship Motorcars of Lynnfield responded

We're so pleased to hear that Renna made this another great service visit! Thank you for trusting Flagship Motorcars of Lynnfield with your vehicle!

August 15, 2022

After an apparent thorough service, I drove off the lot only to get a dangerously low tire pressure reading. Given this was not noticed by the service techs it certainly made me wonder how close of attenti More

by Pb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Aug 15, 2022 -

Flagship Motorcars of Lynnfield responded

Hello - thank you for taking the time to share your review. We apologize that you had this experience upon leaving our service department. Please reach out so we can set up a time to address this. I am looking forward to speaking with you. Thanks, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

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