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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,163 Reviews

1,163 Reviews of Flagship Motorcars of Lynnfield

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November 11, 2022

Flagship, and in particular, Nathan, has provided outstanding service for me on both our S class and SL class vehicles. I would most enthusiastically recommend both to other customers (and friends a More

by doe.duvets-0s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for the kind five-star review for Nathan and Flagship Motorcars of Lynnfield! We are glad that you enjoy your service visits and appreciate you trusting us with your vehicles! We'll see you next time!

November 09, 2022

Helpful and super easy to deal with. Excellent service and estimate of time it would take to do the job. More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fillipe
Nov 10, 2022 -

Flagship Motorcars of Lynnfield responded

Leslie, we're so glad to hear you had a five-star service visit! Thank you for trusting Flagship Motorcars of Lynnfield with your vehicle!

November 08, 2022

Very good service my car at the end is clean and fix the issues report More

by Jarboston53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Flagship Motorcars of Lynnfield responded

We're glad we could help take care of these concerns for you! Thank you for being a Flagship Motorcars of Lynnfield customer!

November 04, 2022

Renna was a fantastic CSR. my car wasn’t fixed but am awaiting a response directly from Mercedes. More

by Ralbal1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Nov 07, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for the review! We're happy to hear Renna provided you with excellent service and we hope you won't hesitate to reach out if we can be of further assistance. Take care and thanks again, from all of us here at Flagship Motorcars of Lynnfield!

November 04, 2022

Very responsive and worked hard to get it right the first time. They did not want to inconvenience me with having to come back. More

by mdonnad
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for taking the time to leave us a review! We hope you won't hesitate to reach out if we can be of service again in the future! - The Flagship Motorcars of Lynnfield Team

November 03, 2022

Excellent service, efficient and polite, always have been customer friendly Stephen did a great job. More

by Claire dembowski
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Nov 03, 2022 -

Flagship Motorcars of Lynnfield responded

Claire, thank you so much for taking the time to share this wonderful feedback! Stephen & the team are grateful for your support and look forward to seeing you next time here at Flagship Motorcars of Lynnfield!

November 03, 2022

Renan and car mechanic fixed my car and now drives like a brand new car.. Thank you so much to both.. Someday I will buy a new car because if the service I received.. More

by jgonza1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for trusting Renan & the Flagship Motorcars of Lynnfield team with your vehicle! We're happy to hear it's driving like new again and we look forward to assisting you with your next purchase. Take care!

November 03, 2022

Nate, our service advisor continues to deliver exceptional service. Highly recommend him to any client! The Best! More

by PJNadeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for the kind feedback! We're happy to hear Nate continues to earn your support and we look forward to your next visit here at Flagship Motorcars of Lynnfield!

November 02, 2022

Nathan was very helpful and very efficient…he answered all my questions and responded to any other concerns More

by lawood1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for the kind review! We're so glad Nathan was able to answer all your questions and we'll be sure to share this wonderful feedback with him. Take care and please don't hesitate to reach out if we can be of service again in the future! - The Flagship Motorcars of Lynnfield Team

November 01, 2022

I had a problem with my Mercedes ML 350 and I called service at flagship and was greeted by a service advisor by the name of Renan. I told him my problem and he told me to bring the car right in right a More

by fred
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your experience, Fred! We're so glad Renan was able to assist you and appreciate you trusting the Flagship Motorcars of Lynnfield team with your ML 350. Please don't hesitate to reach out if we can be of service again in the future. Take care!

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