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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,163 Reviews

1,163 Reviews of Flagship Motorcars of Lynnfield

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December 07, 2022

Everyone was very kind and helpful thank you very much . Renan was very very polite and knowledgeable More

by AmirD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Flagship Motorcars of Lynnfield responded

Thanks for the fantastic feedback! We're happy to hear Renan & the team provided you with an excellent experience and we hope to see you again next time here at Flagship Motorcars of Lynnfield!

December 07, 2022

I have been a customer of flagship for 12 years. Honest sales team. Nathan in service not only sets the bar for exceptional Mercedes service, he sets the bar for the industry. He is why I am loyal t More

by ectomasini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Estabrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDaniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for trusting Flagship Motorcars of Lynnfield with your loyal business! We're so glad Nathan continues to provide you with such wonderful service and we'll be sure to share these kind comments with him. Thanks again for your support and we'll see you at your next visit!

December 06, 2022

Professional team! Well train in the art. Treating clients with great manners and respects. Delivery on time as promised! More

by Toanbnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for the fantastic feedback! We appreciate your business and hope to see you again next time here at Flagship Motorcars of Lynnfield!

December 03, 2022

my service representative Renan, is always courteous and very responsive whenever I have a problem. More

by violinmaker14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Flagship Motorcars of Lynnfield responded

We're happy to hear Renan continues to provide you with wonderful service! Thanks for being a Flagship Motorcars of Lynnfield customer. We look forward to your next visit!

December 01, 2022

Great updates from Renna prompt work always extremely courteous and loaners are always available when promised! More

by jlgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Dec 02, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for trusting Flagship Motorcars of Lynnfield with your service needs! Renna & the team appreciate your support and look forward to seeing you next time!

November 28, 2022

Fast, courteous and prompt service even without an appointment. I have had nothing but great service here. More

by wsheehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Flagship Motorcars of Lynnfield responded

We are so proud of our team for providing five-star care to you! Thank you for taking the time to leave us your wonderful comments and rating! We look forward to seeing you again at Flagship Motorcars of Lynnfield!

November 27, 2022

My car was looked at on a Thursday, I was told it would be ready Friday, got a message Friday saying it wouldn’t be ready until Monday or Tuesday and that was the last time I heard from the dealership I More

by Lividoti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Renan Marchet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
Dec 12, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing this feedback. On behalf of our team, I sincerely apologize for the lack of communication as well as any frustration or inconvenience this experience may have caused for you. I will make sure the situation gets looked into & addressed with our team and hope you'll consider giving us a chance to provide you with better service in the future. Please don't hesitate to reach out directly if you'd like to speak with us in greater detail. Respectfully, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

November 19, 2022

We brought our GLC in for maintenance and wash and we had our ailing dog Jake in the back which we didn’t want to take out. Our advisor Renan made sure the work would be done without disturbing Jake! Always More

by london1649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for your review! We're so happy that we were able to complete the task while Jake stayed comfortably in your vehicle! We hope you'll come to visit us again! -Flagship Motorcars of Lynnfield

November 18, 2022

Always a pleasure coming to Flagship of Lynnfield! The staff are always courteous and helpful ! We purchased our fourth Mercedes at Flagship but it was the first time there and we have not regretted i More

by london1649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Merullo, Phil Saissi
Nov 21, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for trusting the Flagship Motorcars of Lynnfield team with your business! We're grateful for your support and look forward to your next visit!

November 16, 2022

Easy to make appointment. Work was requested. Good waiting area while the car was being worked in More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Flagship Motorcars of Lynnfield responded

Glad to hear you had an easy time getting your vehicle serviced at Flagship Motorcars of Lynnfield! Thank you for being a loyal customer!

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