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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,163 Reviews

1,163 Reviews of Flagship Motorcars of Lynnfield

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March 09, 2023

Very professional team. Nathan took care of the entire service, providing me with a loaner and making sure I knew exactly what needed to be done to vehicle. More

by Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Flagship Motorcars of Lynnfield responded

Hi Warren, We are so glad Nathan showed you a five-star experience! We know that ensuring the best care for your vehicle is important and we appreciate you trusting us to provide that! Thank you for being a Flagship Motorcars of Lynnfield customer!

March 08, 2023

The quality of maintenance done to my vehicle was poor. When I checked under the hood I found panels not fastened down , nothing whipped off and most of all the engine cover with the MB logo is broken an More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

I got good service and recall was taken care of - the car cleaned and washed. More

by Npjain2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Flagship Motorcars of Lynnfield responded

Thanks for taking the time to review your recent visit here at Flagship Motorcars of Lynnfield! We hope you won't hesitate to reach out if we can be of service again in the future!

March 07, 2023

Renan helped me resolve my issues quickly and without any fuss. Amazing experience with this dealership! More

by Lynnfldcustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Flagship Motorcars of Lynnfield responded

This is great to see! Thank you for coming to see Renan and our team! - Flagship Motorcars of Lynnfield

March 07, 2023

Nathan is the best. He addresses the needs of my vehicle, asap, for a scheduled service or at shorts notice. . More

by mams3
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Flagship Motorcars of Lynnfield responded

We're so glad Nathan continues to take such great care of you & your vehicle! Thanks for being a Flagship Motorcars of Lynnfield customer. We look forward to seeing you next time!

March 04, 2023

Fast and efficient service. Very professional staff. Always a pleasure to deal with and are very accomodating More

by Cathymendalka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Flagship Motorcars of Lynnfield responded

Hi Cathy, We're so glad we could help you enjoy your visit! Thank you for rating Flagship Motorcars of Lynnfield five stars!

February 28, 2023

Pleasant,knowledgeable,accommodating. Renan the service advisor is fantastic and the best to deal with. The mechanics always solve the issue with car. And to top it off the car gets washe More

by Dianesawyer9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Dianesawyer9 responded

Everything always goes so smoothly from the time you pull up and you are greeted by the gentlemen in the bay until you check out by your service advisor. Renan the service advisor is fantastic and is the best to deal with. The mechanics always solve the issue with the car. And a big thank you to the crew who cleans the car and tops the windshield fluid. Everything always goes smoothly especially when there is a loaner available. Yes the dealership is pleasant, knowledgeable and accommodating.

Mar 02, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for your kind review, Diane! We're so happy that Renan and the rest of our technicians were able to resolve your vehicle issue! We look forward to seeing you next time at Flagship Motorcars of Lynnfield!

February 26, 2023

Flagship Mercedes in Lynnfield is amazing. Excellent customer service and people. Everyone I have worked with has been very helpful and very personable. Special thanks to Renan. He has con More

by EP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Julian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Flagship Motorcars of Lynnfield responded

We strive for the best for our customers, and you've made our day with your review! Thank you for being a valued part of our Flagship Motorcars of Lynnfield family!

February 23, 2023

I have purchased 4 vehicles at Flagship. It is an outstanding place to buy and service your car. My sales person Julia and service supervisor Nathan are 2 reasons for my loyalty to Flagship. More

by noreen abati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Flagship Motorcars of Lynnfield responded

Noreen, thank you for trusting the Flagship Motorcars of Lynnfield team with your loyal business! We're so glad Julia & Nathan continue to earn your support and we'll be sure to share these kind comments with them. Take care and see you next time!

February 17, 2023

Exemplary service - as usual! Can't say enough about Nathan (Service Rep) and Flagship - they have been and continue to be outstanding! More

by phonkanen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Flagship Motorcars of Lynnfield responded

We appreciate your great feedback for Nathan and our team! We look forward to seeing you again at Flagship Motorcars of Lynnfield! Thank you!

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