Flagship Motorcars of Lynnfield

Making a service appointment was easy and it was entirely on line. I arrived early and I was happy that the process started immediately. My car was finished as promised, just over an hour. The waiti entirely on line. I arrived early and I was happy that the process started immediately. My car was finished as promised, just over an hour. The waiting area was well stocked with refreshments which I appreciated. I would have given 5 stars and I realize it is an extremely busy service department which can cause a bump in the road. I appreciate Nathan’s effort in talking with me about it. More

Stephen Lopez is an outstanding person to deal with he’s sooo helpful and care about his customers He’s a great asset to have Just wanted to say thank you Stephen sooo helpful and care about his customers He’s a great asset to have Just wanted to say thank you Stephen More

My advisor Renan known him over 10ths always attentive to my concerns and addresses in timely manner. my concerns and addresses in timely manner. More

Renan has been my service advisor over several years & 2 cars. He is great, a thoughtful considerate guy who helps me navigate my car service with ease. Goes the extra mile. 😀 cars. He is great, a thoughtful considerate guy who helps me navigate my car service with ease. Goes the extra mile. 😀 More

The Service experience at Flagship Is amazing. From the quick and efficient drop off, the ease of getting a loaner and the fact that Nathan recognized I needed an inspection sticker and just did i From the quick and efficient drop off, the ease of getting a loaner and the fact that Nathan recognized I needed an inspection sticker and just did it without asking. I actually forgot to mention it when I dropped off the car. More

Excellent all around customer service! Efficient and a pleasure to deal with! Waiting area clean & comfortable. Efficient and a pleasure to deal with! Waiting area clean & comfortable. More

Stephen Lopes was very attentive and pleasant. I arrived almost 30 minutes before my scheduled appointment but he waited on me right away. He also called as soon as my car was ready for pick up an I arrived almost 30 minutes before my scheduled appointment but he waited on me right away. He also called as soon as my car was ready for pick up and gave me a summary of the work done. I highly recommend Stephen and Flagship overall! More

Typical excellent service, attention to detail and perfect attitude toward the customers. Only place that I bring my vehicle for service perfect attitude toward the customers. Only place that I bring my vehicle for service More

The place is most of the time busy, but people there are friendly, respectfull and helpful. Renan has been our SA for a long time there. People like him make this place unique. friendly, respectfull and helpful. Renan has been our SA for a long time there. People like him make this place unique. More

Many cars to choose from and my salesman was very knowledgeable and professional explaning many features of my new Mercedes Benz C300 4 matic knowledgeable and professional explaning many features of my new Mercedes Benz C300 4 matic More