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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,163 Reviews

1,163 Reviews of Flagship Motorcars of Lynnfield

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May 30, 2023

Nathan and the entire service team at Flagship Lynnfield are truly first rate, consistently. It is nice, and important, as a customer to be recognized, appreciated, called by name, listened to, and followed More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Flagship Motorcars of Lynnfield responded

We're grateful to you for leaving Nathan and our service team such kind feedback, Paul! It means a lot to us that you found everyone empathetic, kind, and respectful. We strive to make every visit enjoyable for our customers and we're thrilled to see that we've succeeded this time for you! We look forward to making your next service appointment just as great! Thank you for choosing Flagship Motorcars of Lynnfield!

May 29, 2023

Renan helped me on Saturday, he is always very friendly and provides great customer service. Always very helpful. More

by Ever Z.
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing this fantastic feedback with us, Ever! We're happy to hear Renan continues to provide you with excellent service and we look forward to your next visit here at Flagship Motorcars of Lynnfield. Take care!

May 27, 2023

The service agent never called me or returned a call. They had the car for 4 days without even a call back to me. I had to chase every step along the way. In all the car was with the dealer for over 1 More

by philipbullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Haugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Always very pleased with the service I receive from Renan and service depart! I trust Renan's expertise and quality service! More

by Eliesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Flagship Motorcars of Lynnfield responded

Eliesa, thank you so much for trusting Renan & the Flagship Motorcars of Lynnfield team with your vehicle's service needs! We're grateful for your support and look forward to seeing you at your next visit. Take care!

May 26, 2023

Took me 30 min on the phone to talk to a person in service for an appointment. UNACCEPTABLE. More

by nnjacir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell Caruso-Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
May 26, 2023

Always do the best service and keeping me to date on what needs to be done to my sl63 More

by Bdoherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Flagship Motorcars of Lynnfield responded

It's reassuring to us to know that we've been doing our part to ensure a five-star experience! We hope to see you and your Mercedes-AMG SL 63 again! Thank you! - Flagship Motorcars of Lynnfield

May 26, 2023

Nathan and the service team was outstanding. He is always professional and friendly. The team in Lynnfield is great. More

by Edna.Prieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Flagship Motorcars of Lynnfield responded

It's wonderful to hear that Nathan and our team provided outstanding service! We're thrilled that you found their professionalism and friendliness noteworthy, and appreciate your support of Flagship Motorcars of Lynnfield. Thank you for sharing your experience!

May 24, 2023

People so friendly and doing a good job I always trust the peoples working in the Flagship Motorcars of Lynnfield More

by franksek1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your review, Frank! We're honored to have you as a customer and look forward to seeing you back at Flagship Motorcars of Lynnfield!

May 20, 2023

Nathan from service was great! He helped me right away and when I went in I had an extra problem that he also resolved ASAP. The customer service was incredible. More

by roarosmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
May 23, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for the wonderful review! We appreciate you visiting us here at Flagship Motorcars of Lynnfield and are delighted to hear about the incredible customer service you received from Nathan. Take care and please don't hesitate to reach out if we can assist you with any future automotive needs!

May 20, 2023

Good quick service without unnecessary waiting. Appointment was at 12pm and got my car back by 12:45pm. More

by VPatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Flagship Motorcars of Lynnfield responded

We're proud to read your review, and we appreciate you taking the time to share your gratifying experience at Flagship Motorcars of Lynnfield. We're glad our team provided you with efficient and prompt service without any wait time. Thanks for choosing us for your vehicle needs!

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