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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,163 Reviews

1,163 Reviews of Flagship Motorcars of Lynnfield

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June 16, 2023

EE couldn’t solve my problem. Told me he was a ‘nobody’ at the dealership and that I should probably go talk to the manager. Also told me not to use the Mercedes Connect website More

by Shop2hig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chea Kenyon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chea Kenyon
Jun 23, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for the review. I'm sorry to hear of your recent experience and will make sure this feedback gets addressed with the appropriate members of our team. I welcome the opportunity to assist you if you are still interested. Please feel free to contact me directly at your earliest convenience. Respectfully, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

June 16, 2023

Their services has always been top notch and very professional. I highly recommend this place! More

by Hien Phan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Flagship Motorcars of Lynnfield responded

We appreciate your continued support of the Flagship Motorcars of Lynnfield team, Hien! Thanks so much for your business and we'll see you next time!

June 14, 2023

Love this dealership. Stephen help me so much to take care of my car. Thank you so much for everything. More

by Deti2usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Flagship Motorcars of Lynnfield responded

We're grateful for your support! It always makes our day to hear that we've taken great care of you and your vehicle here at Flagship Motorcars of Lynnfield. We'll be sure to pass on your kind words to Stephen and the team. Safe travels!

June 10, 2023

Just had my A service at Flagship Motorcars and as usual it was efficient and thorough. Renan greeted me at the door and smoothly guided me through the process. Renan then notified me when the service was More

by Skedenet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for trusting Flagship Motorcars of Lynnfield with your vehicle's service needs! Renan & the team appreciate you taking the time to share your experience and hope to see you again in the future!

June 10, 2023

The service is as good as the cars they sell. I am happy with Flagship of Lynnfield!!! More

by Osmanabdelrahman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for the kind review! It means a lot to hear that you're happy with the service provided by our team and we look forward to seeing you again next time here at Flagship Motorcars of Lynnfield!

June 10, 2023

The service is excellent and the dealership is comfortable and attractive. Nathan is Service is outstanding. More

by sipplew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Flagship Motorcars of Lynnfield responded

We're glad Nathan and the team are earning your five-star rating! We appreciate your trust in us and look forward to your next visit! Thank you! - Flagship Motorcars of Lynnfield

June 10, 2023

Always super satisfied with the service provided by Flagship Motorcars of Lynnfield . Nathan is always friendly , professional and goes the extra mile to keep his customers updated of service issue More

by Patsy.emberley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for being a Flagship Motorcars of Lynnfield customer, Patsy! We're happy to hear Nathan & the team continue to exceed your expectations and we look forward to seeing you at your next visit. Take care!

June 07, 2023

Excellent service with outstanding customer support. Renan was very helpful in solving the issue and was able to provide me with an accurate solution More

by Pinditere
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for the wonderful review! We're so glad Renan was able to provide you with a solution for your issue and we'll be sure to let him know how much you appreciate his excellent service. Thank you for trusting Flagship Motorcars of Lynnfield with your vehicle. We hope we can be of assistance to you again in the future!

June 05, 2023

Stephen was extremely helpful when I confused by appointment with another day. He made the appointment happen for me. Even though it was my error! More

by Tracibostrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you, Traci! Stephen and the team are so happy to have made this a five-star experience for you and hope to see you for your next service visit! We look forward to seeing you again! - Flagship Motorcars of Lynnfield

June 04, 2023

Great service Stephen is the best along with the rest of his team great job! More

by Ekour711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Flagship Motorcars of Lynnfield responded

We're so glad Stephen & the Flagship Motorcars of Lynnfield team continue to earn your support! Thank you for your business and we'll see you next time!

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