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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,150 Reviews

1,150 Reviews of Flagship Motorcars of Lynnfield

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December 30, 2023

It was quick and easy! My service advisor Nathan was also easy to talk to. More

by Benz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for the five-star review and kind words about Nathan from our service team at Flagship Motorcars of Lynnfield! We'll see you next time!

December 29, 2023

Jay and Nathaniel were top notch ! Great team very professional experience. I will use them again More

by Brian rooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Mirabello
Jan 03, 2024 -

Flagship Motorcars of Lynnfield responded

Hey Brian, thank you for the 5-star rating! We're pleased that Jay and Nathaniel provided you with great and professional service during your visit. We look forward to serving you again! Have a great ride! - The Flagship Motorcars of Lynnfield Team

December 29, 2023

Nathan Haugh is very knowledgeable, friendly and helpful. He has serviced my car since I purchased it 8 years ago. More

by whct01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Flagship Motorcars of Lynnfield responded

Hi! We're glad to know that Nathan has been able to provide you with great service over the years at Flagship Motorcars of Lynnfield. Thank you for your loyalty and this wonderful review!

December 29, 2023

I had excellent service from Stephen at Flagship Motorcars of Lynnfield yesterday. He is kind, patient and knowledgeable. I commend him highly for this and my opinion is that he is a great asset to More

by Janvari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Flagship Motorcars of Lynnfield responded

Hi Janvari! It's great to know that Stephen provided excellent service and made your experience at Flagship Motorcars of Lynnfield a positive one. We appreciate the commendation!

December 28, 2023

Always outstanding service with this dealership they go out of there way to be fast and provide excellent customer service.I work with Nathan as a service representative and he is great More

by Emilyschulze208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Flagship Motorcars of Lynnfield responded

Hi Emily! We're delighted to know that Nathan and the team at Flagship Motorcars of Lynnfield have consistently provided you with outstanding service. We appreciate your feedback!

December 28, 2023

Mike H is always very professional yet personable and always make sure we are pleased with the service we receive he is the best More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hannafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Flagship Motorcars of Lynnfield responded

Hi Linda! We're so glad to know that Mike consistently provides you with top-notch service at Flagship Motorcars of Lynnfield! Thanks for your kind words and support, we appreciate it greatly!

Jan 03, 2024 -

linda responded

stephen also took very good care of us they are the best thank you all

December 25, 2023

My experience with the service department was spectacular after initially being very frustrated that my wife’s car had electrical issues even though it was brand new. Service communicated so clearly with me, More

by Mike Arsenault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The help that worked with Stephen was great
Jan 02, 2024 -

Flagship Motorcars of Lynnfield responded

Hey Mike, thank you for the 5-star rating! We're glad to know our service department at Flagship Motorcars of Lynnfield was able to turn your experience around and resolve the issue quickly. We appreciate your understanding and patience!

December 22, 2023

Always great service. Nathan is very professional and reliable. The team at Mercedes Lynnfield really take care of me and my vehicle. Todays service was very efficient and More

by LG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Flagship Motorcars of Lynnfield responded

We're glad to know that Nathan and our team at Flagship Motorcars of Lynnfield have been able to provide you with great service! It's important for us that your vehicle is well taken care of and we're honored to be able to do so. Thanks for sharing your experience, we appreciate it!

December 20, 2023

Recently I had a repair/service done at Flagship Motorcars at Lynnfield. It was a very pleasant experience with Renan’s help. He’s knowledgeable and accommodates all my concerns. The dealership is f More

by bnonaillada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Flagship Motorcars of Lynnfield responded

We're glad to know that your repair experience at Flagship Motorcars of Lynnfield was a positive one, and we appreciate the shout-out for Renan. We look forward to serving you again! Safe travels!

December 20, 2023

Flagship continues to be awesome in every way. Stephen my service writer is amazing. Explains everything. The quality of work is awesome. The timeliness is terrific. The loaners are great when nee More

by Jet Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hannafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Krol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Flagship Motorcars of Lynnfield responded

We're delighted to know that you've had such a positive experience with Stephen and the rest of our team at Flagship Motorcars of Lynnfield. We strive for quality work, timely service, and customer satisfaction! Thanks so much for your support.

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