Flagship Motorcars of Lynnfield

Jon Gomes provided outstanding service, exceeding expectations with promptness, expertise, and genuine concern for customer satisfaction. expectations with promptness, expertise, and genuine concern for customer satisfaction. More

Always exceptional service at Flagship - Nathan in particular is great - a true professional! I've had Flagship service my vehicles for years and the service has always been top notch! particular is great - a true professional! I've had Flagship service my vehicles for years and the service has always been top notch! More

Excellent service and client communication. My experiences at Flagship have always been professional and I have always felt catered to and in expert hands. My experiences at Flagship have always been professional and I have always felt catered to and in expert hands. More

As usual, my service rep Renan pleasantly and competently handled my visit occasioned by the appearance of my car’s engine light which appeared the previous day. I had walked in without an appointment beca handled my visit occasioned by the appearance of my car’s engine light which appeared the previous day. I had walked in without an appointment because l either wanted the problem remedied or assured it was ok to make an appointment for a later date. As luck would have it, my car was fixed while I waited a not unreasonable amount of time in the dealer’s spacious lounge with nearby coffee, snacks, magazines , newspapers and a tv tuned low enough to enjoy reading on my iPad. As soon as he was aware of the timing, Renan explained the problem that had been discovered and the approximate time I could expect to drive away with my car fully repaired. When the car was ready, Renan appeared with my key and the good news that all was taken care of. Renan always makes sure I am fully aware of how the car’s problem is being handled in his usual calm and patient manner. He answers all my questions and makes each visit I’ve had to the dealership’s service department as relaxing and pleasant as such a visit can be. More

Excellent service from nathan. He is absolutely the best. He makes it so easy for service He is absolutely the best. He makes it so easy for service More

I have been seeing Renan as a service advisor for years. He is always great and takes care if any issues. He is always great and takes care if any issues. More

Stephan lopes was amazing Always makes my visits smooth and greAt customer service ! Never any issues when I deal with him! smooth and greAt customer service ! Never any issues when I deal with him! More

A big thank you to Stephen for his outstanding srrvice! The process was smooth, efficient, and much appreciated. Thank you! The process was smooth, efficient, and much appreciated. Thank you! More

I’m not always comfortable when dealing with the service department. I always feel that I don’t matter to them because of the way I am talked to. There is one exception, and that person is Jonathan. He make department. I always feel that I don’t matter to them because of the way I am talked to. There is one exception, and that person is Jonathan. He makes me feel like what I say does matter, and took the time to explain issues and why my problem may have happened. Need more service reps like him. More

Excellent dealership experience personnel. Mr Stephen L.is remarkable to work with. Thank you and keep going! Mr Stephen L.is remarkable to work with. Thank you and keep going! More