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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,187 Reviews

1,187 Reviews of Flagship Motorcars of Lynnfield

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March 21, 2024

We had a major electrical problem during our visit to the Boston area. Flagship Motors squeezed us in, got us a loaner and fixed all our issues. We were treated as if we were a local customer. Could not h More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Flagship Motorcars of Lynnfield responded

Mike, we're glad to know that our team at Flagship Motorcars of Lynnfield was able to help you out during your visit. Thanks for the review and happy travels!

March 20, 2024

Great experience, Stephen was very helpful, very attentive, and very professional it was a very easy experience no hassles More

by Rmarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Flagship Motorcars of Lynnfield responded

We're glad to know Stephen provided you with a great and hassle-free experience at Flagship Motorcars of Lynnfield. Thanks for the positive feedback!

March 20, 2024

Jeff MCNALLY was courteous and professional. He made sure my service appointment went smoothly. Everyone at the dealership was helpful! More

by Catherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitru Marcu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff MCNALLY 5 stars
Mar 21, 2024 -

Flagship Motorcars of Lynnfield responded

Catherine, we're delighted to know that Jeff and our team at Flagship Motorcars of Lynnfield made your service appointment a smooth one. Thanks for the positive feedback!

March 20, 2024

Pleasant people and great service. They go the extra mile to please and exhibit professionalism More

by Dpellecchia53
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seymour
Mar 21, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for the wonderful feedback about our Flagship Motorcars of Lynnfield team! It's our privilege to serve you and we look forward to doing so again next time!

March 16, 2024

Very friendly-efficient-got my car done timely-nice area to wait for the car More

by Drsiouxm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for visiting Flagship Motorcars of Lynnfield! We appreciate your kind feedback and hope we have the opportunity to serve you again in the future!

March 14, 2024

Renan my service advisor is always pleasant and professional! I have been taking my cars to him for years! More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Flagship Motorcars of Lynnfield responded

We're so glad to know that Renan has been providing you with excellent service over the years at Flagship Motorcars of Lynnfield. We appreciate your loyalty and look forward to serving you for many more years!

March 14, 2024

Always like the service we get at this dealership. Renan has been our service provider since 2019 and has always been there to call if we need anything. More

by janewithfood
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Flagship Motorcars of Lynnfield responded

We're glad to know you've consistently enjoyed the service provided by our team here at Flagship Motorcars of Lynnfield. It's great that Renan has been a reliable point of contact for you since 2019! Thanks for sharing your experience with us.

March 12, 2024

Flagship Motoers provides excellent customer service from the moment you drive in until your car is ready. More

by philippelletier73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Flagship Motorcars of Lynnfield responded

We're delighted to know you had such a positive experience at Flagship Motorcars of Lynnfield! Thanks for highlighting our customer service. We look forward to serving you again in the future!

March 12, 2024

Renan was great. He ushered our major repair through Flagship Mercedes Lynnefield. What could have been a nightmare, a recall issue, had a happy ending. More

by AWS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Flagship Motorcars of Lynnfield responded

Hi AWS! We're glad to know that Renan and our team at Flagship Motorcars of Lynnfield were able to help you navigate through your recall issue smoothly. Thanks for trusting us with your major repair, we appreciate the positive feedback!

March 09, 2024

I can’t say enough how great it is to work with Stephan Lopes as my service advisor at Flagship Motorcars. His work is flawless. He keeps me updated, and attends to every detail. He remembers prior work on More

by Peg
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Flagship Motorcars of Lynnfield responded

Hi Peg! We're delighted to know that Stephan and our team at Flagship Motorcars of Lynnfield have been able to provide you with such a positive experience. We'll make sure your kind words reach them! Thank you for the review, we look forward to serving you again in the future.

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