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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,149 Reviews

1,149 Reviews of Flagship Motorcars of Lynnfield

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March 12, 2024

Renan was great. He ushered our major repair through Flagship Mercedes Lynnefield. What could have been a nightmare, a recall issue, had a happy ending. More

by AWS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Flagship Motorcars of Lynnfield responded

Hi AWS! We're glad to know that Renan and our team at Flagship Motorcars of Lynnfield were able to help you navigate through your recall issue smoothly. Thanks for trusting us with your major repair, we appreciate the positive feedback!

March 09, 2024

I can’t say enough how great it is to work with Stephan Lopes as my service advisor at Flagship Motorcars. His work is flawless. He keeps me updated, and attends to every detail. He remembers prior work on More

by Peg
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Flagship Motorcars of Lynnfield responded

Hi Peg! We're delighted to know that Stephan and our team at Flagship Motorcars of Lynnfield have been able to provide you with such a positive experience. We'll make sure your kind words reach them! Thank you for the review, we look forward to serving you again in the future.

March 07, 2024

I always go to this dealership for quite a decade. Love the place. It’s nice and people are very helpful especially Nathan Haugh is the best. More

by Angfe17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Flagship Motorcars of Lynnfield responded

Hi! We're so glad to know that you've been with us for a decade at Flagship Motorcars of Lynnfield! It's great that Nathan and the rest of our team have consistently provided helpful service. Thanks for your loyalty and support!

March 06, 2024

Outstanding service . . Stephen was so kind to a Senior person, very kind and pack. Patient in the work was outstanding. More

by Jdurante89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Flagship Motorcars of Lynnfield responded

Hi J Durante! We're delighted to know that Stephen provided you with outstanding service at Flagship Motorcars of Lynnfield. We appreciate your feedback and hope to see you again soon!

Mar 07, 2024 -

Jdurante89 responded

Yes I can’t say enough! He was there for me when my car broke down in Charlestown.. I am from Plymouth .. so I didn’t know what to do .. Stephen .. was patient and gave me guidance .. I have to say triple AAA .. was outstanding too .. thank you hiring people that know how to handle overreactive older people !!

March 01, 2024

Flagship motors is the best. They have walk in service and if you need something they’re always available. Renan goes above and beyond to satisfy his customers. He treats his More

by Azzery88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Flagship Motorcars of Lynnfield responded

Hi Azzery! We're so glad to know that you had a positive experience at Flagship Motorcars of Lynnfield! It's great that Renan could provide the top-notch service we strive for. Thanks for your support and kind words!

February 29, 2024

Service at Flagship Motorcars is excellent. Couldn’t have a better Advisor than Nathan. Thank you for keeping my car in tip top shape. More

by AWE
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Flagship Motorcars of Lynnfield responded

We're glad to know you had an excellent service experience with Nathan at Flagship Motorcars of Lynnfield! Keeping your car in top shape is our priority. Thanks for the review!

February 29, 2024

The service and sales staff at Flagship are top notch and super accommodating. Mike Daly (my sales rep) helped by connecting me with Stephen Lopes in service to make dropping my car off for a repair, gettin More

by carolzichella
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Flagship Motorcars of Lynnfield responded

Hi Carol! It's great to know that Mike and Stephen made your experience at Flagship Motorcars of Lynnfield seamless and convenient. We always aim for top-notch service! Thanks so much for the kind words.

February 28, 2024

Top notch service from a dealer with an excellent reputation at a convenient location! Great staff, very accommodating!! More

by MKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Flagship Motorcars of Lynnfield responded

We're delighted to know you had a top-notch experience with our team at Flagship Motorcars of Lynnfield! Thanks for the positive feedback and we look forward to serving you again in the future.

February 28, 2024

This was my second time dealing with Stephen lopes in the service department he is so great very friendly and patient explained everything to me and answered all my questions always with a smile I wish eve More

by masciad19
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Flagship Motorcars of Lynnfield responded

We're so glad to know that Stephen and our team at Flagship Motorcars of Lynnfield provided you with a great service experience! We appreciate your kind words, and we'll make sure they get passed along. Thanks for choosing us again!

February 27, 2024

Great service, great communication before during and after. word word word word word word word word More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Flagship Motorcars of Lynnfield responded

We're delighted to know you had a great experience with our service and communication at Flagship Motorcars of Lynnfield. Thanks for the positive review!

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